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Review summary
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Reviews shaping this summary
The team made a potentially stressful couple of days really easy for us, went above and beyond, professional service and done with a smile despite the hard work involved. Special mention to Kayne, Sim... See more
Absolutely top-tier, from start to finish. Having moved 4 times in 7 years, this has by far been our best experience, wish we'd used Trunk for the other moves too! We had a lot of fiddly and frag... See more
Company replied
We had an excellent experience with Trunk Logistics. Jay, Amin, and Raj were outstanding from start to finish—professional, efficient, and genuinely careful with our belongings. They packed up our ent... See more
Company replied
Company details
Written by the company
Focused on providing smarter moving and storage solutions, we are here for you every step of the way. With over 25 years experience of the removal industry, we not only have the knowledge but the passion to ensure your move goes as smoothly and as stress free as possible. As well as removals, we have a thriving storage section that covers two sites.
Contact info
Unit 54, RM17 6ST, Grays, United Kingdom
- 0330 998 8282
- info@trunklogistics.com
- www.trunklogistics.com
4.8
Excellent
1k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 77% of negative reviews
Typically replies within 1 week
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Legends!
No matter how organised, nervous and/or excited you are to move house, it's only until the day arrives that you have a true appreciation of the role of your removal firm to make or break the experience. We chose Trunk for our long distance move (350 miles) for their efficient service at quote stage and price and from start to finish it was a great decision. The survey was effortless and efficient, the office team were helpful, and knowledgeable with queries, plus speedy to respond and on moving day itself the team were absolutely brilliant. Utter grafters, never moaned once and did the load/unload with humour and competence. Nothing was too much trouble and they were extremely efficient as a team, lead by Matt. It was clear they've got many years of working well together, are consistent in their standards and deliver everything they promised. A massive thank you to all involved - I wouldn't hesitate to recommend.
11 August 2026
Unprompted review
Reply from Trunk Logistics
Thank you so much for your fantastic review and for choosing Trunk Logistics Ltd for your 350-mile long-distance move Rachel! We’re thrilled to hear that choosing Trunk was the right decision and that our team delivered a smooth, professional and stress-free experience from the initial quotation through to moving day.
It’s wonderful to hear that you found our home survey straightforward and efficient, and that our office team were helpful, knowledgeable and responsive throughout the planning process. We understand how important clear communication and reliable pre-move guidance are when organising a long-distance house removal.
We’re especially pleased that Matt and the removal team made such a great impression on moving day. Their hard work, humour, efficiency and care when loading and unloading are exactly what we aim for. We’re proud of the experienced teams we’ve built and the consistent standards they bring to every house move, whether local or across the country.
Thank you again for your kind words and for recommending Trunk Logistics. We really appreciate your trust in us for such an important move, and we wish you all the best in your new home!
Thank you Simon and Jay!…
Simon and Jay helped us move across the country in a day. Great service and communication, careful with our belongings and really hard working.
The team that supported with the quote and pre-move guidance were also great and the pricing was competitive. Would highly recommend
6 August 2026
Unprompted review
Reply from Trunk Logistics
Thank you so much for your fantastic 5-star review Katie! We’re delighted to hear that Simon and Jay provided such a professional, efficient and reliable moving service, helping you move across the country in just one day.
It’s great to know that the team took such care with your belongings while working hard to make your long-distance house move as smooth as possible. We’re also pleased that you found our communication, pre-move guidance and quotation process helpful, with competitive pricing to match.
At Trunk Logistics Ltd, we’re proud to provide professional house removals and long-distance moving services, with experienced teams focused on making every move as stress-free and straightforward as possible.
We’ll be sure to pass your kind words on to Simon, Jay and the wider team. Thank you again for choosing Trunk Logistics and for your highly valued recommendation!
Fantastic movers
Fantastic movers. Super quick, very efficient, and our tech and all other materials were in great condition when they arrived. We paid for the full packing and they completed it all in a couple of hours, and unloaded the boxes at our new house in about an hour. Incredible workers.
8 August 2026
Unprompted review
Reply from Trunk Logistics
Thank you so much for your fantastic review Benjamin! We’re delighted to hear that you were so impressed with the speed, efficiency and professionalism of the Trunk Logistics Ltd team.
It’s great to know that your technology and belongings arrived safely and in excellent condition. Our professional packing and house removal services are designed to make moving as smooth, efficient and stress-free as possible, so we’re especially pleased that the full packing service was completed quickly and that our team made light work of unloading at your new home.
