Trulyinbox Reviews 

78
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently found the platform easy to set up and use, appreciating its user-friendly interface and straightforward process. Many highlighted the tool's effectiveness in improving email deliverability and warming up domains, noting significant positive results. Reviewers also praised insightful platform features, like clear dashboards and analytics, which simplify monitoring mailbox health. However, some people mentioned experiencing difficulties with customer support, citing delayed responses, reliance on chatbots, or limited availability. A few others also felt the service had unclear plan limitations or led to unexpected drops in deliverability scores, contrasting with the generally positive experiences.

What people talk about most

User experience

Consumers find the user experience to be positive, highlighting the ease of setup and use, with many... See more

Website

Reviewers highlight positive aspects of the website, praising its ease of setup and use, with many noting... See more

Service

Customers had ambiguous experiences with service, with some reviewers praising it as useful and easy for... See more

Delivery service

Customers consistently note positive experiences with delivery service, with many reporting significant... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many praising the support team as... See more

Reviews shaping this summary

Rated 4 out of 5 stars

They worked hard to help us work through the connecting issues. Part of the problem was that we didn't have our DNS records set up correctly and when we got that figured out, they continued towork th... See more

Company replied

Rated 4 out of 5 stars

Was easy to setup and has only the features that i need. I dont need to pay other random features.

Company replied

Rated 5 out of 5 stars

I have used Trulybox for a few days now, and i have seen my deliverability go up, which is amazing. The platform is really insightful; it tells you where your email is landing and what your deliverabi... See more

Company replied


Company details

  1. Software company
  2. Email service provider
  3. Software Vendor

Written by the company

TrulyInbox is an email warm-up and deliverability platform designed to help businesses improve their inbox placement and sender reputation. We help sales teams, marketers, and agencies ensure their emails land in the primary inbox instead of spam by simulating real human-like email interactions. Our platform focuses on building domain and mailbox health through consistent warm-up, technical optimization, and deliverability insights. With TrulyInbox, users can scale outreach confidently, maintain strong sender reputation, and maximize email performance over time.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

78 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 45% of negative reviews

Typically takes over 1 month to reply

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4.3

All reviews

(78)

78 reviews in the last 12 months

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Rated 4 out of 5 stars

All the features that I need.

Was easy to setup and has only the features that i need. I dont need to pay other random features.

25 February 2026
Unprompted review
Trulyinbox logo

Reply from Trulyinbox

Thank you, glad to hear the setup was easy and that the features fit your needs without any unnecessary extras.

Rated 5 out of 5 stars

Good enough tool for me

I prefer a dedidacted warm up tool rather than using the one most email senders provide. This one does the job right, though it's not really "97% delivery" as advertised.

1 February 2026
Unprompted review
Trulyinbox logo

Reply from Trulyinbox

Thank you for your honest feedback, we’re glad to hear the tool is working well for you.

Regarding the delivery rate, it can vary based on factors like domain setup, email history, and sending practices. We appreciate you pointing this out and will continue improving transparency around this.

Rated 5 out of 5 stars

I have been using Truly Inbox for email…

I have been using Truly Inbox for email warm up services and it is really good. It helps me improve email deliverability and keeps emails out of spam. The tool is easy to use and simple to set up. The dashboard is clean and not confusing.

I like that it works automatically in the background, so I do not have to worry about warming up my email accounts. Truly Inbox is a reliable and helpuful

23 February 2026
Unprompted review
Trulyinbox logo

Reply from Trulyinbox

Thank you for your feedback, we’re glad to hear TrulyInbox has been helpful in improving your deliverability and keeping things simple and reliable. Appreciate your support.

Rated 5 out of 5 stars

great product

great product. easy to use. will recommend

23 February 2026
Unprompted review
Trulyinbox logo

Reply from Trulyinbox

Thank you, glad you found it easy to use and appreciate the recommendation.

