Overall good. Last minutes auctions may get laggy. Also I missed a few filtering options (ex. Filter out only lots I made bids on) and strict search (ex. Specific model number) - search returns approx... See more
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The selection at Troostwijk is quite broad, with a wide range of items available across different categories. However, there's room for improvement when it comes to delivery — items could at least be... See more
I managed to purchase an excellent product at a very good price. The site's interface is very well organized, payments are secure, and the alert system works flawlessly. The buying experience was saf... See more
The 2 minute rule was much better then the last experienced 5 minute. The process of bying takes now a lot more time. What sense does this make? When vehicles are presented there is a lot widely know... See more
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Worldwide auctions of industrial assets. Get the most out of it.
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3.8
Great
11k reviews
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Terrible
Terrible, auction was without machine.
I paid it already but then Eric informed that seller do not have this machine...
16 March 2026
Unprompted review
Reply from Troostwijk Auctions
Dear Tiit,
Thank you for your review and feedback. We are sorry to hear the seller did not have the machine. Since I can not identify what lot the issue was about, I can not check what happened. I assume we have issued a full refund if you could not collect the machine. Apologies for any inconvenience!
If you decide to participate in the TB…
If you decide to participate in the TB Auction group, like Trooswijk Auction, Vavato be very carefull particullary with the pick up schedule which might be with the back date or very short notice in my case for the lot nr A1-39986-353 less than 24h from payment due date. Dishonest business practices
I have very bad exerience with Troostwijk Auction, Vavato or TB Auction NL B.V.
I have invoice with th date of 16th of March 2026 with the due date of 18th of of March 2026 with the pickup information that auctioneer will send the schedule for the pickup within 48h to the email and it will also appear on the commercial Vavato.be lot page.
Non of the pick up information for the collection of the purchase have been received. On 24th of March 2026 I have received the email about partial refund so they have charged about half of the purchase price. After calling countless times the Troostwijk Auction representative gave information that pick up was due on 12th which is 4 days before I got the invoice and Trooswijk representative said that final pickup is 19th of March 2026 so the next day from payment due date. So beware dealing with Trooswijk Auction, Vavato.be and TB Auction NL B.V.
Also I have full email conversation with the Mdm Mirelle from Trooswijk Auction were she said that will transfer the lot from initially private buyer to the business account. What happened is that she never put the information in the vavato.be nor I have received pick up information on the email. Dishonest business practices.
31 March 2026
Unprompted review
Reply from Troostwijk Auctions
Dear Didzis,
Thank you for your review. We are sorry to hear you are not satisfied. It is the buyer's responsibility to make sure to place a bid with the correct account, but I see in our system that we did change the lot from your private to our business account. However, we never received payment for the lot after that. That is why you also did not receive the collection schedule, but that would still have been found on the auction page. If you would have contacted us in the time in between, we could have checked for you, but unfortunately we did not get a message until it was too late. If you have any issues in the future, please let us know as soon as possible, so we can contact the seller and help you in time.
Quick registration
Quick registration. Diverse selection of horeca equipment, hope everything works,
30 March 2026
Unprompted review
Reply from Troostwijk Auctions
Dear Nataliya,
Thank you so much for the review and the excellent score. We hope you will be able to find many more lots to your liking and will be happy with your purchase.
I buyed i car from them last year in 29…
I buyed i car from them last year in 29 september and I maked a BPM deposit for the car but they didnt refund it back in time to me.
29 September 2025
Unprompted review
Reply from Troostwijk Auctions
Dear Adrian,
Thank you for your review. We are sorry to hear the seller did not process the BPM refund. This is something Troowstwijk can not do, and we do not know what the issue is, but if you need help, please send us an email with all the details and we would be happy to contact the seller for you to see what can be done.
Troostwijk is an excellent
Troostwijk is an excellent platform for woodworking equipment. I've bought many machines through TBAuction—professional communication and flawless procedures every time.
5 February 2026
Unprompted review
Reply from Troostwijk Auctions
Dear Mentor,
Thank you so much for the time you took to leave a review, for the great score and the kind words. We are happy to hear everything always went well and we hope the purchases will help you create wonderful pieces!
an unreliable company
they never resolve after sale issues. I paid the invoice and could not have the items.
23 January 2026
Unprompted review
Reply from Troostwijk Auctions
Dear mr. Tezcan,
Thank you for your review. I see your last lots have been collected by a carrier. Lots that are to be collected from the Netherlands, are from Trosotwijk, not from Surplex. The carrier can help you with the export documentation. Since Troostwijk is an intermediary and not the seller of the lots, we can not help you obtain any export documents, and export is the responsibility of the buyer. I would advise you to contact the transport company.