We’re incredibly proud of our hardworking removal teams and the care they take when handling customers’ belongings. Thank you for choosing Trunk Logistics for your move and for recognising the team’s efforts. We really appreciate your recommendation and wish you all the best in your new home!
Avoid using them
One of the staff members often complained about doing the job he was paid for, but Jack was excellent and never complained. Unfortunately, his colleague was very difficult and annoyed that he was paid to work on a Saturday. I will never hire this company again. Despite paying a lot for their packing services, I had to help pack, which caused severe back and neck pain. I was also appalled by the attitude of one of the staff members.
1 August 2026
Unprompted review
Reply from Trunk Logistics
Thank you for taking the time to share your feedback Harold. We’re sorry to hear that your experience with Trunk Logistics Ltd did not meet the standard of service we aim to provide.
We’re particularly disappointed to hear about the attitude you experienced during your move and that you felt you had to assist with the packing service after paying for professional packing. Our removal and packing teams are expected to remain professional, respectful and helpful throughout every move, regardless of the day or circumstances, and we take your comments seriously.
We’re pleased to hear that Jack was excellent and maintained a positive and professional attitude throughout the job. We’ll make sure your recognition is passed on to him.
We also sincerely apologise for the physical discomfort you experienced as a result of having to help with the packing. Our aim is to take the pressure out of moving by providing dependable house removals and professional packing services, so we’re sorry that this was not your experience.
Your feedback will be shared with the relevant team so we can review what happened and use it to improve our service. Thank you again for bringing this to our attention.
Kayne and Paul were outstanding
Liam was excellent at booking us in. 10/10 communication and helpfulness. Could not have asked for better.
On the day Kayne and Paul arrived early and got straight to work, loading everything as efficiently as humanly possible whilst checking with us where we wanted things and how best to meet our requirements. The same for unloading where they were both extremely helpful despite working tirelessly. Nothing was too much trouble. I could not have asked for a better moving team. Thank you Kayne and Paul for getting us moved quickly and without any trouble.
10/10 would recommend.
7 August 2026
Unprompted review
Reply from Trunk Logistics
Thank you so much for your fantastic 10/10 review! We’re delighted to hear that Liam provided excellent communication and made the booking process so easy, and that Kayne and Paul delivered such a professional and efficient moving service on the day.
At Trunk Logistics Ltd, we pride ourselves on providing reliable, professional house removals and moving services, with a friendly team who go the extra mile to make every move as smooth and stress-free as possible. It’s brilliant to hear that Kayne and Paul worked efficiently while taking the time to understand exactly where you wanted everything and making sure your requirements were met throughout the loading and unloading process.
We’ll be sure to pass your kind words on to Liam, Kayne and Paul. Thank you again for choosing Trunk Logistics and for recommending our moving services. We really appreciate your support and wish you all the best in your new home!
James and Wayne were great
James and Wayne were great, they communicated well, moved quickly and went the extra mile for me. I appreciated the service and team. Well done. Id use you again for sure
16 July 2026
Unprompted review
Reply from Trunk Logistics
Thank you for your fantastic review Karen! We're so pleased to hear that James and Wayne provided such excellent service. Clear communication, efficiency, and going the extra mile are all values we pride ourselves on at Trunk Logistics Ltd, so it's wonderful to know they made your move a positive experience.
We'll be sure to pass your kind words on—they'll really appreciate the recognition. Thank you for trusting Trunk Logistics Ltd with your move and for saying you'd use us again. We look forward to helping you with any future house removals, office relocations, packing, storage, or logistics services.
Great removal men.
The guys were really helpful and worked extremely well.
31 July 2026
Unprompted review
Reply from Trunk Logistics
Thank you for your kind review Dawn! We're delighted to hear that our team was so helpful and worked efficiently throughout your move. At Trunk Logistics Ltd, we pride ourselves on providing reliable, professional, and stress-free removals, and it's great to know our team's hard work made a positive impression.
We really appreciate your feedback and thank you for choosing Trunk Logistics Ltd. If you ever need assistance with house removals, office relocations, packing, storage, or logistics services in the future, we'd be delighted to help again.
Thank god for Dan I, TJ & Kaz
If you’re lucky enough to get Dan I, TJ and Kaz, you’ve hit the moving jackpot!
These three turned what I thought would be one of the most stressful days into something that was actually enjoyable. They were friendly, funny, incredibly hardworking, and somehow managed to keep smiling while carrying what felt like the entire contents of our house. I’m still convinced they have superhuman strength!
