TripAdvisor recently removed a pending positive review of Pullman Bali without telling me there was a problem which I dont believe there was. I have written many reviews on there and never had a prob... See more
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Best Advice when travelling to new places look to TripAdvisor for restaurants, accomodation, sight seeing adventures even your plane trip or other means of travel. We go away quite often but pl... See more
TripAdvisor only publish pretty much positive reviews. They won’t publish honest truths about things citing it doesn’t meet their criteria. I don’t trust their reviews anymore as if negative things... See more
Company replied
your web site does not verified user and as a consequence it becomes a tool for competitors/haters/stalkers/delinquents/mob. you should consider in listen to both parties you shouldn't allow th... See more
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Company details
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TripAdvisor - Holiday reviews, photos and travel advice for hotels and accommodation - Compare prices with just one click
Contact info
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
FALSE ADVERTISING TO BAIT CUSTOMERS
If law is applied, Tripadvisor would be dragged into court for false advertising. Their indexed Search results on Google show bait low prices for hotels and the price suddenly jumps significantly when you click the linked pages. I have a link for a hotel showing a price of $147 per night for a particular hotel but when I click on the link, it sets the price at $205.. This just made me decide to stay clear from that website.. If they publish false and bait advertising, then I would question the authenticity of their reviews and ratings.. I decided to book through the hotel itself direct which turns out to be cheaper than Tripadvisor anyway.

Reply from TripAdvisor
Not Bad But Some Problems
TripAdvisor is a valuable tool for travelers to pick up info on destinations, accommodation, eats joints yada.
However I find it quite difficult to use at times - particularly when I write a review of something not already listed. TripAdvisor's guidelines for listing a new place I find hard to follow - they seldom work.
It is also frustrating being unable to communicate easily with staff - for instance a recent review of CHANGI AIRPORT was rejected - the reasons given didn't make sense (most seemed stock responses which didn't really apply to this case) and I could not talk to anyone about how I could rectify my efforts.
I sometimes suspect positive reviews are written by people with a vested interest in the place looking good - although I know TA does a lot of work trying to minimize this.
Many reviews seen to come from people who self-aggrandize their fabulous taste - they chose this place and so OF COURSE it's excellent.
Others seem to simply fire in reviews in order to rate highly on reviewer stats - 2 lines: "X was a great place - we found the food scrumptious and the service excellent." - doesn't cut it. Perhaps TA should reject reviews less than a certain length.

Reply from TripAdvisor
Research travel opportunities.
There being millions of opportunities for travel, accommodation, food etc.etc. it is very useful to be able to research the various possibilities before spending hard earned money.
Massage on Lord Howe Island
I have had another wonderful holiday on world heritage Lord Howe Island.
To top the holiday off was an amazing therapeutic massage with Margie Brophy at her private quiet accommodation at Earls Anchorage up the hill on Anderson Rd. A must do experience whilst holidaying on this special island.
To contact Margie for an appointment on messenger.
Ros McKenzie
Best genuine advice on accommodation in…
Best genuine advice on accommodation in particular.
In 100's of stays only one disappointment after selecting property based on trip advisor reviews
TripAdvisor is a valuable travel aid
Using TripAdvisor and reading other travellers reviews helps in making decisions regarding hotel bookings and also whether a place of interest is really worth seeing. It helps to narrow the choices especially if you are time poor and want to fit in as much as you can.
Must use prior to any booking!
Great way to find out the bits that brochures/ experts don’t tell you.
Great resource
I always use trip advisor when researching things to do in various areas. I travel a lot and have great experiences ... I try to give positive advice to others.
Always good and reliable information…
Always good and reliable information that can trust. Very good guide for activities. Whenever we take a trip we check trip advisor.
I like to be honest and like that…
I like to be honest and like that there's this site to save others disappointment. Great to see who's good and who's not 😊
Easy to use, read & explore
It has been a great platform for me to give my true experience to others & to find new places to explore while I’m on my travels!
Top review website
It is great to read reviews from other travellers that have first hand experience of an event, location, restaurant, etc when you are deciding if you want to visit/use those services.
I find TripAdvisor very helpful when…
I find TripAdvisor very helpful when planning holidays . I like the reviews and take some with a grain of salt
Good Research Tool
Reviews give an indication of the standard of the business you are looking at. Some are honest others not so
I like the independent reviews
I like the independent reviews by travellers who have seen/experienced the hotel/tour/site themselves. Also that travellers can ask questions for others to answer honestly also make it a transparent site. I like the ethical approach too as globally there is a shift against cruelty to animals and more eco friendly experiences.
I think this is one of the platforms to…
I think this is one of the platforms to get information/experiences on places you would like to visit or try. It sort of give you an idea of what you're gonna be into if you want to try.😀
This site enables excellent research…
This site enables excellent research and helps avoid pitfalls that would make your adventure memorable for all the wrong reasons
Excellent Online Site
I regularly use tripadvisor for all my holiday accommodation reviews. Also for things to do in places. It is a great online service and would not be without it. I put up reviews on places I have stayed or experienced.
America/New York with TripAdvisor
I used TripAdvisor when travelling in America. Found an amazing Bus Tour company in New York. I will use TripAdvisor again
TripAdvisor is the first place I go to…
TripAdvisor is the first place I go to check on hotels. The reviews have made me change my mind on hotel decisions and I have been glad I did! Keep up the great work.
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