TriSports.com Reviews 

1,954
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

My credit card number was stolen by them, charging $4000 worth of merchandise.

Rated 1 out of 5 stars

I have bought from TSR several times before without an issue. This time was a complete farce. I had the winning bid for Fox 36 Kashima coated forks. They arrived in a battered box with 2 pieces o... See more

Rated 3 out of 5 stars

I'm tired of companies not being forthcoming when they are selling open box merchandise. The saddle I ordered did not come in the original packaging from the manufacturer. So it did not have the tool,... See more

Company replied

Rated 1 out of 5 stars

Ordered an item described as new on eBay (a returned unused item from Wiggle): didn't have the to fit it to my bike for two months and then found it was broken and useless. TriSport refused to provide... See more

Company details

  1. Running Shop
  2. Bike accessories store
  3. Sporting Goods Shop

Written by the company

TriSports.com is the online and retail triathlon gear shop, created for triathletes, by triathletes. We carry the highest quality triathlon equipment, gear, apparel, clothing, bikes, and all of the hard to find necessities that every triathlete needs, including triathlon wetsuits, triathlon bikes, bike travel cases, aero race wheels, hydration systems, aerobars, triathlon-specific clothing, and much, much more.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

2k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.3

All reviews

(1,954)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Order... then order again, talk to a guy then get your stuff

I had ordered nutrition supplements as well as bike tired and new tubes.. originally.
I got some great deals and I was really looking forward to using all of my new stuff with plenty of time until my half iron man.
I waited a month for my goodies to arrive, I didn't realize a month had passed while I was waiting, because I was focused on training and traveling for work.
I finally was able to all trisports during normal business hours (after I left a message outside of normal business hours).
Eric had assisted me and he was nice as ever.. he was the best part of all of this.
He informed me that my order was cancelled.
I had not cancelled it, not sure who did! (Good thing my credit card wasn't charged, or I would have been angry!)
Eric was able to get me similar tires (not the ones I originally wanted) and tubes.
The nutrition supplements were sold out :(
so I found them.. actually at a better price, from another site in the mean time, but sadly.. they didn't have all the flavors I wanted.
He was able to price match my tires/tubes and ship them to me within 2 days.
Over all happy with what I had received, but all I wanted was my original order.

10 October 2017
Unprompted review
Rated 1 out of 5 stars

Shipped me the wrong order!!!!!

I ordered a Pair of Luis Garneau Tri Shoes $82. I received a Saddle Mounting kit that had an Indiana address on the invoice. I called Customer Service Three times during working hours. No answer.. I left my Phone number on voice mail. No call back. I also emailed Tri sport with no response.

7 October 2017
Unprompted review
Rated 5 out of 5 stars

Your web sight offered the T4 carbon …

Your web sight offered the T4 carbon aero bars I wanted at a very nice price.Your sight is easy to shop,select and order from. I received my ordered parts in a few days which was great! Thanks much,Steve

7 October 2017
Unprompted review
Rated 5 out of 5 stars

Absolutely the best

Everything has always been no less than perfect with you. I'm sorry the bank and that judge screwed you. It sucks that you're going away because you're exactly what triathlon needs and all that's good about it. Pros aside, we're all just a bunch of people trying to prove something to ourselves or meet new people or just stay healthy and have fun doing it. You guys never make people feel like the amateurs that we are and always treat everyone with kindness and respect. Here's to hoping all of you land on your feet and find success in whatever it is you do. Thank you very much.
-Aloha
Matt Reynolds
Kapolei, Hawaii

29 September 2017
Unprompted review
Rated 4 out of 5 stars

Good customer service

Good customer service. I only wish there was a way to order a certain amount and qualify for free shipping, I'd be more inclined to buy more frequently.

29 September 2017
Unprompted review
Rated 5 out of 5 stars

What every customer wants

What every customer wants: an easy to navigate website/ordering process; timely acknowledgements of each step in order response; time delivery; and excellent product.

Thank you.

29 September 2017
Unprompted review
Rated 5 out of 5 stars

AAA ***

Quick shipment. Items exactly as described in website. Thank you!

27 September 2017
Unprompted review
Rated 5 out of 5 stars

My online shopping experience was very …

My online shopping experience was very good. They always answered my questions and sent the products (carbon wheel and other stuff) very well packaged. Also the prices were on super sale. I will buy again for sure.

24 September 2017
Unprompted review
Rated 2 out of 5 stars

Tshirt not to size..

Tshirt not to size... women's size xxl might fit a small child
All other products good
The order was stuffed in small packaging, barely fit.... bulging, glad it didn't pop open
I'll order from other Tri shops next time

23 September 2017
Unprompted review
Rated 2 out of 5 stars

I received a product without the …

I received a product without the accessories I thought were would be shipped with the item. Several calls to TriSports have gone unanswered. I Cannot get anyone to respond or call me back.

Very disappointed in the follow-up service.

23 September 2017
Unprompted review
Rated 5 out of 5 stars

The PR Six qBox I ordered.

The PR Six qBox I ordered was at a great price compared to anything else on the internet. It arrived promptly. It was as advertised.

21 September 2017
Unprompted review

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