TUS Watches Reviews 

498
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers are really happy with the fantastic quality and wide selection of timepieces available on the platform. Many people frequently mention that the prices are extremely competitive, making it a wonderful place to shop. Consumers also deeply appreciate the remarkably fast shipping services and the secure, beautiful packaging that protects items. Buyers consistently highlight the clear communication, helpful support, and smooth overall ordering process from start to finish. Because of these great perks, many individuals are eager to return for future purchases and strongly recommend the store.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the excellent quality and... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast shipping times and... See more

Price

Consumers find price to be a major source of satisfaction, frequently praising the competitive pricing and... See more

Order

Clients share satisfaction on order, frequently highlighting quick delivery speeds, secure packaging, and... See more

Service

Reviewers mention positive feedback about service, expressing complete satisfaction with the professionalism... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brand new watch, well packaged and delivered 24 hour royal mail, tracking was provided. Initially i wasn't aware how to put the crown in for a waterproof seal as I've never owned this type of watch be... See more

Rated 5 out of 5 stars

I mistakenly ordered my green Orient small seconds Bambino watch twice. You contacted me asking if the double order was correct or a mistake, and you then cancelled the duplicate order. Well done. Two... See more

Rated 5 out of 5 stars

Ordered a watch late at night on the 18th of December and it arrived a couple of days later beautifully packaged and exactly as described. TUS operate a loyalty points scheme which is very nice to... See more

Rated 5 out of 5 stars

The customer service was outstanding. When I contacted Tom for a delayed dispatch,he was very helpful and my request was fulfilled. The watch I bought was at a very good price and definitely I will us... See more


Company details

  1. Watch shop

Information provided by various external sources

Orient/Orient Star watches at discounted prices. Worldwide shipping from the UK.


Contact info

5.0

Excellent

TrustScore 5 out of 5

498 reviews

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5.0

All reviews

(498)

39 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic website, product & service

Never came across this site before, or some of the brands they sell, but saw the reviews so felt reassured. I was not disappointed. The watch arrived incredibly quickly and very well presented and packaged. The watch itself, an Orient looks amazing. So pleased with it and the service I’ve received. Thank you TUS Watches

5 January 2024
Unprompted review
Rated 5 out of 5 stars

Automatic watch

Very happy with the purchase with fast delivery...It was nicely packaged which gave a very nice unpack experience!

26 December 2023
Rated 5 out of 5 stars

A very good experience.

I purchased the Orient solar Panda from Tuss which arrived within two days. The product was well packaged and in brand new condition. Thank you Tuss for a great service. As a feedback I would suggest the following :
1. Acknowledge the order by mail or text and subsequently follow up informing of dispatch. I imagine you would be but probably missed the comms due Christmas.

Thank you for a good service.

28 December 2023
Unprompted review
Rated 5 out of 5 stars

First off 10/10 for the Christmas…

First off 10/10 for the Christmas packaging, and delivery was spot on.
The watch is a good looking watch, let down by the instructions which you need to read between the lines, making setting up not as straight forward as it should be.
The crown is a little on the small side, but once you realise this it's not really a problem.
The rubber watch strap being new is not so supple, but I intend to replace this in any case.
The luminous parts on the watch face don't seem to light up at all in a darkened room or was rather dim
Overall very pleased with the purchase.

13 December 2023
Rated 5 out of 5 stars

Want an Orient? Visit Tus Watches!!

Tom's willingness to get me the watch I wanted, despite the obstacles he had to deal with, made all the difference in the world to me. He runs a top-rate business with very good prices, I wouldn't hesitate to purchase from him again!

13 December 2023
Rated 5 out of 5 stars

I cannot rave more about TUS watches

I cannot rave more about TUS watches. It's hard to find a reliable site to purchase Orient watches from and through my research TUS came up time and time again as a trustworthy efficient and user-friendly site. My parcel arrived three days after purchase and the beautiful Christmas packaging saved me a world of trouble. The watch I purchased is a gift but I will definitely be purchasing again for myself soon.

8 December 2023
Rated 5 out of 5 stars

Amazing service

Amazing service. The watch arrived in less than a day! Ordered at about midday on Thursday and was delivered at about 11am on Friday. I will definitely use TUS again.

30 November 2023

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