Reply from Troostwijk Auctions
Dear Petr,
Thank you very much for the review and the wonderful rating. We are glad to hear that the platform is user-friendly, hope the notifications help you win many more great lots, and wish you much enjoyment with your recent purchases!
Transport is expencie
since we are your customers from Montenegro, our transportation costs are extremely high
22 March 2026
Unprompted review
Reply from Troostwijk Auctions
Dear Budva Pro,
Thank you for your review and the great score. We do recommend some transport companies you could ask for trasnportation, if you scroll down on our website and choose 'Delivery' under the header 'Buy with us', you will find some companies you can contact who can hopefully offer you a good price. I hope that helps!
First time on this platform and i…
First time on this platform and i highly recommend 🙏🏽
20 March 2026
Unprompted review
Reply from Troostwijk Auctions
Dear Hasnan,
Thank you very much for your review and the recommendation! We are delighted to hear you enjoy our platform and hope you will be able to find many more lots to your liking in the future!
All well organaized
12 March 2026
Unprompted review
Reply from Troostwijk Auctions
Hi Andris,
Thank you for your positive feedback.
We are pleased to hear that everything was well organized and met your expectations. That is exactly what we strive for.
We hope to welcome you again on our platform in the future.
Reply from Troostwijk Auctions
Dear Pavli,
Thank you so much for your review and the amazing score. We are happy to hear everything works well, in case you do have any questions, please do not hesitate to let us know!
Very good experience
Very good experience until now, very professional and trustworthy
18 February 2026
Unprompted review
Reply from Troostwijk Auctions
Dear Dejan,
Thank you so much for the excellent score, your review and your trust. We are glad to hear you had a good experience and we will do our best to keep it that way in the future!
I received an item that is incomplete
I received an item that is incomplete. I have already sent several emails and even tried contacting the two Troostwijk contacts I had via WhatsApp, but I have not received any response.
I also sent an additional email simply asking whether my previous messages had been received, yet I still got no reply at all—not even a single response.
This is the second time I have experienced issues with your company, and it appears that you do not value your customers, particularly buyers like myself. If this situation is not resolved promptly, I will have to report the matter to the appropriate authorities.
To clarify, this concerns a purchase I made which was delivered incomplete.
I expect a prompt explanation and resolution.
10 February 2026
Unprompted review
Reply from Troostwijk Auctions
Dear Tiago,
Thank you for your review. I have now found your ticket with the complaint. It seems this was not fully resolved yet, and I have reopened it and informed my colleague who has handled it that it needs to be followed up on. They will do so shortly. Besides that, I see that it is an auction from France, but you have emailed Troowstwijk Netherlands about it. We acn not help you with French auctions. You can also contact info@roux-troostwijk.fr, Trosotwijk France, to file your complaint with the right company.
Please think 3 times before you bid for something by them!
Please think 3 times before you bid for something by them! Don’t waste your money here as me!
Here my story: I am private person living in Germany and I win 2 lots in NL with the numbers: A1-42351-79 and A1-42351-80. I paid immediately after receiving the invoice, I organized the transportation company (because the stuff was each 165kg) and I was waiting for the parts at home. I was really happy till that, so far so good. But one week after the defined pick-up date I got a cancellation email with a penalty. I asked what happens? I found out that the sipping company don’t find the address, they missed the single, 4-hour window for the pick-up and the notification email from the shipping company entered in the SPAM folder, so I was not aware about it. I called the support number found in troostwijkauctions.com, I told them, that I was not aware of the missed pick-up I am really sorry and I am ready to sit in the car and drive with a trailer from DE to NL to pick up the parts immediately, but they say me, sorry I don’t pick-up the parts, and they can’t give me new pick-up possibility, so I need to pay the penalty of 25% of the highest bid, plus the provision and on top VAT. Some numbers: the total two lots was 1,871.87€ and I had to pay 692.12€ without getting the parts. What is important to you, do not miss the pick-up window newer, troostwijkauctions.com will not support you (also not interested) at all to find a solution. Even they don’t send any email if the pick-up is not done, there is no any hint on your profile, there is no any telephone number on the pick-up documents, you or transportation company can’t call anybody there. Emails sent to support, you can forget it, was never answered with value. If there is something little goes wrong, even if you do all your best, you are left alone with that and you have to pay finally lot of money for nothing.
