Martin and the team did an amazing job on my garden makeover. They're lovely guys-tidy, hardworking, and clearly take real pride in their work. They checked in with me throughout to make sure I was ha... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We had a leaking roof. We were amazed at the quick response from Roofline Suffolk. We contacted them on the Thursday evening when Nathan arranged an appointment for the Friday morning. He accessed... See more
Company replied
We found Worksmart an excellent company for re-felting our roof. Carl kept us informed of what was required and the costs. The work was done professionally, and everyone worked 110%. We are thrilled w... See more
Company replied
In Feb 2026, we looked for someone to fix our central heating because the radiators just weren't warming up fully anymore. Trust a Trader gave a recommendation for an excellent tradesman who flushed o... See more
Company replied
Company details
- #2 of 10 best companies in Search engine company
- #64 of 201 best companies in Online marketplace
Information provided by various external sources
TrustATrader.com - a directory of tradespeople you can trust because their place on the website depends upon their quality of service.
Try the new TrustATrader mobile app!
Written by the company
- Access hundreds of tradespeople with just a few taps
- Our easy to use app is the perfect way to find a trader on the go. Now even quicker, you'll be able to find the trader you need in no time. If you're a registered trader, you can now access your full trader profile straight from the app! See for yourself...download for Apple and Android today!
"You can trust our traders"
Supplying the UK with the best tradespeople in the country
Here at TrustATrader, we make sure that all our traders have appropriate accreditation and qualifications before they become members. This automatically eliminates rogue traders from joining our website and means that if you see a qualification or accreditation listed on our website, you can trust it is real and has been verified.
Contact info
5 Meadway Court, SG1 2EF, Stevenage, United Kingdom
- 01438 870097
- sales@trustatrader.com
- www.trustatrader.com
4.7
Excellent
8K reviews
Replied to 91% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reliable and value for money
Arrived when he said he would , repaired as promised and offered a fair price 👍
31 January 2026
Reply from TrustATrader
Hi there,
Thank you so much for your review, we appreciate the time it's taken.
If you're ever after another TrustATrader, you know where to find us!
Take care
- The TrustATrader Team
Does what it says on the tin “Trust” a…
Does what it says on the tin “Trust” a trader I have been delighted every time I have used these guys from new windows to boiler repair “Trust” is top of my requirements
30 January 2026
Reply from TrustATrader
Hello Frank,
That’s fantastic to hear — thank you for sharing! We’re delighted TrustATrader has consistently delivered for you, whether it’s windows, boiler repairs or anything in between. Knowing trust is at the heart of your experience really means a lot to us.
All the best,
The TrustATrader Team
Reply from TrustATrader
Hi Greg,
Thanks for your feedback! We’re glad you found what you needed quickly and that everything was clear and straightforward.
Kind regards,
The TrustATrader Team
it put me in touch with a great…
it put me in touch with a great electrician so easily
29 January 2026
Reply from TrustATrader
Hi there,
We’re really glad to hear that! It’s great to know the site made it easy for you to connect with a great electrician and get things sorted quickly.
Warm regards,
The TrustATrader Team
Very good thank you job was done well…
Very good thank you job was done well with no hassle .. very happy with results
29 January 2026
Reply from TrustATrader
Hello there,
That’s lovely to hear — thank you for your feedback! We’re pleased everything was handled smoothly, without any hassle, and that you’re so happy with the end result.
Best wishes,
The TrustATrader Team
The trader was excellent.
The plumber contacted via TrustATrader proved utterly reliable, prompt and completed an excellent job efficiently and at a fair price.
26 January 2026
Reply from TrustATrader
Hi Derek,
Thanks for taking the time to share this! It’s great to hear the plumber you found through TrustATrader was reliable, prompt and delivered such high-quality work at a fair price. Exactly the kind of outcome we love to see.
With thanks,
The TrustATrader Team
A quick easy solution to finding reliable help
Boiler stopped working.
Found an excellent local plumber who did a great job
28 January 2026
Reply from TrustATrader
Hi Robin,
We’re really glad TrustATrader could help at just the right moment. Finding a reliable local plumber quickly when a boiler stops working makes all the difference, so it’s great to hear everything worked out so well for you.
All the best,
The TrustATrader Team
Reply from TrustATrader
Hi Geoff,
Thanks for your feedback! We’re really pleased to hear the service was prompt and that you found a great tradesperson.
Warm regards,
The TrustATrader Team
Thank you for putting me in touch with…
Thank you for putting me in touch with a marvelous plumber. James was a lovely man, efficient and very knowledgeable. Have used him for two jobs.
3 February 2026
Reply from TrustATrader
Hello Alison,
That’s wonderful to hear — thank you for sharing! It’s great to know James made such a positive impression and that you’ve already trusted him with more than one job. Lovely feedback to receive.
Best wishes,
The TrustATrader Team
JJ Plumbing and Heating (Chesterfield)
Jonathan Bates, gas/heating engineer extraordinaire, deserves way above 5 stars for this review.
