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Review summary
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Reviews shaping this summary
The team made a potentially stressful couple of days really easy for us, went above and beyond, professional service and done with a smile despite the hard work involved. Special mention to Kayne, Sim... See more
Absolutely top-tier, from start to finish. Having moved 4 times in 7 years, this has by far been our best experience, wish we'd used Trunk for the other moves too! We had a lot of fiddly and frag... See more
Company replied
We had an excellent experience with Trunk Logistics. Jay, Amin, and Raj were outstanding from start to finish—professional, efficient, and genuinely careful with our belongings. They packed up our ent... See more
Company replied
Company details
Written by the company
Focused on providing smarter moving and storage solutions, we are here for you every step of the way. With over 25 years experience of the removal industry, we not only have the knowledge but the passion to ensure your move goes as smoothly and as stress free as possible. As well as removals, we have a thriving storage section that covers two sites.
Contact info
Unit 54, RM17 6ST, Grays, United Kingdom
- 0330 998 8282
- info@trunklogistics.com
- www.trunklogistics.com
4.8
Excellent
1k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 77% of negative reviews
Typically replies within 1 week
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Amazing team & service - Highly recommended
The removals team arrived an hour earlier than expected, and started work immediately, clearing our very full 4 bed house with ease! I cannot recommend this team & Trunk Logistics enough, they were outstanding and worked like trojans, even to a point of asking where each box should go when we arrived at the new house.
Nothing was too much trouble, the team were very friendly and polite throughout the day & went the extra mile.
Thank you so much Catalin, Luca, Kaz & Armando, you were amazing and made a very emotional and stressful day, much easier
thanks again 😁
20 March 2026
Unprompted review
Reply from Trunk Logistics
Thank you so much for this incredible review and recommendation! We’re absolutely delighted to hear that your move from a full 4-bedroom house went so smoothly and efficiently. At Trunk Logistics Ltd, we pride ourselves on delivering reliable, professional house removals and it’s great to know the team exceeded your expectations.
Catalin, Luca, Kaz, and Armando will be thrilled to hear your kind words. Their commitment to providing a friendly, polite, and detail-focused moving service—right down to placing every box exactly where you needed it—is exactly what we aim for with every home removal.
We understand that moving house can be emotional and stressful, so it means a lot to know we could make the day easier for you. Thank you again for trusting Trunk Logistics Ltd for your removals service. If you ever need expert movers, packing services, or dependable logistics solutions in the future, we’re always here to help!
Very efficient and professional
Very efficient and professional guys! Dan Isaacs, Lee, Aarron and Simon thank you all for such a smooth (and entertaining) move day!
20 March 2026
Unprompted review
Reply from Trunk Logistics
Thank you so much for your fantastic review Sveta! We’re thrilled to hear your move day was smooth, efficient, and even entertaining—that’s exactly the experience we aim to deliver at Trunk Logistics Ltd.
The team will be delighted to know their professionalism and hard work made such a positive impact.
If you’re ever looking for reliable house removals, professional moving services, or efficient logistics solutions, Trunk Logistics Ltd is always here to help. We truly appreciate your recommendation and wish you all the best in your new home!
Overpriced
Overpriced to start but we were looking for a hassle free move and thought it would be worth spending a bit more money on.
But when the Luton van drove in on the morning of the move we could tell it was obviously too small.
The content list the drivers had was incorrect and did not have all the items we specifically mentioned when booking. The drivers eventually agreed to take as many of the bulky items as it would fit in the van, but we were left with a ton of boxes to move by ourselves in the car on multiple trips.
600 quid, for a 2 mile move that took them 2 hours; and we were left with another 6+ car trips to finish off the move ourselves... Definitely not worth it or hassle free.
21 December 2025
Unprompted review
Reply from Trunk Logistics
Thank you for your feedback — we’re genuinely sorry to hear that your moving experience in December 2025 did not meet expectations.
We aim to provide a reliable, hassle-free moving service, so it’s very concerning to learn that the vehicle size and inventory list were not accurate on the day of your move. This is not the standard we strive for. All bookings should be carefully reviewed to ensure the correct van size is allocated and that every item discussed is properly recorded.
