Tweeks Cycles Reviews 26,371

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,149 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent prices, often noting competitive rates and good value, even with delivery charges. Many commend the fast and efficient delivery service, with orders arriving quickly and often ahead of schedule. Reviewers also appreciate the quality of the products received, finding them to be exactly what they wanted and in perfect condition. The overall service is consistently described as professional and the ordering process as clear and easy to use. However, some people mentioned issues with delivery tracking information and occasional delays, with a few experiencing missed deliveries or prolonged waiting times. A small number of customers also reported receiving incorrect items or having difficulty with order changes and confirmations online.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently praising the promptness and speed of... See more

Product

Reviewers mention positive feedback about product quality, with many noting items arrived as described, in... See more

Price

Clients share positive opinions on price, with many reviewers consistently highlighting competitive and good... See more

Service

Consumers find service to be positive, with many reviewers praising the amazing, excellent, and great service... See more

Order

People report positive experiences with order, highlighting the ease of the ordering system and the speed of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Exactly what I wanted, no compromise made. Great price even including the delivery charge, delivered in good time. All from Tweeks was great only let down by no tracking/delivery information at all fr... See more

Company replied

Rated 5 out of 5 stars

The whole process was as good as it could be. Clear and easy to use ordering system. Good range of products at competitive prices. Information about the status of the order was first rate. The order w... See more

Company replied

Rated 5 out of 5 stars

Great price and well set up and quick delivery no problems so far I was a bit hesitant to purchase online but the process was easy no complaints , Could have been enhanced by maybe a basic tool adde... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service. Ordered my son’s bike on Saturday arrived first thing Tuesday morning. Packaged well. Bike is perfect thank you .

Company replied


Company details

  1. #22 of 96 best companies in Bicycle Shop

Information provided by various external sources

Tweeks Cycles, strives to give you the customer an unrivaled choice of both MTB and Road components, bikes, clothing and accessories from the world’s very best cycling brands to buy online. Whether you’re a beginner or an expert our aim is to supply you with the equipment you need to achieve your goals.

Tweeks Cycles

Written by the company

Free UK Delivery
Everything we sell can be shipped directly to you for FREE where ever you are in the UK when your spend is over £29.99
0% Finance
We offer 0% Finance on an extensive range of products online including almost all of our bicycles and a huge range of our clothing, components and accessories
Next Day Delivery Service
Order anything in stock before 4.30pm and we will ship it on our next day delivery service that very day (for Bikes this is subject to build and Pre Delivery Inspection)

Contact info

4.8

Excellent

TrustScore 5 out of 5

26k reviews

5-star
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1-star

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Rated 5 out of 5 stars

Tyres

Great service, product arrived promptly and was well packaged, I’m very pleased, thankyou.

3 May 2026
Tweeks Cycles logo

Reply from Tweeks Cycles

We're so pleased you're happy with our service and prompt delivery. Thank you for your kind words - it is much appreciated!

Tweeks Cycles
#TeamTC

Rated 5 out of 5 stars

The whole process was great

The whole process was great. Easy to order, everything went well. Even Royal Mail did its job, a bonus in this day and age.

2 May 2026
Tweeks Cycles logo

Reply from Tweeks Cycles

We're so pleased to hear your ordering process was great and everything went smoothly, especially the delivery! Thank you for sharing your positive experience.

Tweeks Cycles
#TeamTC

Rated 5 out of 5 stars

Pete took time out on the phone to help help…

Pete took time out on the phone to help me with some bars for a road bike and was extremely knowledgeable...
Super fast delivery and decent price....nothing ekse more to say.
Very very happy and I recommend this shop big time.

25 April 2026
Tweeks Cycles logo

Reply from Tweeks Cycles

We're happy to hear that our team's knowledge and speedy delivery met your needs! We appreciate your recommendation and are very glad you had a positive experience with us. Thanks for your feedback!

Tweeks Cycles
#TeamTC

Rated 5 out of 5 stars

Very Good service

Very Good service, supplied just what I wanted in good condition

30 April 2026
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Reply from Tweeks Cycles

We appreciate you taking the time to leave a review. We're happy to hear that we supplied exactly what you wanted in good condition with very good service!

Tweeks Cycles
#TeamTC

Rated 5 out of 5 stars

Good prices

Good prices, good range of kit.

30 April 2026
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Reply from Tweeks Cycles

We're happy you found great prices and a wide selection. Thanks for your positive feedback, it means a lot to us.

Tweeks Cycles
#TeamTC

Rated 5 out of 5 stars

Fast delivery and service!

Fast delivery and service!

30 April 2026
Tweeks Cycles logo

Reply from Tweeks Cycles

We appreciate you sharing your experience! We are so glad you were happy with our fast service and delivery.