13 March 2026
Unprompted review
Reply from Troostwijk Auctions
Dear Simon,
Thank you for the review. We are sorry to hear the transport company was not able to collect your lot. If they could not find the seller's location, they could and should have called us. We were available on the phone for the full collection period and if they'd contacted us we could have asked for specific directions. The auction you mention was a bankruptcy auction, which means there is no regular personel present and it is important to collect on the designated day and time, which is also indicated on the auction page. For this auction that was extra important since there was only one collection day possible. We have to make sure the location is empty at a certain date, therefore, with bankruptcy auctions, a later collection is not possible. I would advise you to contact the transport company and see if they can reimburse you for the costs, since they did not collect the lot.
Misleading Listing & Broken Item Zero Customer Support
I won an auction for a Dell Monitor Lot A1-38883 which was advertised with a photo showing it in perfect working condition. However, upon collecting the item (which was provided without a power cable), i discovered at home that the internal panel is completely shattered. The damage is internal and invisible when the screen is off. Despite providing photographic evidence that the listing was misleading and that the defect was hidden (latent), Troostwijk Auctions refused to take any responsibility. They claim that because i signed the collection note, i waived my rights even though they provided no means to test the device on site. Selling broken goods using functional photos is a deceptive practice. Extremely disappointed with the lack of integrity and the 'robotic' customer service that ignores clear evidence of misrepresentation. Avoid bidding here if you expect honesty or support.
27 February 2026
Unprompted review
Reply from Troostwijk Auctions
Dear Hashem,
Thank you for your review. We are sorry to hear you are not happy with your lot. If you could update your review with a customer number or an auction and lot number, I would be happy to check if there is anything we can do for you.
They clearly protect scammers to sell products with hidden damages
When products picked up do no match the lot's description, they and have clearly hidden (masked) damages that cannot be seen in an, they deny any kind of claim and don't give any buyer protection, they even become rude to the buyers when they prove with videos/photos and official test reports. They even clearly go against Dutch laws.
5 March 2026
Unprompted review
Reply from Troostwijk Auctions
Dear Bojan,
Thank you for your review. We’re sorry to hear that you’re dissatisfied with your lots. We take the accuracy of our lot descriptions and customer concerns very seriously. We always carefully document items to the best of our ability, and we always encourage buyers to inspect lots at the designated viewing times before pickup. If you believe a mistake has been made, we would like to review the matter. From your review, I can not find the lot that your compaint concerns, but I welcome you to sent us an email, or update your review with a lotnumber or customer number so I can ook into it for you.
I don't recommend this company at all!
I don't recommend this company! I wan the auction for 4 products , all the packages arrived open and one of the incomplete.I collaborated with the company that they recommended me for packaging the products, this company refused to make complain to UPS. After they cashed the money (Troostwijk) they became indifferent about us.The shipment company is JMA-EXPRESS.
17 December 2025
Unprompted review
Reply from Troostwijk Auctions
Dear Giuliano,
Thank you very much for the review and the feedback. We are sorry to hear the lots did not arrive in good state and did not meet your expectations. I see that this concerns an auction by Troostwijk France. If you wish to file a complaint, you can contact Troostwijk France at info@roux-troostwijk.fr.
We are not getting VAT back from…
We are not getting VAT back from purchase on troostvijk auctions.
16 November 2025
Unprompted review
Reply from Troostwijk Auctions
Dear Aleksandar,
Thank you very much for your review. I can not determine about which auction or lots your review is, so I can only give general information.
You can ask for a refund for auctions only if you are a buyer from outside the European Union, by handing in an EX-A form you can get from the customs agency. For buyers outside of the Netherlands, but within the EU, it is important to make your purchases with a business account and to fill out a valid VAT nr. In that case, you will not have to pay the VAT at all. If you can update the review with an auction and lot number, I can see what we can do for you.
Easy to use
A reliable and easy-to-use auction platform with a smooth bidding process and clear listings. Highly recommended.
9 February 2026
Unprompted review
Reply from Troostwijk Auctions
Dear UWB Levantina,
Thank you so much for the review, the excellent score, for your trust in our platform and for the reccommendation. We are delighted to hear you are satisfied with the platform, that the proccesses are clear, and the listings are to your liking. We very much hope the lots you won will be of good use to you and hope to see you back in the future!
Good experience, hoping for a quick clarification
My experience with Troostwijk Auctions has been very positive overall. The platform is well structured, offers a wide range of auctions, and the process is clear and professional. Unfortunately, my account was recently blocked, which I believe is a misunderstanding and hopefully just an administrative error. I trust that this situation will be clarified soon, as I have appreciated Troostwijk’s professionalism and reliability so far.
9 February 2026
Unprompted review
Reply from Troostwijk Auctions
Dear Ionut,
Thank you very much for your review and the excellent score. We are happy to hear you had a good experience and you like our platform. In case you would like to have more information on your account, please sent us an email at info@troostwijkauctions.com and we will be happy to inform you further.
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