They treated all of our belongings with care, worked brilliantly as a team, and nothing was ever too much trouble. Their banter kept the day light-hearted, and their professionalism gave us complete confidence from start to finish.
A huge thank you to Dan I, TJ and Kaz for making moving day so much easier than we ever expected. If we ever move again (hopefully not for a while!), we’d ask for the same team without hesitation. Highly recommended!
30 July 2026
Unprompted review
Reply from Trunk Logistics
Thank you so much for this incredible review Dani! We're thrilled to hear that Dan I, TJ, and Kaz made your moving day such a positive experience. At Trunk Logistics Ltd, we know that moving home can be stressful, so it's fantastic to hear our team turned it into an enjoyable and memorable day with their professionalism, teamwork, and great sense of humour.
We'll be sure to pass your kind words on—they'll be delighted to know their hard work and care made such a difference. Providing reliable, efficient, and careful house removals while treating every customer's belongings with the utmost respect is what we strive for every day.
Thank you for trusting Trunk Logistics Ltd with your home move and for your glowing recommendation. We wish you every happiness in your new home, and if you ever need professional removals, packing, storage, or logistics services in the future, we'll be here to help.
The 2 guys arrived early and were fast…
The 2 guys arrived early and were fast and efficient. They were careful with our items and polite. Would recommend.
30 July 2026
Unprompted review
Reply from Trunk Logistics
Thank you for your wonderful review Simon! We're delighted to hear that our Trunk Logistics Ltd moving team arrived early, worked quickly and efficiently, and handled your belongings with great care. Providing reliable, professional, and courteous removals is always our priority, so it's great to know we met your expectations. We truly appreciate your recommendation and look forward to helping you again with any future house removals, office relocations, or logistics services. Thank you for choosing Trunk Logistics Ltd!
Romford to Witham
Dan I, Kaz, Stan and Ethan were a fabulous team. Polite, hard working, respectful. I couldn't be more pleased with the service. Thanks guys!
28 July 2026
Unprompted review
Reply from Trunk Logistics
Thank you for your fantastic 5-star review Susie! We're delighted to hear that Dan I, Kaz, Stan, and Ethan provided such an outstanding house removals service. Their professionalism, hard work, and respectful approach are exactly what we strive for at Trunk Logistics Ltd, and we're so pleased they made such a positive impression.
We'll be sure to pass your kind words on to the team—they'll really appreciate your recognition. Thank you for choosing Trunk Logistics Ltd for your move and for taking the time to share your experience. We wish you every happiness in your new home and truly appreciate your recommendation of our professional removals service.
Every contact I had with this company…
Every contact I had with this company was faultless, Rob the survey guy was lovely, professional and helpful, he did a great job. People I spoke to on the phone were both great and the removal guys Dan I, Dan S and Aaron did an amazing job. They took everything off our hands and for the first time in ages I could relax and leave it all to someone else. A big thank you to everyone involved. Would highly recommend!!
25 July 2026
Unprompted review
Reply from Trunk Logistics
Thank you so much for your fantastic 5-star review and for taking the time to recognise so many members of our team Faith. We're delighted to hear that Rob made the survey process straightforward and professional, and that our office team provided such helpful support throughout your move.
It's especially wonderful to hear that Dan I, Dan S, and Aaron delivered an exceptional house removals service, allowing you to relax while they took care of everything. Providing a smooth, stress-free moving experience is exactly what we strive for at Trunk Logistics Ltd, and your feedback means a great deal to us.
We'll be sure to pass your kind words on to the team. Thank you for choosing Trunk Logistics Ltd and for your highly valued recommendation. We wish you every happiness in your new home and look forward to helping you again should you ever need a trusted removals company in the future.
Wouldn’t hesitate to recommend
From start to finish everyone was very helpful and professional making the whole process as stress free as possible.
On the day of the move, due to solicitors delays, the guys had to change the plan slightly but they made this as easy as possible. The cheerful and professional team were Jay, who worked both days, Simon and T.J - I wouldn’t hesitate in recommending this company.
24 July 2026
Unprompted review
Reply from Trunk Logistics
Thank you for your wonderful 5-star review and for recommending Trunk Logistics Ltd. We're delighted to hear that our team made your house move as smooth and stress-free as possible from start to finish.
It's great to know that Jay, Simon, and T.J. were able to adapt to the unexpected solicitor delays while remaining cheerful, professional, and committed to delivering an excellent removals service. We'll be sure to pass your kind words on to them—they'll be thrilled to receive your recognition.
