TripAdvisor Reviews 

Website is poorly laid out and is VERY unintuitive when it comes to navigating and trying to actually leave a review - Isn't that what it's there for?

A review I left recently was rejected (fair enough) - but no real explanation as to why and no easy way for me to contact them and find out. I didn't seem able to edit the review - so had to go through the whole process and submit a new one with changes that I guess were the cause of the initial rejection.

How about helping your reviewers rather than making it really tricky to work out what you need to do next. Poor poor poor.

It feels like the site is geared more now towards helping the places being reviewed than those visiting them. I wonder how Tripadvisor is paid - that might have something to do with it?

We whent furniture village for some dinner table chairs ( 63R 218388) the general man was very friendly and helpful we would definitely give him a four star so if you are going down there just ask for a man called manihs he’s rarely down to earth and he explained everything to you and there’s a great sale on at the minute

I am disgusted with the way I have been treated by Tripadvisor!
I left a negative review of our last tour with them as we were very disappointed!
The feedback was blatant lies!
They wrote that they were only a few minutes late picking us up due to traffic congestion. Actually they were 1 hour and 30 minutes late!
They claimed we travelled in a luxury 7 seater Toyota but it was actually a small 5 seater taxi with 4 passengers-3 adult passengers squeezed in the back!
They claimed the Guide’s name was Elie a professional guide but the driver’s name was Jean and he gave us very little information!
I have tried to get them to remove the untrue feedback but they refuse to do so!
I would have been extremely happy to be driven in a 7 seater luxury Toyota and have Elie as our guide. I have read the reviews and Elie seems a fantastic tour guide!
We have been on numerous Tripadvisor tours and have written glowing reviews but I shall never use them again!
Beware!

Inundated with stupid, nuisance, spam emails. Stop hassling businesses. We are not interested.

Seems to me that more reviews are removed than published. I think it’s time to leave the site

I completely agree with other reviews regarding censorship by Trip Advisor. I've recently tried leaving an honest but very negative review about Cesar Thalasos hotel in Djerba, but after 3 attempted amendments to my review and an appeal they refuse to say why they won't publish it. I no longer trust them to be impartial and therefore will stop using the site. Btw don't bother visiting the hotel I mentioned earlier, awful staff

We would like to personally thank Imran and Beni at Charlton House Hotel & Spa in Shepton Mallet for their outstanding customer service. Following a previous negative experience under different management, they more than made up for it when we returned for a sentimental Anniversary visit.
The whole experience was nothing but magical and we can't thank them enough.
We will definitely be returning and will always remember what they have done for us on such a special weekend.
Thank you Imran, Beni and all of the Charlton House team.
Please go there, you won't regret it!

they stopped my review claiming i broke their guidelines without saying how and where in my review. so i rewrote my review with the same pictures then blocked my review because they claimed my photos that was blocked the 1st time was duplicates already posted to their site. on top of this they discriminate against the british by not allowing them to appeal against their poor decision because although we have the same laws as the EU only the people from the EU can appeal. as they are my photos and it was my experience i feel very strongly that they are a bad company and should be totally banned here in the UK for stopping freedom of speech and discrimination against the british people

Brewista Grand Parade High Street Crawley
Poor customer service
On the first visit i ordered and the staff member just went on to answer a phone
on the Second visit today i ordered and the staff member forgot to give my Orange Juice I had to ask for it then it took a while to get my breakfast order then when it came to the condiment there are no condiments on the table i had to ask for Salt and Pepper and the staff members were speaking in their own language ???

Unable to log in it's so hard to do now an absolute shambles joke and waste of time

I used to be a regular contributor to TA, but no more. I've just had one review after a bad experience, that TA have removed. I contacted them about it, but have heard nothing. The Hotel in question only seems to have Good Reviews, so I'm in no doubt they are paying TA to keep it that way. What's the point? It just makes their whole set up a farce. I'm not bothering again and I certainly won't trust their Reviews. Very disappointed!

I think this site is unreliable. In my experience it is reluctant to publish negative views and thereby inflates ratings of the businesses reviewed. Very disappointing

On trying to log in to hotmailworld7 with google several times my message was rejected each time. Google state that the recipient’s mailbox is full but that cannot be true.

I have an account with Vinted online and I have been buying and selling stuff and also my wife has an account. We have only one bank account and that is a joint account. I have tried to get my money back from Vinted and they said I cannot get my money out Because it’s the same account as my wife’s. I explained it’s a joint account. I don’t have another account I said to them. and they have come back and said there is nothing they can do so I have lost my money. Be careful if you use Vinted online they don’t have a customer service. They have someone with not very much experience and sadly to say intelligence.

We booked a tour with this company (Forbidden City Beijing) in June 25, the tour was due to leave in Sept 25, however 10 days before the tour Trip Advisor cancelled the booking giving no explanation. Due to the popularity of the tour all of the other providers have sold out, now we are left on the other side of the world with no way of visiting the Forbidden city.

TKMAXX Worcester is a racist shop the store manager watches black people saying you're all shoplifters looking to steal something from the shop. Avoid shopping in that shop.

When assessing the legitimacy of reviews, it's necessary to watch out for 5-star or 1-star reviews written by people who have only written one or two reviews. All too often, they are fake or biased. I don't trust any reviewer who has written fewer than 10 reviews.

We travelled to Rickmansworth for a family party from Shropshire and had booked a table for 11 family members at Ember inns, The Gate in Northwood as this had been recommended to us. Well after ordering and paying for 11 mains, one sharing starter and 7 deserts we had a wait of 45 minutes. What arrived can only be described as poor standard food, one of us ordered haddock chips and mushy peas,haddock was overdone and burnt with no more than a spoonful of mushy peas, one of us had scampi chips and peas she had a huge portion of chips all 8 of them, my maple glazed belly pork with crackling mashed potato and veg came with processed instant mash that tasted synthetic no crackling to be seen on the plate and very salty gravy and cold raw cabbage. Other meals were no better, halfway through a surely young waitress came to the table said they had forgotten to do the started and was it still wanted we said yes please, we were told it would be no longer than 15 minutes, half an hour later it still didn’t arrive. We waited patiently after the same waitress cleared the table for our already paid for deserts, we waited and waited and waited we eventually enquired as to their location only for the manageress to say they had not been done and we could have a refund. The refund was for 6 out of the 7 deserts and not including the non existent starter. They saw we were adding the refund up and quickly came over refunding the 7th desert still no refund for the starter or even a civil apology. But it gets better 2 of us had well how do I put it profuse diarrhoea the following morning which affected the next day and the family party we had travelled down for. I gave a 1 star but should be a big fat ZERO,

Used to be my go-to site to check out hotels etc. Now totally unusable. When you search for hotels you can't put in dates as you used to. Trying to research hotels at an airport, I tried to do it as a trip to enter dates, but then it doesn't seem to recognise the location. I just did a search for hostels in Holland Park and got hostels in Tibet. The search function seems to be broken. Honestly, don't they actually check what they changes they make are doing?