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TriEagle Energy Reviews 

257
•
TrustScore 4.5 out of 5

4.6

Electric utility company
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Review summary

Created with AI, based on recent reviews

Evaluating 201 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the competitive and straightforward pricing, often finding their electric bills low and manageable. Many highlight the excellent, dependable, and efficient service, noting its reliability with rare power interruptions. Reviewers consistently commend the professional, helpful, and knowledgeable staff for providing top-notch customer service. However, some customers noted concerns about pricing, mentioning rates increased significantly upon renewal or that existing customers didn't receive favorable offers. A few others also felt customer service could be unhelpful or condescending, with issues like long wait times and difficulty resolving billing.

What people talk about most

Price

Reviewers mention positive feedback about price, with many customers expressing satisfaction with affordable... See more

Service

Customers consistently note positive experiences with service, often praising its reliability, efficiency,... See more

Customer service

People report positive experiences with customer service, often describing representatives as professional,... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Subscription

Users describe ambiguous interactions with subscription renewals and contracts. Many customers report... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have been customers of TriEagle Energy since 2013. I have always contracted on locked three year agreements. I've never been disappointed by pricing or felt I was misled by our agreements. I know I... See more

Rated 5 out of 5 stars

As far as electric bill, best decision I ever made was switching from Reliant, which I had for years, to TriEagle. Was really nervous about doing it because I'm old school and didn't know if that was... See more

Rated 5 out of 5 stars

Trying to figure out the best electricity rates and the best company to go with is confusing. I've been with Tri-eagle for about 5 years now and have been very satisfied with the rates they provide. E... See more

Rated 5 out of 5 stars

These folks truly care for their customers! I love them...the guy i was connected with even actually laughed at my attempted joke!! Very through and never condiscending, it's such a refreshing atmosp... See more

Company details

  1. Electric utility company
  2. Energy supplier
  3. Green energy supplier

Written by the company

TriEagle Energy, a Texas-based electricity provider, offers residential and business plans with straightforward pricing, renewable energy and flexible term lengths.

Tri Us Guarantee

Try any plan for 60 days to see why customers love the simple savings they get with TriEagle.

Our Tri Us Guarantee is our commitment to making sure you feel good about the TriEagle Energy plan that you choose. If you're not completely satisfied within 60 days, we'll help you change to another plan for free.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

257 reviews

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No recent history of asking for reviews

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4.6

All reviews

(257)

200 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Best Company Out There.

I have been a Trieagle customer for around 10 years and I have no desire to switch to another company for a few reasons. 1. Their rates are better than the competition. 2. Their customer service is top notch. 3. When my contract recently expired, I signed a new 36 month contract at a specific rate. A couple of weeks after signing the contract I went on their website and noticed the rate had dropped. I called Trieagle customer service and they let me sign a new 36 month contract at the lower rate. And, I was told that if I see the rate drop even lower, I could call them and they would let me sign a new contract at the lower rate. I hope to be a Trieagle customer for life.

9 February 2025
Unprompted review
Rated 5 out of 5 stars

Why I stay with TriEagle

I love receiving a weekly email from Triangle letting me know how much energy I used during the past week.
The Customer Service Department is very knowledgeable, professional, polite , and courteous.

11 July 2025
Unprompted review

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