Thank you again for choosing Trunk Logistics Ltd. We wish you every happiness in your new home and truly appreciate your recommendation. If you ever need a trusted house removals company in the future, we'd be delighted to help.
Marius and Dan were fantastic removal…
Marius and Dan were fantastic removal men. Arrived early, packed up efficiently and patiently waited as completion of house purchase took much longer than anticipated. Both were excellent. Unfortunately, the ops team at Trunk Logistics less so … we booked and paid for 2 vans but only one came. Fortunately, Marius and Dan were very skilled at packing everything tightly into the one van! 5 stars for Marius and Dan but not for ops team
24 July 2026
Unprompted review
Reply from Trunk Logistics
Thank you for taking the time to share your detailed feedback. We're delighted to hear that Marius and Dan provided such an excellent house removals service. Arriving early, packing everything efficiently, and remaining patient during the unexpected delay in your house completion is exactly the level of professionalism we aim to deliver at Trunk Logistics Ltd. We'll be sure to pass your kind words on to both of them.
We're also sorry that the number of vans provided did not match your booking. We understand how frustrating that must have been and appreciate you bringing it to our attention. Your feedback helps us improve our planning and communication so we can deliver an even better experience in the future.
Thank you again for choosing Trunk Logistics Ltd. We truly appreciate your recommendation of Marius and Dan, and we hope to have the opportunity to provide you with an even smoother removals experience in the future.
3 great guys
3 great guys, Luca, Armando &Kaz worked wonders, made it a stress free day. Trunklogistics do not lose these guy's.
29 June 2026
Unprompted review
Reply from Trunk Logistics
Thank you so much for your fantastic 5-star review! We're delighted to hear that Luca, Armando, and Kaz made your house move smooth, stress-free, and efficient. At Trunk Logistics Ltd, we pride ourselves on providing a reliable, professional removals service, and it's wonderful to know our team delivered such a positive experience. We'll be sure to pass your kind words on to them—they'll really appreciate the recognition. Thank you for choosing Trunk Logistics Ltd, and we wish you every happiness in your new home!
Moving day
We used Trunk Logistics for our recent move. Dan, TJ & Christi were amazing and made the whole experience easy. They were professional and courteous throughout the move and took care with our belongings throughout.
16 July 2026
Unprompted review
Reply from Trunk Logistics
Thank you for your fantastic review Kate! We're delighted to hear that Dan, TJ, and Christi made your move such a positive experience. At Trunk Logistics Ltd, we pride ourselves on providing professional, reliable, and stress-free moving services, and it's great to know our team handled your belongings with the care and respect they deserve. Your kind words mean a lot to us and help others looking for trusted removal and relocation services. Thank you for choosing Trunk Logistics Ltd—we wish you all the best in your new home and look forward to helping you with any future moving or logistics needs.
These guys were fantastic
These guys were fantastic! I used the packing and moving service and it was brilliant. All the boxes were packed really well which made unpacking easy.
They were all really nice, friendly and nothing was too much trouble.
Big Dan was a legend, such a hard worker and really thoughtful about how heavy things were and how I would unpack. He is the man you need when you are stressed about moving.
Silvio and Armando also did a great job.
I would highly recommend Trunk
18 July 2026
Unprompted review
Reply from Trunk Logistics
Thank you for your wonderful review and recommendation Sally! We're so pleased to hear that you had a great experience with our packing and house removals service. It's fantastic to know that our careful packing made unpacking easier and that our team helped make your move as stress-free as possible. Big Dan, Silvio, and Armando will be delighted to hear your kind words—they all take great pride in delivering professional, friendly, and efficient moving services. At Trunk Logistics Ltd, we're committed to providing reliable house removals, expert packing, and outstanding customer care from start to finish. Thank you for trusting us with your move, and we wish you all the best in your new home!
Team work
Dan I, Big Dan, Paul & TJ did our move this week and they were all great guys. In this hot weather they all worked so hard to move us from a 3 floor, 4 bed house with a huge amount of outdoor heavy plants and garden furniture. Dismantling wardrobes and beds etc. They were very respectful of us and our belongings. Which were expertly packed up safely in those vans!
15 July 2026
Unprompted review
Reply from Trunk Logistics
Thank you so much for your fantastic review Michele! We're delighted to hear that Dan, Big Dan, Paul, and TJ made your house move such a positive experience. Moving a large 4-bedroom, 3-storey home with heavy garden furniture, plants, and dismantling furniture is no small task, especially during the hot weather, so we'll be sure to pass on your kind words to the team. At Trunk Logistics Ltd, we pride ourselves on providing reliable, professional house removals, careful packing services, and treating every customer's belongings with the utmost respect. Thank you for choosing us for your move, and we wish you every happiness in your new home!