Rated 1 out of 5 stars

Worst warm up tool

This is hands down the worst warm up tool you could ever use, they wasted a whole month just on warm up to get a blocked inbox every multiple days, deliverability reached literally 32% and that's after 2-3 weeks of warming up, when you send them a message to ask why is this happening they tell you stop sending cold outreach and just let it warm up and this low deliverability is happening due to emails blocking me BUT what is the issue? i sent 0 cold email, the emails that are blocking me are literally theirs, so their own emails are blocking each other, got in a call with one of their reps, he told me from now till the end my the shift i will be back, so literally same day he said will be back with the reason and solution, what happened? i am still waiting for his reply, i think its been 2 weeks.

5 February 2026
Unprompted review
Trulyinbox logo

Reply from Trulyinbox

We’re really sorry to hear about your experience, this is definitely not the experience we aim to provide.

From what you’ve described, this seems like a deeper deliverability or mailbox-level issue, and we agree it should have been investigated and communicated more clearly from our side. The delay in response is also not acceptable, and we sincerely apologize for that.

We’d really like to take another look at this and help resolve it properly. Please share your account details or reach out to us again, and we’ll prioritize this with our team to get you a clear explanation and solution.

Thank you for bringing this to our attention.

Rated 5 out of 5 stars

The email warmup worked very well

The email warmup worked very well. Recommend!

17 February 2026
Unprompted review
Trulyinbox logo

Reply from Trulyinbox

Thank you, glad to hear the warm up worked well for you. Appreciate the recommendation.

Rated 5 out of 5 stars

I have used Trulybox for a few days…

I have used Trulybox for a few days now, and i have seen my deliverability go up, which is amazing. The platform is really insightful; it tells you where your email is landing and what your deliverability score is. It's much better doing this than warming up your emails manually.

10 February 2026
Unprompted review
Trulyinbox logo

Reply from Trulyinbox

Thank you, glad to hear you’re seeing improvement in deliverability and finding the insights useful. Appreciate your support.

Rated 5 out of 5 stars

experience is awesome

my experience is awesome with trulyinbox there are the best email warmup platform in the market

30 October 2025
Unprompted review
Trulyinbox logo

Reply from Trulyinbox

Thank you, glad to hear you’ve had a great experience with TrulyInbox. We appreciate your support.

Rated 1 out of 5 stars

Don't buy service form this website

Don't buy service form this website. this is a real online scammer and no support.

24 October 2025
Unprompted review
Trulyinbox logo

Reply from Trulyinbox

We’re sorry to hear this and take such concerns very seriously.

TrulyInbox is not a scam, and we’re here to support all our users. It’s possible there may have been a misunderstanding or a delay in communication, and we’d really like the chance to look into this for you.

Please reach out to us with your account details, and we’ll prioritize resolving your concern as quickly as possible.

Rated 1 out of 5 stars

Terrible no support

1 September 2025
Unprompted review
Trulyinbox logo

Reply from Trulyinbox

We’re sorry to hear about your experience.

We’re now fully back with support and improving our response times. If you’re open to reconsidering, we’d really appreciate the chance to connect and resolve all your concerns.

Feel free to reach out, we’re here to help

Rated 1 out of 5 stars

worst support ever - don't use this

1. Support is totally non-existent. I wrote their support the first time the 18th of June '25 and still have not receive ANY reply

2. When I bought saleshandy (doing false advertising claiming 'unlimited warm' which you don't get) they told me that the existing trulyinbox subscription would be cancelled and I would get linked with their system. That was a lie and the subscription did not get cancelled. And again support is not responding for a refund.

3. Connection to random inboxes is lost and neither their system or support helps to solve it

4. They don't show stats of emails send for warm-up. Only from yesterday but not over time.

5. their system does not adhere to the 'daily increase' of warm-up as per config at all

4 July 2025
Unprompted review
Trulyinbox logo

Reply from Trulyinbox

We’re really sorry to hear about your experience, Steven. This is not the level of service we aim to provide.

The lack of response and confusion around subscription handling should not have happened, and we sincerely apologize for the inconvenience caused. We’ve made several improvements to our support responsiveness and system stability since then.

We’d really appreciate the chance to make this right. Please reach out to us again with your details, and we’ll prioritize resolving your concerns, including subscription and refund-related issues.

Thank you for sharing your feedback.

Show reviews in all languages. (78 reviews)

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