TunnelBear Reviews 

126
•
TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

It was nice, I used it maybe few times a year when some site blocked my IP for stupid reasons (mainly in US). I could pretend I was in US. But no longer possible with the free version. Would be okay f... See more

Rated 1 out of 5 stars

Used to be good but last couple of months or so have been awful. System tray icon will show connected but you are not. On main screen again part of it showing connected but 'Error' displayed. Constant... See more

Rated 2 out of 5 stars

it USED to be great. the main appealing thing for me was the many countries to choose from, although understandably there was a 2GB limit. however after installing the new update, the first thing i wa... See more

Rated 5 out of 5 stars

The basic free product does exactly what it says on the tin. The sign up process is both easy and ADORABLE, and you are up and running instantly. I'm sure it lacks bells and whistles available from... See more

1.9

Poor

TrustScore 2 out of 5

126 reviews

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1.9

All reviews

(126)

27 reviews in the last 12 months

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Rated 2 out of 5 stars

Bad customer service!

Bad customer service!
There's been a bug for quite some time, I've brought it to their attention numerous times but I keep getting the same generic reply that they know and are working on it... This bug has existed for years now. I do not recommend this app at all.

1 September 2025
Unprompted review
Rated 1 out of 5 stars

If I could give them zero stars I would…

If I could give them zero stars I would but there's no option for that.

Customer service is non-existent.

Their software is buggy and when it stops working it not only doesn't connect to the VPN, but it locks you out of your "normal" connection.

Don't give these people your money they don't deserve it.

12 September 2025
Unprompted review
Rated 5 out of 5 stars

Does the job

The basic free product does exactly what it says on the tin. The sign up process is both easy and ADORABLE, and you are up and running instantly.

I'm sure it lacks bells and whistles available from other products, but if you just need a basic 'pretend I'm still at home when I'm on holiday' product, 100% recommend. If I needed additional data volume I would not hesitate to upgrade to the paid version, but on this occasion haven't needed to.

7 November 2024
Unprompted review
Rated 4 out of 5 stars

free 2000 MB per month

It works well for Netflix, if it cuts off which has happened a few times, sometimes connecting to another country and then re connecting to the desired country works. decent about of MB per month.

12 August 2024
Unprompted review
Rated 1 out of 5 stars

Tunnelbaer VPN

Six months ago I subscribed to Tunnelbaer. At first I was satisfied, but that quickly changed. For months I have had to be constantly on the alert to ensure that Tunnelbaer VPN is actually connected. When the program says it is connected, after some time it looses connection. Sometimes the connection is already lost after a few minutes. No warning will be given that there is no longer a connection to the VPN. Another common problem is that it is not possible to activate the connection to the Tunnelbaer VPN if the connection is lost. The only thing that can help than is to log out and log in again. Sometimes I have to do that several times. All in all, Tunnelbær VPN does not increase security on the internet due to its poor functioning. It may actually create an incorrect sense of security. I shall therefore not continue my subscription unless the functioning of Tunnelbær improves drastically. If you trying te cirvumvent any form of statecontrol over internet I would surely not choose for Tunnelbaer.

25 June 2024
Unprompted review

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