We also understand how frustrating it must have been to complete multiple trips yourself after expecting a full-service move. Your time, effort, and trust in choosing us are extremely important, and we regret that we fell short.
Thank you again for bringing this to our attention — it helps us improve our moving service for future customers.
Reply from Trunk Logistics
Thank you for your kind words Jasmeet! We’re delighted to hear you experienced prompt and great service with Trunk Logistics Ltd. Providing reliable, efficient, and professional logistics solutions is always our top priority.
If you ever need fast and dependable transport, delivery, or freight services again, our team is here to help. We truly appreciate your support and look forward to working with you again in the future!
Excellent Service
Catalin, Luke and Mike went above and beyond to make our move succesful.
They did an excellent job and would recommend these guys.
18 March 2026
Unprompted review
Reply from Trunk Logistics
Thank you for your kind review and recommendation Jim! We’re thrilled to hear that Catalin, Luke, and Mike went above and beyond to make your move a success.
At Trunk Logistics Ltd, we’re committed to delivering reliable, professional house removals and stress-free moving services, so it’s great to know our team provided excellent service on the day. Whether it’s careful handling, efficient loading, or going the extra mile, we always aim to provide a top-quality removals experience.
We really appreciate your feedback—it helps others looking for trusted, experienced removal companies feel confident choosing us. Wishing you all the best in your new home, and thank you for choosing Trunk Logistics Ltd!
Fantastic service from hardworking & friendly crew
Archie, Christi and Lenny helped us move last week, from the initial quotes, to the communications from the office thru to the day of packing and removals Trunk were fantastic, helpful, flexible and made the whole experience much less stressful, it’s not cheap to get a full pack removal, but it’s the best money you’ll spend, these guys are superb and were very careful with all our belongings.
10 March 2026
Unprompted review
Reply from Trunk Logistics
Thank you so much for your fantastic review Charlotte! We’re delighted to hear that Archie, Christi, and Lenny delivered such a smooth and stress-free experience from start to finish. At Trunk Logistics Ltd, we pride ourselves on providing professional house removals, full packing services, and clear communication every step of the way, so it’s great to know this came through during your move.
We understand that a full packing and removals service is an investment, so it means a lot to hear you found it worthwhile and felt your belongings were handled with care. Your feedback really helps others looking for reliable, flexible, and high-quality removal services.
Wishing you all the best in your new home, and thank you again for choosing Trunk Logistics Ltd!
Super straightforward
Super straightforward experience. Amin & Archie arrived early and worked quickly, even taking items up to the 2nd floor without complaint. They were also the cheapest quote across 4 companies, so great value for money too.
14 March 2026
Unprompted review
Reply from Trunk Logistics
Thank you so much for your fantastic review!
We’re delighted to hear you had such a straightforward and positive experience with Trunk Logistics Ltd. Amin and Archie will be especially pleased to know their punctuality, efficiency, and willingness to go the extra mile—like handling second-floor items with ease—made a real difference to your move.
At Trunk Logistics Ltd, we pride ourselves on delivering reliable, professional, and cost-effective removals services, so it’s great to hear that we not only met your expectations but also offered the best value compared to other quotes.
Your feedback helps others looking for trusted and affordable logistics and removals services, and we truly appreciate you taking the time to share your experience.
We look forward to assisting you again in the future!
Great service and experience.
Another great experience! The crew showed up on time and within 5 hours they loaded and uploaded a three bedroom house. Catalin, Cristi and Silviu were quick, careful and professional in their approach. Many thanks to Kieran for organising everything and being quick and prompt in his responses. For the third time, and we had no damage neither in the house nor our belongings.
I can not recommend Trunk Logistics enough.
6 March 2026
Unprompted review
Reply from Trunk Logistics
Thank you so much for your kind words and for choosing Trunk Logistics Ltd once again!
We’re delighted to hear that you had another smooth and stress-free moving experience. Catalin, Cristi, and Silviu will be especially pleased to know their hard work, efficiency, and careful handling made such a positive impression. We’ll also pass along your appreciation to Kieran for his prompt communication and organisation.
