TURGAME Reviews 

4,849
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 250 reviews, reviewers had a great experience with this company. Many customers consistently find the service reliable, often receiving their digital codes quickly and without issues. People frequently highlight the speed of delivery, with many codes arriving within minutes, and appreciate that the products generally work perfectly. This efficiency and trustworthiness lead many consumers to make repeated purchases, finding the overall experience smooth and satisfactory. However, some customers also noted that processing times could be slow, with orders occasionally taking several hours or even longer to finalize. A few other people also felt that customer support was unresponsive, with tickets often going unanswered or being closed without resolution. Additionally, some reviewers experienced issues with product codes not working or being previously used, and others faced unexpected identity verification requests after purchase.

What people talk about most

Product

Consumers find product experiences to be ambiguous, with many reporting that products work perfectly fine,... See more

Order

Customers consistently note ambiguous experiences with order processing, with many reporting significant... See more

Response time

People report negative experiences with response times, frequently mentioning slow processing times and a... See more

Payment

Reviewers mention ambiguous feedback about payment, with some customers reporting that payments were quick... See more

Service

Customers had ambiguous experiences with service, with many expressing significant dissatisfaction due to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I purchased a PlayStation gift card from them. The processing time was a bit slow, which is why I'm deducting one star. However, the card worked perfectly, and I was able to redeem it without any issu... See more

Rated 4 out of 5 stars

Great service. When ordered 1st time, they delivered key within 3-4 mins. On my 2nd order, they took 1.5 hours, which got me a little panicked. They should mention about delays occurence.... See more

Rated 4 out of 5 stars

Overall everything worked! I could redeem code on my Turkish PSN account without issues. One improvement I’d suggest is that when making a purchase, I was asked to verify my phone number, and it said... See more


Company details

  1. Gaming services

Written by the company

Online game, e-pin, netflix, steam, itunes, google play, razer,, music packs, training codes and many more products to buy the right address TURGAME.com


Contact info

4.0

Great

TrustScore 4 out of 5

5k reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.0

All reviews

(4,849)

283 reviews in the last 12 months

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Rated 1 out of 5 stars

Order #2231750

Order #2231750 — Used Activation Code

Hello,

I purchased an activation code under Order #2231750 on Turgame.com.
When redeeming the code, I received the error: “This code has already been used.”

This means a used code was sold to me.

Total paid: 5,144.29 TRY
Payment method: Card (IYZI)

Please either refund the full amount or send a new valid code as soon as possible.

If this issue is not resolved within 24 hours, I will proceed with a chargeback and file complaints with consumer protection services.

Best regards,
Alexander Drugakov

23 December 2025
Unprompted review
Rated 5 out of 5 stars

Works great

Works great. It takes about 5 minute to receive the code by email. Thanks!

23 December 2025
Unprompted review
Rated 1 out of 5 stars

Asking for my ID to verify my identity

3 days ago, i made an order (#2232172) for an app store gift card. The payment appeared as "Processing" for 1 day, after which i received an email asking to verify my identity in order to finalize the order. The order status is now "Authentication". They want me to use some 3rd party website to verify my identity and i have to upload a photo of myself and my id. That's supper in violation of privacy and i don't trust my information with these people. I just wanted to get a gift card. I have emailed them, opened a support ticket and also wrote on their whatsapp asking to cancel my order and to issue a refund. After 24 hours there has been zero response on every channel of communication. There are so many red flags, this smells like a scam.

20 December 2025
Unprompted review
Rated 1 out of 5 stars

Don't buy here!!! You cannot get a refund :-(

I have bought MS Office 365 Family thinking that I would be able to activate it within EU region. This is false advertisement on their website. Never trust this company!

However, this can only be activated in Turkey. I have requested for my order cancellation and refund, however, they refused to refund and I was advised to use VPN instead.

I have made several follow ups everyday but I have never received any response from their customer support. I have created a ticket on their website but I have only received an answer once advising me to use a VPN instead and the ticket was closed automatically. I have replied to the same ticket but "it fell on deaf ears" as I have not received any response nor heard anything from them until now.

This company is only quick on replying if you have NOT placed your order yet but their after sales is TERRIBLE!!!

17 December 2025
Unprompted review
Rated 1 out of 5 stars

Scammers

Scammers, they took my money, but I didn't receive the goods. Support closed the case without explanation.

17 December 2025
Unprompted review
Rated 1 out of 5 stars

Bought Office 365 and I am based in the…

Bought Office 365 and I am based in the UK. Only after purchasing did the website say that I had to be based in the UK in order for the activation code to work. I therefore didn’t click on the link that revealed the code because it said ‘if you click on the link the code will be revealed’.

Turgame were not interested and refused a refund.
Disgusting that this is not in the product listing.

12 December 2025
Unprompted review
Rated 5 out of 5 stars

Fast, reliable, responsive

Fast, reliable and responsive
I have bought Apple iTunes codes with them a few times already, and they are usually the best value you can get (1:1 with Turkish Lira) and the commissions are not high either. The processing time is normally within a few minutes, even on the weekends.
The convenience of entering the code by just clicking on it if your'e purchasing from the same phone you have your account in is awesome and saves a lot of time.

11 December 2025
Unprompted review
Rated 1 out of 5 stars

SCAM!! Misleading marketing - WARNING

SCAM!!! DO NOT BUY FROM THIS COMPANY UNLESS YOU LIVE IN TURKEY. The product key for the MS 365 supplied is useless in Europe. I was told I need to 'upload using a Turksish IP address'!! I have contacted my credit card company. Totally worthless.

4 December 2025
Unprompted review
Rated 4 out of 5 stars

It is legit

It is legit , taxes are the lowest that I've seen while buying psn cards from Turkey , my only complain it that I got the my PSN card after 6 hours , they rapidly attend my ticket , but I would've have liked to get it instantly.

1 December 2025
Unprompted review

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