TV on Holiday Reviews 

208
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight how exceptionally straightforward, user-friendly, and reliable the streaming service is for watching favorite television programs while traveling abroad on holidays. People often praise the supportive staff and incredibly helpful customer service team for guiding users through setup and resolving any technical issues promptly. Some reviewers were not happy with occasional connection difficulties, noting that they experienced minor initial struggles or temporary setbacks when attempting to sign into television platforms. A few consumers also mentioned encountering brief hurdles during the initial setup process before receiving assistance to get everything working properly.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the exceptional support, quick... See more

User experience

Reviewers mention positive feedback about user experience, highlighting that the set-up process is very fast,... See more

Holidays

Consumers find holidays to be a great experience, expressing strong satisfaction with the service used... See more

Staff

Customers consistently note positive experiences with staff, praising the brilliant customer service and... See more

Customer service

People report positive experiences with customer service, highlighting quick response times and super... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I used this service while on holiday in Egypt last week, and it was absolutely brilliant. I was desperate to keep up with Celebrity Traitors while away, and it worked a treat. The connection was reli... See more

Rated 5 out of 5 stars

Absolutely amazing service. Definitely the best customer service you could ask for to get the app working abroad - was helped via email immediately and got the app working after about 10 mins (tbh th... See more

Rated 5 out of 5 stars

TVonholiday was really lovely to have in Tenerife where it is not possible to watch any UK TV Chanels.It worked smoothly and is super easy to install. You can rent for short periods or annually and s... See more

Rated 5 out of 5 stars

Great service from initial enquiry throughout all the silly questions I had to make it work. So straightforward, the whole process, definitely using again. Thanks to Michael who came back to me really... See more


Company details

  1. Electronics & Technology

Written by the company

If you're going on holiday, on a business trip or if you're living abroad, you can now watch UK TV from anywhere in the world.You simply connect to our servers using your PC/Laptop, Tablet, Phone or other device and boom, you have instant access to UK TV abroad; you can watch, from the comfort of your own device, the BBC iPlayer, Live BBC TV, ITV Player, 4oD, 5 on Demand plus loads more.


Contact info

4.9

Excellent

TrustScore 5 out of 5

208 reviews

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1-star

No recent history of asking for reviews

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4.9

All reviews

(208)

37 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I rarely enjoy being treated like an…

I rarely enjoy being treated like an idiot BUT, am beyond pleased that Michael understood that I needed a step-by-step explanation in understandable language.

Signing up was very much the person-to-person experience that I needed, and all the reviews I've seen, point to excellent customer support.

13 October 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

Just returned from 3 weeks in Monaco where the choice of UK channels was limited to BBC and Channel 4. I was able to get all my UK programmes including Apps i.e. Netflix, ITVX. BBC iPlayer etc. The service from Michael is second to none, extremely professional and very helpful if you don’t fully understand how it works, just email him and he is very quick to respond. On top of that his price is great value. I would highly recommend this company as I couldn’t fault anything about it.

30 August 2024
Unprompted review
Rated 5 out of 5 stars

Amazing

Amazing, visiting family in Houston Texas and I get all my favourite Chanel’s on my I pad. Great for catching up on the Fitba. Thank you

20 September 2024
Unprompted review
Rated 5 out of 5 stars

I was on holidays in Greece and came…

I was on holidays in Greece and came across this app that allowed me to watch everything on Netflix, bbc iPlayer, and ITVX ( the apps I personally use). This app worked fantastic and was only £5.99 a week.
I had cancelled my prescription when I got home, but payment was taken for the second week shortly after, I emailed Michael and told him what had happened and he was more than willing to help to confirm my subscription was cancelled and also refund me my second payment of £5.99. Michael was so friendly and helpful over email and responded straight away with also my refund happening almost instant. Super pleased with this experience and will definitely use again when abroad and will highly recommend to friends and family!

10/10 👍

25 August 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant

Brilliant service again from Michael. We arrived in Italy but had completely forgotten to sort out the TV.
No problem, I emailed Michael straight away and, as always, he replied very quickly, set us up and within an hour of arriving we were up and running.
The service worked perfectly throughout our week away, with no problems at all.
This is the second time this year we have used tvonholiday and the customer service was, once again, brilliant.
I would recommend tvonholiday to anyone wanting to watch English TV channels while abroad.

3 July 2024
Unprompted review
Rated 5 out of 5 stars

Superb service, outstanding customer care

This service is superb. Not only was set up easy and straightforward and very good value for money, but the customer service was outstanding. Any problems (and all down to user incompetence, not the service itself) were swiftly and easily dealt with. I cannot rate TV on Holiday highly enough.

28 June 2024
Unprompted review
Rated 5 out of 5 stars

I have used to holiday a few times…

I have used to holiday a few times while I’ve been abroad and it’s an excellent way of watching Uk tv…I will use it every time as it’s so easy to set up.
The customer service is always quick to respond and are very helpful…
Definitely give it 5 stars and I would highly recommend tv holiday…

8 June 2024
Unprompted review
Rated 5 out of 5 stars

Michael had the patience of a saint…

Michael had the patience of a saint after my difficulties. With remote control to my computer he sorted the problems out. I am 78 years old and a computer idiot but Michael held my hand and got me through. I can now watch UK TV in Spain. God bless him.

30 May 2024
Unprompted review
Rated 5 out of 5 stars

I'd give 10 stars if I could!!

I came across tv on holiday by chance last year after I'd bought my property in Spain and was looking for a way to catch up on my soaps whilst away! If I could give 10 stars I would!! Michael has been incredibly helpful and kind. I go over for one or 2 weeks at a time and I let Michael know when I'm going, he sets me up for the time I'm there, he always responds so quickly when I email him and has helped me out when I've had technical issues...only because I'm not technical at all, not because I've had any technical issues with the VPN, it always works perfectly! I can't rate tv on holiday highly enough and Michael is a true gem 🥰

19 May 2024
Unprompted review
Rated 5 out of 5 stars

Cannot express how helpful Michael was

Cannot express how helpful Michael was, in getting me set up, to watch TV while I was away. Absolutely anything I didn't understand, or didn't know how or what to do, his clear instructions were invaluable. Will definitely use this service again and recommend to anyone who's listening!

10 May 2024
Unprompted review
Rated 5 out of 5 stars

What a fantastic service

What a fantastic service. We were away and we wanted to keep up with certain things back in the UK. I went online and found “TV on Holiday” so easy to install and Michael was so helpful.
It’s a service I would highly recommend so if needed do give it a go.

18 May 2024
Unprompted review
Rated 5 out of 5 stars

Cannot recommend this service highl…

Cannot recommend this service highly enough!! Michael was an absolute star from start to finish, answering any questions that I had even well after the initial setup. It was simple to set up and worked like a dream in Cyprus. I’d looked into other VPNs but honestly just use this as the support is second to none - thank you so much!

1 May 2024
Unprompted review
Rated 5 out of 5 stars

Great experience - tvonholiday.co.uk


The set up instructions were clear and easy to understand. Even my octogenarian parents were able to use.
Great value for our month long package.
Michael was quick to respond to queries.
Definitely use this service again when traveling outside the UK.

23 April 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer service.

Although I didn't end up subscribing as the service wasn't exactly what I was looking for at this moment, I had to come here and leave a review because my experience of the customer service provided by Michael was exceptional. Clear, prompt communication. 100% recommendable.

9 May 2024
Unprompted review

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