TRIFOXBIKE Reviews 

42
TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

I’ve ordered a carbon fork for my MTB, which has been arrived in a short time, 10 days. The product is perfetctly fitting in my bike and has he assistance provided by the customer service is amazing.... See more

Rated 4 out of 5 stars

Trifox X16 frameset delivered to Australia. Ordered on the 20th September, arrived 4th November so not express post. Frame was well packed and undamaged. First impressions are very positive. paintwork... See more

Rated 3 out of 5 stars

I ordered an road frameset on April 2025 which arrived rear derailleur hanger broken and was unusable. It happens. I believe it was mostly the carrier's fault and not that of. Yet, the after-sales ser... See more

Rated 1 out of 5 stars

Sadly i cannot in all honesty give this company a passing grade. I purchased their wheelset and X10 carbon frame. After about 1500km of normal light riding i noticed both a local weak spot and delamin... See more

Company details

  1. Vehicles & Transportation

Written by the company

TRIFOXBIKE is a renowned company(founders Jeff and Johnny started TRIFOX in 2008)committed to delivering premium carbon bicycles and top-notch cycling components, embodying innovation, quality, and reliability. Specializing in crafting high-end carbon ultra-light road bike frames, mountain hardtail & full suspension bike frames, gravel bike frames, as well as a diverse selection of carbon & aluminum wheels, forks, and handlebars, TRIFOXBIKE excels as a versatile bicycle manufacturer. Our journey embarked on a mission to provide cyclists worldwide with the cutting-edge technology of carbon fiber bike parts. At TRIFOXBIKE, we go beyond product sales; we enrich the cycling experience. Our carbon ultra-light road bike frames are meticulously designed for speed, agility, and endurance, meeting the rigorous standards of road cyclists. For the mountain enthusiasts, our full suspension mountain frames offer an optimal balance of durability and performance. Each frame, intricately engineered for peak performance, echoes our commitment to precision and quality. Our product range caters to cyclists of all skill levels. With a strong focus on customer satisfaction, we ensure that every component we produce, including carbon ultralight road bike frames, mountain hardtail & full suspension bike frames, and carbon & aluminum wheels, withstands the challenges of the most demanding rides. Our dedication lies in the production of lightweight carbon fiber bicycles and frames. By overseeing the entire manufacturing and marketing processes internally, we have streamlined operations, eliminating unnecessary intermediaries. This approach enables us to directly gather customer feedback and lower costs effectively. Our mission is to revolutionize perceptions around carbon bike frames, wheels, and cycling components by offering premium products at exceptionally fair prices. With innovative concepts and diverse growth strategies, TRIFOXBIKE has consistently expanded its presence and established itself as a prominent brand in the industry since its inception. The network of distributors continues to grow, underscoring our commitment to building an extensive dealer system to enhance global customer support.


Contact info

3.6

Average

TrustScore 3.5 out of 5

42 reviews

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3.6

All reviews

(42)

17 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

Great communication from the seller. Really good handlebar. I'm so happy to receive it.

10 September 2021
Unprompted review
TRIFOXBIKE logo

Reply from TRIFOXBIKE

Hi Charlie. Thank you for taking the time to leave a review and for choosing us. I am sure you will be satisfied with your handlebar. Keep riding

Rated 5 out of 5 stars

My experience in my TRIFOX X16…

My experience in my TRIFOX X16 speedster is so good this frame is so reliable,light weight and super stiffer. I recommend also to the begginers cyclist and also to plan upgrade there frames i recommend this product because is good price and super good quality im using my frame almost 2 years from now. Thank you trifox.. keep it up and God bless you..

5 August 2021
Unprompted review
Rated 1 out of 5 stars

Beware

Beware. I ordered a set of carbon wheels for my TT/Tri bike. On the face of it they looked good value and they advertised the wheels with an external rim width of either 23mm or 25mm. I ordered the 23mm wheels as I have very limited brake clearance on my bike; not an uncommon problem with TT and Tri bikes. Firstly they sent me the wrong wheels. When I emailed them they eventually responded that 23mm and 25mm tyres fit all of their wheels!! They completely misunderstood the issue. When I finally managed to get them to understand the problem they agreed to send me the wheels I had ordered but asked me to resell their wheels and they were going to charge me!! I declined their offer and eventually they agreed to a refund given that they hadn’t actually got 23mm wheels and we’re going to get them manufactured but couldn’t tell me how long this would take. They want me to send the wheels back at my expense and they stipulate that they take no responsibility for loss or damage. The upshot is that I risk losing my money and being substantially out of pocket. I decided to cut my losses, keep the wheels and try to sell them on. Shame really as they’re not bad wheels for the money. So beware that if you have a problem the after sales service and customer care is not what it should be.

25 April 2021
Unprompted review
Rated 5 out of 5 stars

A Really Cool Frame!

I ordered a strong frame with good quality recently and arrived a few days earlier than supposed to so that was great. On the whole, I am pretty satisfied with my purchase.

17 October 2020
Unprompted review
Rated 5 out of 5 stars

God frame

After using it for about half a year I have to say that it behaves very well on all terrains and in all conditions.
It is a super rigid frame that you do not lose any power when you pedal and it also has a good price

18 September 2020
Unprompted review
Rated 4 out of 5 stars

The frame fire

The frame fire. It's lightweight and stiff. Very good suspension one that I ever bought. Won't hold you back.The only problem I met was that the frame didn't come with thru screws and axle. Anywhere, I still love itself.

4 June 2020
Unprompted review
Rated 5 out of 5 stars

I bought a full suspension MTB frame…

I bought a full suspension MTB frame from this site last month. It really amazing with it's outstanding quality.Good geometry design. It worth the money anywhere. I would like to recommend to my friends for sure.

3 June 2020
Unprompted review
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