Made my move a whole lot easier
“Big Dan”, Kanye and Archie helped me with my move on Sunday and they were all great. I needed to stop at two different locations to collect furniture and moving boxes (before heading to new property) and there was some disassembly of furniture involved. All done quickly and seamlessly. They were very efficient and made what would otherwise be a ‘stressful’ day, much less stressful. My only reason for 4 stars is because I had to leave a wardrobe behind due to them explaining it would be damaged if they were to remove it and therefore may not be able to put it back together at the new properly - ultimately not their fault but still has meant I’ve had to purchase a new wardrobe. The second (minor) reason is that they explained they couldn’t get an item of furniture up the stairs as it was too narrow but when I tried, I simply turned it 90degrees and it went up no problem. This was a small inconvenience but did not overshadow how much easier they made my move. Would 100% recommended them all.
12 July 2026
Unprompted review
Reply from Trunk Logistics
Thank you so much for taking the time to leave such a detailed review and for recommending Trunk Logistics Ltd Melissa. We're delighted to hear that Big Dan, Kayne, and Archie helped make your house move much easier and less stressful. Providing an efficient, reliable, and professional removals service is exactly what we strive for, so it's great to know the team handled your multiple collection points, furniture disassembly, and move smoothly.
We also appreciate your honest feedback regarding the wardrobe and the furniture that was eventually able to fit upstairs. Our team will always prioritise protecting your belongings from damage, even when it means making a cautious recommendation. That said, we'll certainly use your comments as an opportunity to continue improving our approach and communication during future house removals.
Thank you again for choosing Trunk Logistics Ltd for your move. We truly appreciate your recommendation and hope to assist you, your family, or your friends with any future home removals, packing services, or storage solutions. Wishing you all the best as you settle into your new home!
Big Dan and Silvio made such easy work of the move
Big Dan and Silvio arrived early in the middle of the 34 degree heat wave to move me to my new home. The heat did not even slow them down and I can't recommend these guys highly enough; I have moved house more than a few times over the years, and this was by far the easiest and most efficient move I have ever had. I didn't have to lift a finger, and everything was moved to exactly where I wanted it, and nothing was damaged as they took such great care of my property. I was initially very worried that I had too many boxes and it wouldn't all fit in the van, but to my astonishment they packed the van with everything I owned and had room left to spare. I will be asking for these guys again in the future!
25 June 2026
Unprompted review
Reply from Trunk Logistics
Thank you so much for your incredible review Louise! We're delighted to hear that Big Dan and Silvio made your moving day such a positive experience, especially while working through the extreme heat. Their professionalism, efficiency, and dedication truly reflect the high standards we strive for at Trunk Logistics Ltd.
It's fantastic to know that your move was the easiest you've experienced, that every item was carefully packed and placed exactly where you wanted it, and that everything arrived safely without any damage. We also love hearing that Dan and Silvio's expert van-loading skills gave you complete peace of mind by fitting everything in with room to spare.
Your recommendation means a great deal to us, and we'll be sure to pass your kind words. Thank you for choosing Trunk Logistics Ltd for your house move. We wish you every happiness in your new home, and we look forward to helping you again with any future removals, storage, or logistics services.
Excellent service
Excellent service.
Would 100% recommend.
From the first phone call/video call, their service was great. Day 1 Mike and Tom arrived and packed everything away in boxes, day 2 Mike, Tom and Amin loaded the vans and unloaded everything into each rooms without hassle.
Both days they worked tirelessly until everything was done. No damage to any of the furniture or items packed up.
Wish we had used them for our previous moves.
17 June 2026
Unprompted review
Reply from Trunk Logistics
Thank you for taking the time to leave such an amazing review and for recommending Trunk Logistics Ltd Etienne. We're delighted to hear that you had an excellent experience from your very first phone and video consultation through to the completion of your move.
We'll be sure to pass your kind words on to Mike, Tom, and Amin. They'll be pleased to know their hard work, professionalism, and attention to detail made such a positive impression. It's especially rewarding to hear that everything was packed, loaded, and delivered safely with no damage, as providing careful, reliable house removals is something we take great pride in.
Thank you for trusting Trunk Logistics Ltd with your move. Knowing you wish you'd found us for your previous moves is one of the best compliments we could receive. We wish you every happiness in your new home, and if you ever need house removals, packing services, storage, or logistics support in the future, we'd be delighted to help again.
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