Delivering reliable, professional, and damage-free house removals is exactly what we strive for every time, so it’s fantastic to know we’ve consistently met your expectations across all three moves.
Your recommendation truly means a lot to us and helps others looking for trusted removal services and home moving experts.
We look forward to helping you again in the future whenever you need us!
Excellent service
Wayne, James, Christy and Solvia made the whole moving day as pain free as possible. They worked fast, efficient and worked with us to arrange everything as we wanted. We cannot thank you enough and will definitely recommend your services. Thanks
Alana & Wes Nicholson
27 February 2026
Unprompted review
Reply from Trunk Logistics
Thank you so much, Alana & Wes, for your wonderful feedback! ⭐
We’re delighted to hear that the team helped make your moving day smooth and stress-free. At Trunk Logistics Ltd, our goal is always to provide a fast, efficient, and reliable moving service, and it’s great to know the team delivered exactly that while working around your plans.
Your recommendation means a lot to us. If anyone is looking for a professional house removal company, trusted movers, or reliable relocation services, the team at Trunk Logistics Ltd is always ready to help make moving day as easy as possible.
Thank you again for choosing Trunk Logistics Ltd, and we wish you all the best in your new home! 🚚📦
The guys that came to move us were fantastic
The guys that came to move us were fantastic Matt, James and Wayne could not be more professional and polite. Nothing was too much trouble for them they all went above and beyond any expectations. I could not recommend them more for their continues hard work, their respectful and helpful manner and lighthearted attitude to very heavy furniture. They made a stressful move far easier.
25 February 2026
Unprompted review
Reply from Trunk Logistics
Thank you so much for your wonderful feedback and recommendation!
Everyone at Trunk Logistics Ltd is delighted to hear that Matt, James, and Wayne delivered such a professional and polite service during your move. We’re especially pleased that their hard work, respectful attitude, and positive approach helped make your house move less stressful — even when handling very heavy furniture!
Providing reliable, professional house removals with careful handling and outstanding customer service is at the heart of what we do. Whether it’s local moves or nationwide relocations, our experienced removals team always aims to go above and beyond expectations.
Thank you again for choosing Trunk Logistics Ltd for your move. We truly appreciate your support and wish you every happiness in your new home. If you ever need trusted removals or logistics services in the future, we’ll be more than happy to help! 🚛
The team did a fantastic job
The team did a fantastic job getting us packed up and moved across the country. They worked hard and got the job done and were great to deal with. All of our belongings were looked after. Thanks to Dani, Silva, Luke, Jay & Lee for making a stressful day for us easier.
23 February 2026
Unprompted review
Reply from Trunk Logistics
Thank you for your fantastic review and for trusting Trunk Logistics Ltd with your cross-country move Kevin!
We’re delighted to hear that Dani, Silva, Luke, Jay, and Lee provided a professional and hardworking service while carefully packing, transporting, and delivering your belongings safely. Long-distance and nationwide removals can be stressful, so it’s great to know our team helped make the day smoother and easier for you.
At Trunk Logistics Ltd, we pride ourselves on offering reliable house removals, secure packing services, and efficient nationwide transport solutions, always ensuring customers’ possessions are handled with the utmost care.
Thank you again for your recommendation — we truly appreciate your support and wish you all the best in your new home. If you ever need professional removals or logistics services in the future, we’ll be ready to help! 🚛
Absolutely brilliant
Absolutely brilliant. All 3 went above and beyond.
Thank you Matt, Kayne and Kai!
27 February 2026
Unprompted review
Reply from Trunk Logistics
Thank you so much for your amazing feedback Kelly! 🌟
From all of us at Trunk Logistics Ltd, we truly appreciate you taking the time to share your experience. We’re thrilled to hear that Matt, Kayne, and Kai went above and beyond — delivering exceptional service is exactly what we aim for with every move, delivery, and logistics project we handle.
Your kind words motivate our team to continue providing reliable, professional, and efficient logistics services across the UK. Whether it’s home removals, business relocations, or specialist transport, we’re committed to making every job smooth and stress-free.
