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Rated 2 out of 5 stars

The product is fine but doesn't give that much benefit giving the expense. The Bigger issue is I canceled the service within the year in 2023 and just found out they charged me in 2024 and last month... See more

Rated 5 out of 5 stars

I had a great experience with customer experience. Not so much the tool. Many recommendations regarding tags and titles didn't move the needle for me. Adversely, I found better results by using other... See more

Rated 2 out of 5 stars

I am not sure TubeBuddy is any benefit to my YouTube channel. That is the problem. ZERO customer support when you need them, broken website poorly optimized. I have been a member for over a year, and... See more

Rated 5 out of 5 stars

I started using TubeBuddy early on in my channel growth and am so glad I did. It has been super helpful for me to understand my audience and where I should focus my content. Click Magnet combined with... See more

Company details

  1. Software company

Written by the company

TubeBuddy’s channel management browser plugin helps content creators, brands, and networks save time and grow their brands directly from within YouTube.


Contact info

3.3

Average

TrustScore 3.5 out of 5

23 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Buyer Beware once they have your credit card information they'll charge you forever.

The product is fine but doesn't give that much benefit giving the expense. The Bigger issue is I canceled the service within the year in 2023 and just found out they charged me in 2024 and last month 2025. They don't send you an invoice, so you'll never see the annual bill if you miss it on your credit card. It's very sleazy how they force you into a subscription and continue to charge when it's cancelled. There's no one to speack to or number to call so I'm in dispute for the charges with my credit card company. Very sleazy, sneaky business practices. Buyer Beware once they have your credit card information they'll charge you forever.

20 October 2025
Unprompted review
Rated 5 out of 5 stars

The customer service is A1

I had a great experience with customer experience. Not so much the tool. Many recommendations regarding tags and titles didn't move the needle for me. Adversely, I found better results by using other tools for tags, thumbnail review, and titles. When I canceled the service, it was one of the smoothest processes ever. A quick response. A fast refund. And good follow up. I wish the worked better, but it could be it wasn't good for my niche.

13 September 2025
Unprompted review
Rated 5 out of 5 stars

TubeBuddy has the tools!

TubeBuddy has helped me look at my channel and YouTube growth in a totally different way. They have given me tools that fill me with the confidence needed to grow my channel!

20 March 2025
Unprompted review
Rated 5 out of 5 stars

I’ve been using TubeBuddy for months…

I’ve been using TubeBuddy for months now, and it has completely transformed how I manage and grow my YouTube channel. From advanced keyword research and SEO optimization to A/B testing thumbnails and tracking competitor performance, TubeBuddy provides everything a creator needs to succeed.

The browser extension is intuitive, feature-rich, and seamlessly integrates with YouTube’s backend. I especially love the Tag Explorer, SEO Studio, and Best Time to Publish features—they've helped me optimize videos for visibility and engagement.

Beyond the tools, their customer support is responsive and helpful, and the regular content they put out for creators is genuinely insightful.

Whether you're just starting out or managing a large channel, TubeBuddy is a total game-changer. Highly recommended!

1 August 2025
Unprompted review
Rated 2 out of 5 stars

I am not sure TubeBuddy is any benefit…

I am not sure TubeBuddy is any benefit to my YouTube channel. That is the problem. ZERO customer support when you need them, broken website poorly optimized. I have been a member for over a year, and while my channel has grown, I struggle to see where tubebuddy was the reason.
I purchased the Pro license Over two years ago and cannot see any tangible benefit. I downgraded today and I expect the results will be better with another tool.

18 July 2024
Unprompted review
Rated 5 out of 5 stars

I started using TubeBuddy early on in…

I started using TubeBuddy early on in my channel growth and am so glad I did. It has been super helpful for me to understand my audience and where I should focus my content. Click Magnet combined with their A/B testing feature is $$$. Love TubeBuddy!

