Dealt with Matt and Geoff when buying my car in Feb, Geoff was very knowledgeable and helpful. Took his time to to go through parts of the car and explain the workings. Matt dealt with the money side.... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I was extremely impressed with the service I received from Geoff and the wider team at Suzuki Effingham following my recent car purchase. Geoff demonstrated great professionalism throughout a... See more
Company replied
Purchasing our new car was an exceptionally smooth and enjoyable experience, thanks to Geoff’s outstanding customer service. From the very beginning, Geoff’s relaxed and friendly approach made a rea... See more
Company replied
This is the 2nd Suzuki we’ve bought from this dealership. Previous one was 6 years ago but one of the salesmen remembered us! This time we were supported by Geoff who was, friendly, knowledgeable, imp... See more
Company replied
Company details
Information provided by various external sources
Suzuki and KGM new and used car sales
Contact info
The Crossroads, KT24 5PE, Effingham, England, United Kingdom
- 01372 679965
4.5
Excellent
24 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Service was awesome
Service was awesome. Staff were so friendly and polite. The best service ever from a car show room. I definitely recommend them.
15 January 2026
Reply from T W White & Sons - Effingham
Dawn, your recommendation and kind words mean a lot to us so thank you for taking time to share your Suzuki buying experience here.
Very good experience from start to…
Very good experience from start to finish. Top class customer care and an excellent vehicle.
18 December 2025
Reply from T W White & Sons - Effingham
Ian, we strive for 100% satisfaction and it's great to see you had such a positive experience with our Effingham Suzuki showroom team. We're glad your wife loves her Suzuki Swift.
Great communication from a small…
Great communication from a small friendly and highly knowledgeable team. Highly customer focused.
Always a pleasure to deal with. Fair, honest and personable.
4 December 2025
Reply from T W White & Sons - Effingham
Colin, thank you so much for your positive comments about our TWWhites Effingham Suzuki showroom team which we'll be sure to pass on.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.