Tritex Games Reviews 

286
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Great selection minatues s accessories and board games and other franchise model sets I really impressed with The board game I got from tritex games it's good quality lots good components and great... See more

Rated 5 out of 5 stars

This shop is small but has so much to offer the dungeons and dragons and boardgameing fans where as most shops do alot of Warhammer stuff this is the opposite way round. Staff are uniquely friendly... See more

Rated 5 out of 5 stars

Ordered the board for Hero Quest. It arrived in excellent condition and quickly. Was really impressed the seller offered individual parts from the full game, this was really helpful as I'm only loo... See more

Rated 4 out of 5 stars

Tritex offers a massive offer of dungeon board games with good prices. There are always promotions and discounts (even 50% off) in many games and miniatures. I have purchased board games from Tri... See more

Company details

  1. Game Shop

Information provided by various external sources

Tritex Games is owned and independently run by Jason Thornton. I have personally been involved in gaming circles for over three decades and have a true passion for the gaming hobby and all things sci-fi & fantasy. I always enjoyed playing games when I was younger but there was never a great range out there to play so I usually played the classics such as Risk and Monopoly. When I was a teenager I discovered Dungeons and Dragons and roleplayed for a number of years. In my early 20’s I got into playing collectable card games such as MTG and around this time I also learned to play other specialist games and was introduced to war gaming. I have always preferred playing shorter skirmish games such as Blood Bowl rather than larger scale battles and when WOTC introduced Dungeons & Dragons and Star Wars miniature games I played these for a while. I started up Tritex Games in 2004 as I found there was a need for a store that focused on supplying a large selection of fantasy and sci-fi miniatures for war gaming and roleplaying. The range has been growing ever since. In 2013 Fantasy Flight Games launched X-Wing miniatures and this game along with other popular miniature titles they produced such as Star Wars Imperial Assault and Star Wars Armada have become a core part of our range ever since. Tritex Games couldn’t be run without the help of a great team and I am fortunate to have the support of a great team my wife Bethany, Megann, Sandra, Sarah, Keyleigh, Joseph working alongside me. During the busy seasons and at trade shows my daughter Amber and a number of other staff come to work for us on a part-time basis and help us keep the orders flying out the door as fast as they come in. In 2017 we opened a new retail unit in Stafford for tabletop gaming and organising play.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

286 reviews

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4.6

All reviews

(286)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Customer Service

Tritex made a mistake with the original order, but their Customer service was excellent & bent over backwards to make sure I got what I ordered

5 November 2022
Rated 4 out of 5 stars

Positive experience 2nd time around

My first experience wasn’t great as I had spoke to staff about purchasing some decks and I turned up on the morning of release and they didn’t have stock they had sold out but it was still saying they had stock on website so I made a long trip to the store for nothing but on the next product I gave them the benefit of doubt and i ordered day of release they had my product and stock on the shelf so it was a better experience and showed positive growth people that work there are super pleasant

7 October 2022
Rated 4 out of 5 stars

I bought 3 Wizkids Black Abishai…

-editing this because Tritex contacted me and made attempt for an amicable solution.
I bought 3 Wizkids Black Abishai figures. I was only sent 2 of them.
I would like my 3rd one that i paid for so I emailed back and my email so far has been ignored.
Order incomplete and no refund.

5 September 2022
Tritex Games logo

Reply from Tritex Games

Hi Christopher refund has been made as we have discussed and will we will contact you about a third when one comes in.

Rated 5 out of 5 stars

tritex service review

the website was clear, the order place the same day it was made, and the delivery incredibly fast ( less than a week.) the fact that my order was very small and uncomplicated (1 figure) may have helped. quite efficient!

16 September 2022
Rated 5 out of 5 stars

personal service

when I ordered a miniature from them they messaged me to tell me that it was regrettably out of stock, But then they offered me a replacement of my choice at no extra cost.

15 September 2022

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