TT Liquor Reviews 2

TrustScore 3 out of 5

2.9

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2.9

Average

TrustScore 3 out of 5

2 reviews

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Rated 1 out of 5 stars

A cocktail for disaster

I was gifted two cocktail masterclass vouchers by my wife, before lock down. I called today to see what my options were. None apparently. An abrupt and cold ‘no’ from the general manager. Despite my wife speaking to them after lockdown and being reassured there was ‘no issue with time in the circumstances’. A bit mercenary and heartless in the circumstances. Another shining example of commercial profiteering over personal service. Be careful. Cheers.

9 December 2023
Unprompted review
Rated 1 out of 5 stars

Terrible customer service

bought my husband two vouchers for the cocktail class, just before the Covid lockdown. I rang and spoke to a member of staff who told me not to worry about the date, they would still honour the voucher. I relaxed about the rush to use the vouchers after that, especially as I had two knee replacement operations, which take a long time to recover from. My husband rang today to book our master class and was told in no uncertain terms that the vouchers were out of date and therefore not valid. Such a shame as we had intended to book extra places for our friends and family to enjoy the class with us.

9 December 2023
Unprompted review

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