Today Jonathan arrived at the crack of dawn to fit a new Baxi boiler and put right the wrongs of a previously badly-installed boiler by someone else years ago. This involved repositioning the flue, involving a roofer (thanks Mark Youd) and scaffolding, and all the intricate work involved in fitting a new boiler etc. He spent 12 hours here today in order to leave me with hot water and heating, and will return tomorrow to complete the job. Over and beyond my expectations.
Jonathan’s professionalism and work ethic are second to none, as are his attention to detail and constant reassurances that everything will be sorted. Can’t rate this man highly enough. He’s been working in freezing temperatures in my loft all day and has remained upbeat and cheerful the entire time. He’s brilliant.
Rest assured that if he does work for you, you won’t be disappointed. Thanks Jonathan.
5 February 2026
Unprompted review
Reply from TrustATrader
Hello Sue,
Thank you so much for taking the time to share such a detailed and thoughtful review. It’s fantastic to hear how Jonathan went above and beyond to get everything right for you, especially after dealing with previous issues. His professionalism, work ethic and commitment really shine through in your feedback, and it’s great to know you felt so well looked after throughout the process.
Wishing you many cosy days ahead with your new boiler!
With thanks,
The TrustATrader Team
I got a great painter and decorator…
I got a great painter and decorator from your website. His ratings were justified by his fine work.
2 February 2026
Reply from TrustATrader
Hello Steve,
That’s great to hear — thank you for sharing! It’s always reassuring when a trader’s ratings are backed up by the quality of their work, and we’re really pleased the painter and decorator lived up to expectations.
All the best,
The TrustATrader Team
Highly recommended
From start to finish CGM have been fantastic, great communication and the work is to a very high standard. Highly recommended
25 January 2026
Reply from TrustATrader
Hello Claire,
That’s brilliant to hear — thank you for the recommendation! We’re really pleased CGM delivered such a high standard of work and kept you well informed throughout the process. It’s great to know you had such a positive experience.
All the best,
The TrustATrader Team
Good to check reviews before selecting…
Good to check reviews before selecting contractors
22 January 2026
Reply from TrustATrader
Hi,
Thank you for your review! It's good to know you find our trader reviews helpful before making your choice.
- The TrustATrader Team
Restored my faith in good trades people.
I used TrustATrader after being badly let down by a trade just before Christmas. Dumped by SMS on the Saturday a week before work was due to start. I chose a decorator from the list . Read the reviews and made contact. Everything worked like clockwork. The job is finished and done to a high standard. Would willing use trust a trader again.
15 January 2026
Reply from TrustATrader
Hi Angela,
Thank you for your review. It's great to hear TrustATrader was able to restore your faith in good tradespeople. We're always here to get the job done properly!
- The TrustATrader Team
I found a plumbing company on…
I found a plumbing company on TrustATrader who done some remedial work at my property who were excellent and done the work at a reasonable price. Not going through a site like TrustATrader has cost me in the past with trades so this will be my go to site when I need to find a reputable tradesman.
27 January 2026
Reply from TrustATrader
Hi Tony,
Thank you for taking the time to leave a review. We’re pleased to hear you received top service from the plumbing company and that TrustATrader is now your go-to site!
— The TrustATrader Team
Great service and very good workmanship
19 January 2026
Reply from TrustATrader
Hi Paul,
Thank you for your review. We’re pleased to hear you received great service and were happy with the standard of workmanship.
— The TrustATrader Team
Great service
26 January 2026
Reply from TrustATrader
Hi David,
Thank you for your review. We’re pleased to hear you received great service.
— The TrustATrader Team
Handled hurdles seamlessly
Handled hurdles seamlessly. Showed up on time and performed excellently. Despite a few snags, everything was managed with outstanding professionalism. I'm thrilled with the outcome.
26 January 2026
Unprompted review
Reply from TrustATrader
Hi Jared,
Thank you for your review. We’re really pleased to hear the work was completed to a high standard and that any hurdles along the way were handled professionally. Turning up on time and managing challenges smoothly makes all the difference, so it’s great to know you’re happy with the final result.
— The TrustATrader Team
TrustATrader is the only place to go if…
TrustATrader is the only place to go if you need a trade you've never used before. You can search for the trade you need then take your time reading reviews and making your choice. It really gives you peace of mind that you're not going to get bad service.
23 January 2026
Reply from TrustATrader
Hi Scott,
Thank you for your review. We’re really pleased to hear TrustATrader gives you confidence when choosing a tradesperson you haven’t used before. Being able to read reviews and make an informed decision is key to avoiding poor service, so it’s great to know the site provides that peace of mind.
— The TrustATrader Team
Waste of time
Contacted 3 companies from the Website and no response from any of them! very disappointing after all the hype of how effe4ctive in finding tradesmen is on the site.
16 January 2026
Unprompted review
Reply from TrustATrader
Hello Denise,
We’re sorry to hear about your experience, as we continually monitor our tradespeople. Our expectation is that they respond to enquiries promptly wherever possible; however, in this instance, it appears they were unable to do so.
If you would like further names and contact details, please reach out to us at complaints@trustatrader.com
Thank you for your review, your feedback is important in helping us maintain our high standards and inform our decision-making going forward.
Kind regards
- The TrustATrader team
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