An Absolute Samples of an EX-Bankrupt Company they class every Training strap as there rights - What ever other Brand/Make you sell on any Market place platforms. Their hinchman Redpoints.com will g... See more
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Horrible. I bought a TRX suspension system for use at home. It arrived on time and as expected. Here's the kicker...they offer a 90 Day FREE trial of their app. I never even set mine up or used it. Ju... See more
Ordered through Argos, nothing arrived after 14 days. Got in touch with TRXtraining customer service who were absolutely shocking. Claimed they didn't know anything about the order and then stopped re... See more
be warned! the only weights this company offers is waiting for your order. My incomplete order took 9--yes nine--emails to their customer service line, each of which resulted in a warm "thank yo... See more
Company details
Information provided by various external sources
Born in the Navy SEALs, Suspension Training bodyweight exercise develops strength, balance, flexibility and core stability simultaneously. It requires the use of the TRX Suspension Trainer, a highly portable performance training tool that leverages gravity and the user’s body weight to complete hundreds of exercises.
Contact info
1660 Pacific, 94109, San Francisco, United States
- 1-415-655-4740
- www.trxtraining.com
1.4
Bad
48 reviews
Hasn’t replied to negative reviews
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I understand that due to current events…
I understand that due to current events there will be a delay in customer service responses. However, I submitted a customer service request a month ago and no one has been in touch with me about initiating a return. It appears they are only accepting inquires via email. I would recommend having an automated mechanism for initiating a return if customer service is unable to attend to those customers for this long. I'm not sure how else to reach them.
1 June 2020
Unprompted review
15 days trying to find customer service
I made an order and somehow the shipment was returned to TRX thru UPS. I have been sending emails, have tried to find any possible way to communicate so I can get the goods I purchased. Seems weird to me, in today’s market and with all the available tools out there a company with such high prestige can not invest in Proper Customer Service.
26 May 2020
Unprompted review
Very expensive but worth the price!
Very expensive but worth the price!! The quality is amazing and the possibilities endless!
2 May 2020
Unprompted review
Great customer service
Had an issue with the high demand meaning the kettlebells were sold out. Not to worry, received excellent customer service from Alek (UK store) who took care of everything. Very pleased and would highly recommend.
6 April 2020
Unprompted review
I ordered a TRX sweat on the 25th March…
I ordered a TRX sweat on the 25th March from the uk branch, I then waited 6 days and had heard nothing. So I simply enquired where it might be, or on its way. Only to now be told they have sold out. Selling out (these things happen) but if I had not contacted them, I doubt they would have contacted myself. There was the lame excuse of a technical issue and this being the reason for them still advertising even though demand was clearly greater than their supply. At this point in the current climate you will be pushed to get this product from anywhere, it is just disappointing that the main supplier, cant get their act together.
1 April 2020
Unprompted review
Love it!
Love it!! So easy to have at home without it taking up any space. Very easy to get the heart pumping and the blood flowing!
4 July 2019
Unprompted review
TRX rules!!!!
After hours spend in front of computer a normal person simply go crazy without physical trainings. TRX is so effective. It calms my mind and helps my body to stay fit. Recommend to all boys and girlz as well.
18 October 2017
Unprompted review
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