We look forward to supporting you again in the future — and thank you for choosing Trunk Logistics Ltd! 🚛
Easy process from the initial enquiry…
Easy process from the initial enquiry to the meeting to assess the quote. The team on the day and the office staff are all professional and helpful going above and beyond with some too large furniture
14 February 2026
Unprompted review
Reply from Trunk Logistics
Thank you so much for your fantastic review and for choosing Trunk Logistics Ltd for your move.
We’re delighted to hear that you found the whole process smooth and straightforward — from your initial enquiry and quotation survey through to moving day itself. Our goal is always to provide a seamless, stress-free removals experience, and it’s great to know our office team and movers delivered the professional and helpful service we pride ourselves on.
Going above and beyond — especially when handling large or challenging furniture — is all part of what we do. Whether it’s careful dismantling, safe transportation, or expert placement in your new property, our experienced removals team is always happy to help.
Thank you again for trusting Trunk Logistics Ltd with your move. If you ever need professional house removals, office relocations, or secure storage services in the future, we’ll be ready to help.
Wishing you all the best in your new home!
CUSTOMER SERVICE FIRST CLASS. Amazing customer service from Liam and…
Amazing customer service from Liam and Nicola. Super helpful at every stage. The removal guys on the day were fantastic too and worked so hard, Mum renamed Kane, Hercules!! To be fair, Ahmed and Matt worked equally as hard though. Highly recommend this firm on price, service and customer care.
9 February 2026
Unprompted review
Reply from Trunk Logistics
Thank you so much for your wonderful review and for choosing Trunk Logistics Ltd for your move.
We’re absolutely delighted to hear that you received first-class customer service from us. At Trunk Logistics Ltd, we pride ourselves on delivering professional, reliable, and friendly support at every stage of the removals process — from initial enquiry through to moving day.
It’s fantastic to know that Kayne (now officially “Hercules”!), Ahmed, and Matt made such a strong impression. Our experienced removal team works incredibly hard to ensure every house move runs smoothly, safely, and efficiently, and your recognition means a great deal to them.
Providing affordable pricing, outstanding customer care, and stress-free home removals is exactly what we aim for with every client. Your recommendation helps other customers looking for trusted UK removal services feel confident in choosing us.
Thank you again for your kind words — we wish you and your Mum every happiness in your new home, and we’re always here if you need professional removals or logistics support in the future.
What a great group of guys that came to…
What a great group of guys that came to the house and moved a three bedroom house out in 2 1/2 hours and a garden very professional and really nice guys. I would definitely recommend the team. It was Luca Mike and Amin
2 February 2026
Unprompted review
Reply from Trunk Logistics
Thank you for your fantastic review and recommendation!
At Trunk Logistics Ltd, we’re proud to provide fast, efficient, and professional house removals, so it’s great to hear that Luca, Mike, and Amin delivered such a smooth move for your three-bedroom home and garden. Completing a full house move in just 2½ hours while maintaining high standards of care and professionalism is exactly the level of service we aim to deliver on every residential removal.
We specialise in reliable home removals, packing services, and secure transportation, ensuring every move is handled with attention to detail and respect for our customers’ property. Your recommendation means a great deal to our team.
Thank you for choosing Trunk Logistics Ltd for your house move — we’re always here if you need trusted, professional removal and logistics services again in the future.
The team were absolutely amazing!
The team were absolutely amazing, with so much attention to detail throughout.
5 February 2026
Unprompted review
Reply from Trunk Logistics
Thank you so much for your kind review Greg. We are so pleased you were happy with our service and everything went smoothly. Best wishes in your new home. If you ever need us again, please do not hesitate to get in touch!
Outstanding service (especially Kayne!)
I recently used this removal company for my house move, and I couldn’t have asked for a better team. Kayne, Brad, Conner, and Luca were all fantastic.
They worked incredibly hard all day, carrying heavy furniture, dismantling beds, and going up and down my very long staircase without a single complaint.
I want to especially mention Kayne. He was outstanding. He clearly led the team with professionalism and confidence, organising everything efficiently and making sure the move ran like clockwork. He numbered all the boxes carefully to avoid any confusion at the new house and constantly double-checked with us about what we wanted to take and what we didn’t. That level of attention to detail and communication made a huge difference and gave us peace of mind.
