TW Wholesale Reviews 

368
TrustScore 1.5 out of 5

1.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I ordered the dentures and I received 2 strips about in inch and half long nothing like the advertisement oh and a tube of denture cement for $ 39.99 if I didn't have to give a 1 star I don't its0... See more

Rated 1 out of 5 stars

Made mistake! Ordered tools, forgot to send part of it, blame the couriers, finally sent the rest 5 days and 12 phone calls later, never call me back, left me calling and begging for delivery/t... See more

Rated 1 out of 5 stars

Sent me a bent spatula, not even fitted in the shaft. Took 2 weeks to send out a new one. Supposed to get it one day, never arrived, waited waited waited and then was told it was in locker I'd specifi... See more

Rated 1 out of 5 stars

No communication from this company and when i rang they said they had 2 computer systems running and were having issues. They then said they would email me so i could keep in contact directly to perso... See more

Company details

  1. Tool shop
  2. Lighting Shop
  3. Paint shop
  4. Plumber
  5. Safety and work wear
  6. Security equipment

Written by the company

TW Wholesale is a hand and power tools specialist, supplying both trade and DIY customers with top quality power tools, hand tools and other building supplies. Each of our products has been expertly chosen to cater to every job in every trade. Our aim is to supply the right products at the right price backed up with excellent service both in-store and online. That’s whether you need electrical supplies, plumbing supplies, gardening tools, decorating tools, apprentice tool kits or more.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

368 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.6

All reviews

(368)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

marked up show case tools sold as new

Went in store for and dewalt combo kit cost about £350 that was a good price but when I pay for brand new tools and get home happy to open and have ago with my new tools turned out they must have been show case items the XPR dewalt drill had a thine black dirt line right down the two drill body panels the black metal chuck had scratchs on it like someone had ago with it wearing a ring and made defects the the drill it was dusty like it has been there for 10 years and the box tough system box was dusty and I know people might just say stop winning its a drill kit its going to get marked up but when it buy new I expect new and believe it or not I went there ago just to give another chance to them and I wanted a air compressor 100 litre not a cheep one and I said I want one in the box unopened he takes me to were the tool was in the shop and try's to give me a show case and my dad see a crack in the glass on the pressure gage and he said its all right it will work fine I and I'm like there's a fuc**** crack in the glass its not new its broken turns out he had a new one in the back room all in the package so I brought it , the problem I have is They give me show case tools and not in a new box the you go to the back room the re stock the shop just give the the one in the box please.

18 June 2017
Unprompted review
Rated 5 out of 5 stars

Very helpfull team

Very helpfull team, great showroom and good prices!
Always wiling to help and offer advice.
Highly recommend.

15 June 2017
Unprompted review
Rated 5 out of 5 stars

Great service

Great service with fast delivery,the product was as described and a reasonable price.I would definitely recommend using this company again

3 June 2017
Unprompted review
Rated 1 out of 5 stars

I placed an order 8 days ago

I placed an order 8 days ago. No information received as to whether it was in stock, prior to ordering. None since as to when it might be dispatched.
Only response received to this order, is to ask for a review...

3 April 2017
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look