TURGAME Reviews 

4,848
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 250 reviews, reviewers had a great experience with this company. Many customers consistently find the service reliable, often receiving their digital codes quickly and without issues. People frequently highlight the speed of delivery, with many codes arriving within minutes, and appreciate that the products generally work perfectly. This efficiency and trustworthiness lead many consumers to make repeated purchases, finding the overall experience smooth and satisfactory. However, some customers also noted that processing times could be slow, with orders occasionally taking several hours or even longer to finalize. A few other people also felt that customer support was unresponsive, with tickets often going unanswered or being closed without resolution. Additionally, some reviewers experienced issues with product codes not working or being previously used, and others faced unexpected identity verification requests after purchase.

What people talk about most

Product

Consumers find product experiences to be ambiguous, with many reporting that products work perfectly fine,... See more

Order

Customers consistently note ambiguous experiences with order processing, with many reporting significant... See more

Response time

People report negative experiences with response times, frequently mentioning slow processing times and a... See more

Payment

Reviewers mention ambiguous feedback about payment, with some customers reporting that payments were quick... See more

Service

Customers had ambiguous experiences with service, with many expressing significant dissatisfaction due to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I purchased a PlayStation gift card from them. The processing time was a bit slow, which is why I'm deducting one star. However, the card worked perfectly, and I was able to redeem it without any issu... See more

Rated 4 out of 5 stars

Great service. When ordered 1st time, they delivered key within 3-4 mins. On my 2nd order, they took 1.5 hours, which got me a little panicked. They should mention about delays occurence.... See more

Rated 4 out of 5 stars

Overall everything worked! I could redeem code on my Turkish PSN account without issues. One improvement I’d suggest is that when making a purchase, I was asked to verify my phone number, and it said... See more


Company details

  1. Gaming services

Written by the company

Online game, e-pin, netflix, steam, itunes, google play, razer,, music packs, training codes and many more products to buy the right address TURGAME.com


Contact info

3.9

Great

TrustScore 4 out of 5

5k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.9

All reviews

(4,848)

281 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Order speed

Order speed, i received the code 5 hours later, that's not fast delivery like you mention.

14 May 2026
Unprompted review
Rated 1 out of 5 stars

Ordered a total of 5 times the keys take days to arrive

Ordered a total of 5 times. Every time it takes from 12 to 72 hours to deliver the key. Once bought a key that didn't work which was confirmed by the playstation support to be redeemed way before i bought it. They refused to refund even though i had proof. Luckily i bought with a creditcard and was able to chargeback. They take your money in no time but the actual key delivery takes days. No response in tickets or whatsapp so if you buy a key with them it's a hit or miss if you're even going to receive it. Also there used to be a ridicoulus practice by them that required you to send them your documents as "verification" but only after you already paid so it felt more like an extortion having to send you government documents just for them to give you your key that you alreaady paid for.

12 May 2026
Unprompted review
Rated 1 out of 5 stars

Turgame is a SCAM

Turgame is a SCAM! They took my money and didn't deliver my gift card. I have been chasing with the support team but I got no response. Then after a couple of weeks, my order is deleted completely and I get an email saying that my gift card order was complete with 0 credit! THIS IS A SCAM! AVOID!!

5 May 2026
Unprompted review
Rated 1 out of 5 stars

SCAMMERS

Buy from this store. Never received my codes. Nobody answer. Created a ticket and still no replies.

I got scammed by them.

DON’T BUY IF YOU DON’T WANNA LOSE YOUR MONEY.

1 May 2026
Unprompted review
Rated 1 out of 5 stars

I paid for an Apple iTunes Gift Card…

I paid for an Apple iTunes Gift Card 2000 TL, order #2345061, but I have not received the digital code.

The company sent me an email saying that the order was successfully processed and that the code had been delivered in a separate email, but no such email arrived. I checked my inbox, spam, trash, promotions, and all mail folders — there is no code.

I also contacted customer support. They replied that the product was “being supplied” and then closed the ticket, even though the issue was not resolved. Now I cannot reopen the ticket.

At this point, I paid 39.57 EUR for a digital product that I have not received. I am requesting either immediate delivery of the code or a full refund.

Very disappointing experience. I would not recommend this service unless they resolve delivery issues properly and stop closing support tickets before the customer actually receives the product.

27 April 2026
Unprompted review
Rated 1 out of 5 stars

dissatisfied

The process for purchasing a digital key was far too long. A very bad experience. I do not recommend it.

24 April 2026
Unprompted review
Rated 1 out of 5 stars

THIS IS A SCAM SITE

THIS IS A SCAM SITE. PLEASE DON’T MAKE ANY PURCHASE.

all their reviews on this site are bought up. their customer services never reply. they will just take your money and never deliver you the codes.

21 April 2026
Unprompted review
Rated 1 out of 5 stars

I always bought COD points on this…

I always bought COD points from this Modern Warfare website, and I recently made two purchases. They didn't refund my money and they didn't give me the codes. I contacted support, but it's been weeks since I received a response. "They kept my money.".

8 April 2026
Unprompted review
Rated 2 out of 5 stars

Incompetent

Order nubmer 2331125
After two hours of waiting for the code to arrive in my email, I realized something was wrong. I started reading reviews here and realized I'd lost my money.
I guess there's no point in waiting for the code; no one will refund your money.
Don't use this site, and don't trust Google reviews; they're all lies.
I don't understand how their account hasn't been blocked yet and they're still working.

UPD. After 8 hours and 17 minutes of "instant delivery," I finally received my PSN top-up code. If you don't want to waste your nerves and need the code right away, like me, I don't recommend dealing with this company.

12 April 2026
Unprompted review
Rated 1 out of 5 stars

Scammed

I had a very disappointing experience with this company.

I purchased 4 Gift Cards worth 500 TL each. A few hours later, I received a notification with the codes, but none of them worked. Even worse, the codes provided didn’t have a valid format (for example: "order2011###" was one of them), which immediately raised concerns.

I have been buying from this company for years without any issues, but the first time I made a larger purchase, this happened, which is extremely concerning.

I contacted customer support, but my ticket was closed without any response or resolution. I had to reopen it myself, which is extremely frustrating and unprofessional, but no response until now.

At this point, I feel completely misled and unsupported as a customer. I strongly recommend looking for alternatives — I have already started doing the same.

9 April 2026
Unprompted review
Rated 1 out of 5 stars

I had a very bad experience with…

I had a very bad experience with Turgame.

I requested a refund BEFORE the code was delivered, but they still sent it.

I did NOT use the code, and my ticket is still open with no response for days.

Customer support is ignoring me completely.

I just want my refund to my Binance account.

Be careful when dealing with this website.

4 April 2026
Unprompted review

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