I would highly recommend this company to anyone looking for a reliable, professional, and hardworking removal team. Thank you again for making our move so much easier.
17 February 2026
Unprompted review
Reply from Trunk Logistics
Thank you so much for your fantastic review and for choosing Trunk Logistics Ltd for your house move.
We’re absolutely delighted to hear that you had such a positive experience with Kayne, Brad, Conner, and Luca. At Trunk Logistics Ltd, we pride ourselves on providing professional, reliable, and hardworking removal services, and it’s great to know the team delivered exactly that on your moving day.
Kayne will be especially pleased to read your kind words. Strong leadership, clear communication, and careful organisation are key parts of how we ensure every home removal runs smoothly. Numbering boxes, double-checking instructions, and handling heavy furniture and dismantling with care are all part of our commitment to providing a stress-free moving experience. We understand how important attention to detail is during a house move, particularly when navigating challenges like long staircases and large items.
Your recommendation means a great deal to us. As a trusted removals company, we aim to make every house move efficient, well-organised, and as seamless as possible from start to finish.
Thank you again for your support — and if you ever need professional removal services, packing services, or storage solutions in the future, Trunk Logistics Ltd will be more than happy to help.
Wishing you all the best in your new home!
Efficient and careful
Daryl and Matt were tireless and cheerful handling our mass quantities of boxes, which they packed, transported and unpacked carefully and expertly. Can’t compliment them highly enough!
7 February 2026
Unprompted review
Reply from Trunk Logistics
Thank you so much for your fantastic feedback Anna!
At Trunk Logistics Ltd, we pride ourselves on delivering professional packing, secure transportation, and careful unpacking services for every house move and commercial relocation. Daryl and Matt will be delighted to hear that their hard work, efficiency, and positive attitude made such a strong impression.
Handling large-volume moves with care and precision is exactly what our experienced removals team is trained for, and it’s wonderful to know your boxes were packed, transported, and unpacked to the highest standard.
If you ever need reliable removal services, expert packing solutions, or secure logistics support in the future, we’ll be ready to help. Thank you again for choosing Trunk Logistics Ltd!
Fantastic Company!
What a fantastic company from getting the quote and dealing with the very lovely & patient Kieran in the office to the lovely Dan & Lee who packed my whole house. On the day of the move we had, Dan, Lee, Kaz & Aaron. They were professional, quick and caring of my belongings, they were patient with me and helped beyond my expectations. Would thoroughly recommend this company. Thank you all!
12 February 2026
Unprompted review
Reply from Trunk Logistics
Thank you for your amazing review and for trusting Trunk Logistics Ltd with your house move Sarah!
We’re delighted to hear that your experience — from receiving your removal quote to moving day itself — was such a positive one. Kieran will be so pleased to know his patience and support in organising your move made everything smooth from the start. Likewise, Dan, Lee, Kaz, and Aaron take great pride in delivering professional, efficient, and careful house removals, so your kind words about their packing service and attention to your belongings mean a great deal.
At Trunk Logistics Ltd, we specialise in reliable home removals, expert packing services, and stress-free moving solutions. Our goal is always to provide a professional, friendly, and efficient removals service that goes above and beyond expectations — and it’s wonderful to know we achieved that for you.
Thank you again for your recommendation. We truly appreciate your support and wish you all the best in your new home! 🚛📦
Couldn’t do enough for us
Excellent service,highly recommend they were so helpful Big thanks to Matt,Lenny And Aaron
17 February 2026
Unprompted review
Reply from Trunk Logistics
Thank you so much for your fantastic feedback Poppy!
At Trunk Logistics Ltd, we’re committed to delivering reliable, professional, and customer-focused logistics solutions every time, so it’s great to hear that you had such a positive experience. We’ll be sure to pass your kind words on to Matt, Lenny, and Aaron — they’ll be delighted to know their hard work made a difference.
Providing efficient transport, dependable delivery services, and outstanding customer support is what we pride ourselves on, and recommendations like yours truly mean a lot to our team.
Thanks again for choosing Trunk Logistics Ltd — we look forward to working with you again in the future! 🚛
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