Two Way Radio Center Reviews 

I have yet to receive my order. Every time I check the website it says awaiting fulfillment. This is ridiculous and a sorry way to do business. I’m beginning to think that this business is a scam.

When we needed to add more walkie talkies to our Centre, the current ones were discontinued. With quick communication, we were able to get new ones that are compatible with ours and they came to us preset and arrived the next business day.

Works great and easily formable! Thank You for the great product!

Two way radio helped me find a solution to achieve my needs with a new Kenwood radio. They were great to work with and very knowledgable.

After a few back and forth with "Billy" I have placed my order with the Two Way Radio, but since then (three weeks ago) there is total "radio silence". I've asked them twice to provide a tracking number or to just let me know if they still have the item. No response. I am surprised that they have such good reviews on Google Maps, but unfortunately I will have to ruin that for them with a few 1* reviews...

Honest product. I work in a jail where a radio is a lifeline. About 7 of my coworkers feel the same way and tried your lapel mic. They love them. Great product and thank you so much for what yall do....

Exceptional customer service! I highly recommend working with Two Way Radio Center.

Placed my order over a week ago. A shipping label was created but my order hasn’t been shipped yet. No updates provided. Call the phone number and get no response.

No confirmation email, or shipping notification. I don’t know where my order is. You obviously have my email.

Delivery was shorter than I expected thank you for that

I placed an order for my gps, fish finder on 3/11 and still haven’t received it. I called the customer service number twice and they are suppose to be looking into but still haven’t received a response. I would never recommend your company to anyone based in this experience.

I still have not gotten the product in question

The price speed of shipping quality of product and customer service was all exemplary

It’s been about a month since I order and have not received the product yet takes too long

Two Way Radio Center is responsive to and makes contact easy. They are quick to respond to questions and they ship things securely and very quickly. I've interacted with them multiple times and always been happy with their service and products.

I ordered two Motorola radios in February '23 with a promised ship date of the "end of the month." However, my order was still listed as awaiting fulfillment seven weeks later. I contacted customer support for an update and was informed they would ship "next month." When I asked for a specific shipping date, I was told they were shipping backorders from August 2022.

While I understand the challenges posed by COVID, supply chain disruptions, and workforce shortages, I was disappointed by the customer service representative's lack of empathy and professionalism. Disappointed by the delay and lack of transparency, I requested to cancel my order. To my surprise, the customer service representative responded with a curt "Sure" and disconnected the chat.

I wish companies would prioritize customer service and communication during these challenging times. As a businessman, I understand that delays may occur, but clear and timely updates can go a long way in building customer trust and loyalty.

Quick response and took the time to answer all my questions. Very professional! I will definitely use this company's services again shall the need arise.

I ordered the CLS1410 radios and they work well and last even in demanding construction-type environments.