Tripadvisor Reviews 

1,372
TrustScore 2.5 out of 5

2.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 1 out of 5 stars

This review is about Exotica. 8 days' trip to Jordan. The Hotels were recommended by Tripadvisor all 4****. Hasan Zawaideh Camp in Wadi Rum. My worst accommodation ever: Door did not un lock; bed, 2ch... See more

Rated 1 out of 5 stars

This company is listing the price for the Century Plaza Hotel at below the hotels posted rates - They are causing confusion for our guests and not being truthful in their advertising - mentioned to Go... See more

Rated 5 out of 5 stars

Trip Advisor is excellent. I can gather intel on possible destinations, hotels, etc. But I can also share amazing tidbits from past visits and vacations or vent about what went wrong and why. That... See more

Rated 2 out of 5 stars

i was a frequent user of TripAdvisor until they blocked my REVIEW about CoCo LaPalm Resort in JAMAICA. The Airlines (Sunwing) fraudulently advertised certain features about this so-called "all inclusi... See more

Company replied

Company details

  1. Travel agent

Information provided by various external sources

TripAdvisor Canada: TripAdvisor has over 30,000,000 impartial reviews, photos, and advice on hotels, attractions, restaurants, and vacations.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

1k reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.5

All reviews

(1,372)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I always check Trip advisor

I always check Trip advisor and read the reviews before making a booking for hotels, restaurants and tours. I learn a lot from hearing the experiences of other travelers and this enhances my travel plans. Rarely have I been disappointed!

4 February 2020
Unprompted review
Rated 5 out of 5 stars

Reliable source of information

I have been using TripAdvisor for many years as a primary source of information.
The concept of sharing feedback by many travellers was fantastic. There is no trip or booking without checking hotel, resort or restaurant on TripAdvisor website.
Due to a collectively gathered information, shared pictures, exchanged messages, users can choose right place for themselves based on reliable data. Pictures don’t lie.
I respect this site, I share with other people my experience, I advise friends to look at this site before booking.
Great job !!!
Keep doing!

4 February 2020
Unprompted review
Rated 5 out of 5 stars

Great reference site

Great reference site for travel destinations, restaurants and accommodations. The large number of reviews make it more reliable and less biased. Some travellers include tips that really helps. My go to site for reviews.

4 February 2020
Unprompted review
Rated 5 out of 5 stars

A Great Resource

While planning any trip, TripAdvisor is an invaluable resource. The reviews are generally very good, and really give one an accurate flavour of the places (hotels, restaurant, attractions, etc) listed.

4 February 2020
Unprompted review
Rated 5 out of 5 stars

Love TripAdvisor

TripAdvisor is perhaps the most wonderful website that helps customers make informed decisions. Reviews of millions of venues are extremely useful for our family to make informed decisions when it comes to traveling and related activities. Website also creates a wonderful forum where customers can communicate with each other and get valuable first hand information regarding a resort or any other venue.

4 February 2020
Unprompted review
Rated 4 out of 5 stars

It has been one of pet peeves when…

It has been one of pet peeves when traveling that the places you go to does not live up to what was advertised. You spend good money, so when some time ago I came across a way to rate the places both good and not so good Trip Advisor was a platform. It does not matter if you are in your home town or in the Caribbean or a Safari always expect to be treated well. Get your monies worth!!!

4 February 2020
Unprompted review
Rated 2 out of 5 stars

i was a frequent user of TripAdvisor…The REVIEWER SAYS: CRAP RESPONSE!!!

i was a frequent user of TripAdvisor until they blocked my REVIEW about CoCo LaPalm Resort in JAMAICA. The Airlines (Sunwing) fraudulently advertised certain features about this so-called "all inclusive resort", only to find out after we arrived there..., we had to pay for our meals!! This was outright fraud / misrepresentation and TripAdvisor denied me the right to voice my opinions about this 3rd rate resort. YOU CANNOT PICK AND CHOOSE which REVIEWS YOU LIKE AND DON'T LIKE..., ESPECIALLY IF THE TRUTH IS BASED ON FACTS!!!!!!

4 February 2020
Unprompted review
Tripadvisor logo

Reply from Tripadvisor

Hello,

Thank you for your review on TripAdvisor's Trustpilot page.

As a trusted travel source, we want to ensure that the content provided by our community members are relevant and appropriate. Therefore, we have various tools and a team in place that screen the hundreds of reviews that arrive daily to make sure they meet our posting guidelines, which you can read more here (https://www.tripadvisorsupport.com/hc/en-us/articles/200614797-Our-guidelines-for-traveler-reviews). If a review doesn't meet guidelines, it won't be published.

If you feel that a review is suspicious or violates our guidelines we suggest that you report it to our editors for further review. Please see the following link for more information on our dispute process: https://www.tripadvisorsupport.com/hc/en-us/articles/200614937-How-do-I-report-an-inappropriate-review-

Kind regards,

TripAdvisor Customer Relations Team

Rated 5 out of 5 stars

I have been using the services of trip…

I have been using the services of trip advisor for a number of years and I do trust my findings

When I do use trip advisor at the resorts t tell the staff and they are thrilled

I do review other travellers comments and they are appreciated especially if it is a new resort

Thank you

Mary Derksen

4 February 2020
Unprompted review
Rated 5 out of 5 stars

TripAdvisor is my automatic “go to” for all trip and excursion planning!!

TripAdvisor is my automatic “go to” when planning any travel or trips, as well as activities and excursions. Having used it as a baseline for several years, I decided I should be giving back, by adding reviews to help others who are looking for reasonable and honest feedback. I really appreciate having somewhere to go to read about how people from all over the world feel about their experiences, and it helps my decision making.

4 February 2020
Unprompted review
Rated 5 out of 5 stars

Trip advisor has been extremely helpful

Trip advisor has been extremely helpful over the years as I/we do travel quite often. When ever planning a trip or considering a vacation I’m always searching Trip Advisor.
This is the best option for anyone travelling !

4 February 2020
Unprompted review
Rated 5 out of 5 stars

I've checked with Trip Advisor every…

I've checked with Trip Advisor every time I plan to travel in order to check out the places I want to go, the rooms, the amenities, and the customer reviews. Some reviews I take with a grain of salt, but I find that most information on the Trip Advisor site is accurate and extremely helpful. I wouldn't plan any vacation without checking my destination through Trip Advisor.

4 February 2020
Unprompted review
Rated 4 out of 5 stars

I value Tripadvisor reviews!

I love reading Tripadvisor reviews. When we travel, eat, anything new, I go to Tripadvisor. I love and trust Tripadvisor! I know to just read and not pay attention to that bad review. Nobody is perfect! People look for different things. I know what to look for that works for us!

3 February 2020
Unprompted review

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