Tweeks Cycles
#TeamTC

Rated 5 out of 5 stars

Super fast delivery from time of order

Super fast delivery from time of order, was really surprised it arrived so quickly thank you. Item also great too.

30 April 2026
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Reply from Tweeks Cycles

We're happy to hear that you received your order so quickly! We're also glad the item met your expectations. Thank you for your positive feedback, we appreciate it!

Tweeks Cycles
#TeamTC

Rated 5 out of 5 stars

Fast service correct product

Fast service correct product

30 April 2026
Tweeks Cycles logo

Reply from Tweeks Cycles

We're happy to hear that you received fast service and the correct product. Thank you for your positive feedback!

Tweeks Cycles
#TeamTC

Rated 5 out of 5 stars

Quick and easy from order through to…

Quick and easy from order through to delivery

30 April 2026
Tweeks Cycles logo

Reply from Tweeks Cycles

We're happy the order and delivery process was quick and easy for you! We appreciate your positive feedback and are grateful for your time.

Tweeks Cycles
#TeamTC

Rated 5 out of 5 stars

Every time the parts arrive on time…

Every time the parts arrive on time great service

30 April 2026
Tweeks Cycles logo

Reply from Tweeks Cycles

We appreciate your positive feedback! We're so glad to hear that your parts consistently arrive on time and that you're receiving great service.

Tweeks Cycles
#TeamTC

Rated 5 out of 5 stars

Excellent store with a fantastic range…

Excellent store with a fantastic range of Brands, my orders have arrived quickly and very well packaged. I would absolutely recommend Tweeks 👌 I will be definitely using them alot more in the future 😎

20 April 2026
Tweeks Cycles logo

Reply from Tweeks Cycles

We're happy to hear that you had a fantastic experience with our store! We appreciate your recommendation and are grateful for your positive feedback regarding our quick delivery and packaging.

Tweeks Cycles
#TeamTC

Rated 5 out of 5 stars

Amazing service

Amazing service, tom was super helpful. I ordered an incompatible part and they sorted it before i even knew it was wrong.

29 April 2026
Unprompted review
Tweeks Cycles logo

Reply from Tweeks Cycles

We're happy to hear that the service was amazing and that our team member was helpful. We appreciate your positive feedback and are glad we could resolve the part issue promptly!

Tweeks Cycles
#TeamTC

Rated 5 out of 5 stars
Tweeks Cycles logo

Reply from Tweeks Cycles

We appreciate your positive feedback regarding our service and prices, we are so glad you had a great experience.

Tweeks Cycles
#TeamTC

Rated 5 out of 5 stars

Great company to deal with

Great company to deal with. Good on prices and delivery first class!

27 April 2026
Tweeks Cycles logo

Reply from Tweeks Cycles

We're happy you had a great experience with us! It's wonderful to hear you were pleased with our prices and first class delivery service.

Tweeks Cycles
#TeamTC

Rated 5 out of 5 stars

Excellent service

Excellent service , speedy too. Just what our young cyclist needed. Thank you

27 April 2026
Tweeks Cycles logo

Reply from Tweeks Cycles

We're happy to hear that our service met your needs so quickly! Thank you for your positive feedback, we appreciate you taking the time to share.

Tweeks Cycles
#TeamTC

Rated 5 out of 5 stars

Quick delivery and really well…

Quick delivery and really well packaged, Bike arrived in immaculate condition. Cheers.

27 April 2026
Tweeks Cycles logo

Reply from Tweeks Cycles

We're happy the bike arrived quickly and in immaculate condition Thank you for your positive feedback, we appreciate it!

Tweeks Cycles
#TeamTC

Rated 1 out of 5 stars

Took over 3 weeks for my order to arrive

Took over 3 weeks for my order to arrive

26 April 2026
Tweeks Cycles logo

Reply from Tweeks Cycles

Thank you for your review.
However, we are a little confused by this as the order ref supplied was placed after 10pm on the 20th, and shipped from us on the 21st April.
The Welcome free carriage offer was applied to your order and tracking also shows this delivery was successful on the Thursday 23rd April.
Maybe there is another order in question?

If there is anything amiss with your order may we suggest you reach out to our Customer Service Team for support if required.
CS@tweekscycles.com
thanks

Rated 5 out of 5 stars

Excellent service

Good price on the Topeak tune up stand, despatched within a couple of hours of threee order and delivered to Aberdeenshire next day with free delivery - excellent service!

24 April 2026
Tweeks Cycles logo

Reply from Tweeks Cycles

We're happy to hear that you received the Topeak tune up stand quickly! It's great to know our fast dispatch met your expectations. Thank you for your positive feedback.

Tweeks Cycles
#TeamTC

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