I appreciate you asking my opinion on your products. Over time, I have collected many Typology products and use them daily. As a woman in my early 60s, I approach skin care and makeup carefu... See more
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Products great but website is terrible. Orders not credited, US vs/ Paris...on and on. No real assistance to correct any issues. Poor follow-through and no resolution.
Really disappointed in these products! I purchased the tinted trio. I ordered T13 which is for medium skin with warm or olive undertones, I was a little worried it might be bit light as I have quite o... See more
I’ve been using Typology products for a few weeks now and I’m genuinely impressed. The ingredients are straightforward and you know exactly what you’re putting on your skin, which I really appreciate... See more
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Company details
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Typology est née d’une mission : démystifier l’industrie du soin. Nous produisons en France des produits sains et efficaces, à prix juste. Livraison dans votre boîte aux lettres sans présence requise et gratuite à partir de 35€.
Contact info
France
- www.typology.com
Replied to 90% of negative reviews
Typically replies within 1 week
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While I enjoy the quality of the…
While I enjoy the quality of the covering product and it sits lightly on my skin, the texture of the product is rather thick to get out of the small bottle. The same goes for the sunscreen. Please put this in a tube or so. The anti-inflammatory serum is fantastic and does come out easily.

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I happened upon this skin care as I was…
I happened upon this skin care as I was looking for natural skincare for menopausal skin. My skin has been really dry and extremely sensitive for several months. Nothing I tried helped. Even the so called natural products cause breakouts or allergic reactions. Several products even caused chemical burns. I was extremely skeptical about trying these products but I decided to give them a try. I am so happy I did. My skin is super hydrated, and I have not had any allergic reactions whatsoever. My skin tone is more even and hydrated and my make up glides on smoothly. I am so happy I have this skin care a try. I absolutely love these products and I am loving my skin.

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Amazing products.
Most of my life (now in my mid-50s) I have rarely worn makeup. I don’t like how it feels, the effort it takes to put on, or how it sits on my skin. I’ve tried it all from creams to powders to baked. I decided to try Typology’s tinted line and I am in love. It is so natural and just leaves me looking a bit fresher. It is fast to apply and so nourishing. I use it daily. The first day I wore it to work I had 3 people stop and say “you look so great today!” I loved it so much I purchased skincare, which is also wonderful. I cannot recommend this brand enough.

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issue with returning unopened items
I've been desperately trying to return 2 items I just bought.The customer service: you cannot call them, and I kept on being said to resubmit my request online. The issue: I don't receive the email with the free return label. I live in the US. Now I'm told the label will be send my email by USPS? That it is found on the 'customer area' online?? I resubmitted the request, still no label. 30+ email exchanges these last 10 days, now 14days+ since order placed. I WANT to return and get REFUNDED!!

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I like the product but it’s way too…
I like the product but it’s way too expensive for the tiny size you get. Also it’s very. Infusing to navigate the site and try to find the right products. I got a prescription but each time I do it it’s sub par.

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NOT RETURNABLE EVEN IF SHADE DOESN'T SUIT YOU
If you've never purchased from this brand before, please note that the products are final sale. I got the wrong shade and was stuck with a product I had to throw away. They don't make that clear when you're placing an order so I wouldn't have ordered. Would prefer to order from Sephora as I usually do which has much better policies.

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Love the products!!
Love the products!!! Have tried several. This is the first skincare product that has relieved my dry, sensitive skin and made it look healthier! Reduced redness and subtle glow! And it does not have a heavy perfume smell. Very pleased!

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Love this brand
Love this brand! Want to buy every single product! All the products presented so beautifully and all natural ingredients! The sizes are quite small but it’s not always a bad thing because you can try something new sooner than later:). Customer service is excellent! So far, my favorites are the tinted moisturizer and the radiance face scrub - it’s amazing! Ordered a bunch more products but just got them yesterday and haven’t tried yet.

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I really wanted to like this
I really wanted to like this company and support it because I love the tinted lip oil and tinted serum. I ordered both those items as well as the toner. The initial package arrived beautifully however the toner was delivered with a broken security seal. The company sent out replacement however 1/4 of the contents spilled in poor packaging and this time the seal appeared dissolved. There was only the replacement plastic bottle inside the flimsy package with zero efforts to secure the bottle from being opened and during shipping. There was no note, no packaging support. Regrettably I would not be able to continue referring to people because of lack of quality control in shipping.

Reply from typology.com
Fill out the skin questionnaire, and get their prescription - no regrets!
I so appreciate the questionnaire on the skin issues one is having, and the prescription for what could fix it. I love this company and their products. Everything I've tried has been superb. Love the lack of plastic packaging and glass bottles. I have aging skin, spots, wrinkles - all the problems one gets north of 50. So few skin care regimens successfully tackle them. The prescription Typology gave me from me honestly answering the questionnaire is outstanding. I bought nearly all the recommended products. I'm only on day 3, and I already see brighter, clearer skin and radiance emerging. It's expensive, but so worth it, and I feel I am worth having terrific skin. So are you. I also very much appreciate the gifts that came with my purchase. Again, environmentally conscious and super useful.

Reply from typology.com
terrific products
Products are terrific. Noticeable difference after first few uses. Gentle on my sensitive skin. I would highly recommend typology!

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Time for a Natural Look
The products are well made and perform as described. Product like the tinted serum provides a natural look while nourishing skin. The concealer is magical, providing coverage without appearing heavy. A great daytime look that can last well into the evening.

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I'm 63 years old and my skin has never…
I'm 63 years old and my skin has never looked or felt better! The quality of these products is truly exceptional and they are very fairy priced. I need such small amounts of all of my products, I'm expecting them to last for months! The shipping process is super quick. I could ramble on for hours about how much I love all of my Typology products but I'll sum it with this, my husband said my skin looks "flawless" and feels like "rose petals". He never said that while I was using drug store products. I can only imagine how my skin would look and feel if I found Typology in my 30s! 💝

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BEWARE if you order this and you live…
BEWARE if you order this and you live in the USA you CAN NOT RETURN THE UN-USED PRODUCTS.
This is crazy to me as who in the world reads a return policy before you purchase something that is being MARKETED to the UNITED STATES. Don’t market to us if we can’t return the products. Messed up!

Reply from typology.com
Love.
Everything I have gotten so far from typology has been amazing. My face has never been this soft. Everything I used felt light and refreshing. 10/10 would recommend especially if your usually a no make-up girly!

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Love the products and the excellent…
Love the products and the excellent customer support.

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Awesome product!!!
Awesome product!!!! I love the all natural vegan skin care. And the minimalistic packaging is a WIN for sure

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Amazing quality!
Amazing quality!
I have loved every product I have purchased from Typology. My skin looks amazing. People are asking me what I’m using. Highly recommend everything!

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L96 - After-sun Body Lotion 1% Prebiotics + Aloe Vera
Although I am satisfied with many of Typology's products, L96 - After-sun Body Lotion 1% Prebiotics + Aloe Vera did not give the "refreshing, cooling" texture. The lotion is it absorbed quickly, that is because the lotion is very thin (watered down lotion) and does not provide a feeling that the skin is moisturized. For $25+ bucks, I would purchase another brand/product.

Reply from typology.com
Outstanding Customer Service
When my order arrived the box was damaged and the product was not there. Apparently someone stole it out of the package. I immediately contacted the company and promptly received an email saying they would resend the product. My product arrives about 5 days later. Thank you Francia!!

Reply from typology.com
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