As a shop dedicated to scratch they are awesome but for shipping in Greece I paid 30€ on the site for delivery and when the package arrived courier asked me for another 30€,all these money just for a... See more
Company replied
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I did not know it would be so expensive and take so long from product to reach Belgium. It would be nice if the website mentions the extra costs or accurate time of delivery.also track and trace not... See more
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Excellent service and outstanding staff. An issue came up, and they immediately went above and beyond to help, without a second thought. I’ve been a customer for many years and have purchased almost e... See more
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After a week of my package tracking saying it got 'delivered', today it actually arrived at my parcel locker. I don't know why it took a week after it said it got delivered to actually arrive. I'm gla... See more
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Company details
- #11 of 13 best companies in DJ Supply Shop
Written by the company
The one stop scratch shop catering for all your scratching needs. Fast, insured delivery for the best in vinyl, hardware, accessories, clothing and much more!
Contact info
the Z, Kemp House, 152-160 City Road, London, EC1V 2NX, London, United Kingdom
- 02076254293
- scratch@turntabletrainingwax.com
- www.turntabletrainingwax.com
4.6
Excellent
104 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Reply from Turntable Training Wax
Appreciated!
Absalute quality company been using…
Absalute quality company been using them ever since I started scratching allways have plenty of choice and have vast knowledge... will be using them for many years to come.
13 January 2025
Reply from Turntable Training Wax
Thank you Matt! Your review means a lot to us!
My order arrived bang on time and…
My order arrived bang on time and packaged really well so arrived in tip top condition. No complaints at all.
6 January 2025
Reply from Turntable Training Wax
Hi David, thank you so much for your comments!
Reply from Turntable Training Wax
Thanks Mark. Your kind words are appreciated!
I absolutely love the platter I…
I absolutely love the platter I purchased for my stx. The best things was it arrived a few days early than expected. And thank you for the cool stickers.
20 October 2024
Reply from Turntable Training Wax
Hi Josh! Thank you so much for your kind works and taking time out giving us a review! Appreciated!
It's ok
It's ok, but warped vinyls are not considered an "issue" anymore (at least up to some degree) and shipping costs raised as hell since 2021 (not worth to purchase a single vinyl now with 22 GBP abroad, and I'm not counting customs). I've purchased three 7"vinyls: two arrived good, one with some warping (not much, fortunately). It seems that shops don't check vinyls anymore (the warped one was sealed)
However, due to the "warped is not an issue" directive seems to be now spread to several shops, inside of this, this is a good option. Good variety on stock
7 October 2024
Reply from Turntable Training Wax
Hi there. Many thanks for your review. The only cost that hasn't gone up since the early 90's, is the price of scratch vinyl. These have always maintained a value be it import or export. Import tax and customs is something we have no control over.
As for warped vinyl, it is very rare. There is a factory acceptance of +/- 2mm, so anything within that difference is acceptable. Vinyl 'warping' is easily fixed, hence the reason why there probably is an unofficial directive. (3rd bullet point - https://www.turntabletrainingwax.com/terms-conditions )
Moving forward, it could be an idea to source products internally from your own country to avoid any shipping/tax costs.
Kindest regards,
Stick ‘Em
Turntable Training Wax provided excellent service and fast delivery! The STICKER MEGA BOMB PACK is filled with dope, high-quality stickers that are perfect for customizing. I’m super impressed with the variety and style. Highly recommend for any sticker or vinyl fan!
21 September 2024
Reply from Turntable Training Wax
Hey Dave! Thanks so much for your kind words and great to know your down with the sticker packs!
Great customer experience
Really helpful on the phone, even updating stock levels live whilst on the call as the item I was after showed out of stock on the web site but they did actually have stock.
Ordered late in the afternoon and still received it next day.
Product was a brand new unopened item as described, unlike a previous site I'd purchased from and had to return.
Would recommend these guys 100%.
10 September 2024
Reply from Turntable Training Wax
Hey Loftie! Many thanks for your kind words, appreciation and support!
Hands down top notch ultra premium…
Hands down top notch ultra premium champion sound boiiiii
10 September 2024
Reply from Turntable Training Wax
Hi Mark! Appreciate your shout out!
Amazing customer service
Amazing customer service . Communication was so on point
Thank you so much
5 September 2024
Reply from Turntable Training Wax
Hi Eric! Thanks so much for your patience and support! It means the world to us.
Excellent customer service
Excellent customer service. That’s kind of a rarity now days, especially in the dj world. Ordered a couple of FAD-R62’s for my Rane and they shipped quickly but were defective. Reached out to them to let them know about the issues I was having and they got back to me pronto. They got ahold of Solid Cutz (the creators of the FAD-R62 faders), and from there, Solid Cutz told me to send them pic’s and videos so they could try and see what the issues were that I was having and they couldn’t diagnose the problems from what I sent.. They were quick to ship out replacements in a timely manner.
7 June 2024
Reply from Turntable Training Wax
Hi Marshall, thank you so much! We believe communication is key, regardless of the end result - as long as we all know what the situation is at any one moment in time! Thanks for your patience, support and understanding. Great to know you are all sorted.
One wax to rule us all!
Here I find exactly the wax I need. Top quality, excellent service and a good website. I always come back here.
16 August 2024
Reply from Turntable Training Wax
Thanks so much Klunkstein - your support is deeply appreciated!
Incredible service
Incredible service. Super swift dispatch meant that I got it the next day even though I'd ordered it after the stated cut-off time!
1 August 2024
Reply from Turntable Training Wax
Hi Pete! Thanks for the kind works and your support! Deeply appreciated.
Reply from Turntable Training Wax
Thanks Ian! Appreciated!
Reply from Turntable Training Wax
Thanks Mark! Means a lot to us!
Utter Professional experience reliable…
Utter Professional experience reliable informative, trustworthy, excellent quality, guaranteed repeat business. Wish more companies were run like this. Immaculate products & product knowledge. Extremely Happy Customer.
10 July 2024
Reply from Turntable Training Wax
Hi Henry, utter respect to you! Your kind words mean the world to us!
Reply from Turntable Training Wax
Thank you so much for your kind words! Appreciated!
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