31 July 2024
Unprompted review
Rated 1 out of 5 stars

Faulty product and poor customer service

I subscribed to TubeBuddy, hoping to improve the performance of my posted YouTube videos. I used the keyword tool several times with no observable benefit. The extension does not work on Firefox, which is my favorite browser. I contacted customer service about the problem and was told "Use another browser". A one-star rating is higher than they deserve.

4 December 2023
Unprompted review
Rated 3 out of 5 stars

A bit slow support but I got the refund.

[Edited Comment]I wanted to cancel my membership and sent a request but it took a while till I got a response. A few days and when I read the negative comments about this company I worried. But finally they sent my money back.

27 September 2023
Unprompted review
Rated 1 out of 5 stars

Must pay for the slightest service

When I first installed the extension, they'd let you do some keyword exploring before asking you to pay for a subscription. Now you can't even do that, can't do anything with this useless extension unless you pay. VidIQ FTW!

3 September 2023
Unprompted review
TubeBuddy logo

Reply from TubeBuddy

Thank you so much for sharing your feedback with us! We're really sorry to hear that your experience hasn't quite hit the mark yet. We totally get where you're coming from and want to make sure you know that our free version is packed with some awesome features, including keyword exploration! Yes, it's true there are some limits, but that's just so we can keep the lights on and continue offering cool tools to help you grow your channel.

We're all about making sure you have access to nifty features without breaking the bank. Our aim is to strike the perfect balance between providing valuable tools for free and offering even more fabulous features in our paid plans. Curious about what you can do for free vs. what a little investment could unlock? Dive into the details on our pricing page here: https://www.tubebuddy.com/pricing . We think you'll be pleasantly surprised by all the goodies you can get at no cost, plus how much further you can soar with our premium options.

We're here for you, cheering you on and ready to support your YouTube journey every step of the way. Got more thoughts or need specific advice? Please reach out! We love hearing from you and are eager to help you make your channel a smashing success. Thanks for giving us a try, and we're excited to see how we can wow you moving forward!

Rated 1 out of 5 stars

I would rate TubeBuddy half a star

I would rate TubeBuddy half a star. BAD CUSTOMER SERVICE as they do not reply to your concern on both email, fb messenger and twitter. I suggest for every business should have a contact number for better customers service.
Also my issue with cancellation of subscription within 24 hours after subscription, REFUND was not fulfilled not until today. Cancelled my subscription on Nov 17, it is now Nov 28 and I have not heard a thing from TubeBuddy. And on Monday I will report a fraudulent transaction to my bank for them charging me with 180+ when their ad says 14.99/month, yet they took out the full amount from my bank and have not refunded me at all.
Definitely a FRAUDULENT TRANSACTION so watch out!

28 November 2021
Unprompted review
Rated 1 out of 5 stars

TUBEBUDDY SCAM ALERT : NOT a certified YouTube partner

Before signing up for a subscription, I reached out on Twitter multiple times, maybe even instagram, to ask a simple question. They completely ignored me and my question, all the while, engaging with others. One of my posts read something like, "I'm literally ready to hand y'all my money and ya'll can't answer a simple question?" -- Still nothing. Recently noticed they have the "YouTube Certified" logo on their website, once I clicked on it, the message read "Page Not Found."

Surely, this must be an error, right? So, I searched the official "YouTube Creator Services Directory" and they are NOT listed. This means they are NOT a certified partner, as they claim. Check for yourself by visiting their main page on their website, selecting "YouTube Certified" at the top and follow the link. You can also go to YouTube Creative Services Directory and search for TubeBuddy.

TubeBuddy is misleading the masses! We all know being YouTube Certified gives you clout, means you're solid, builds trust. Keep looking, because TubeBuddy ain't it.

20 May 2021
Unprompted review
Rated 2 out of 5 stars

It slowed down my computer drastically…

It slowed down my computer drastically while using it, I had to get rid of it. You need to have a super fast processor to be able to use it. Then it was pretty impossible to cancel, nor to get a refund as it was advertised on the sign-up page. Good concept, but does not work very well.

5 April 2021
Unprompted review

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