Except in an emergency I will always use this company to buy tyres again. Ordered my tyres on the Monday and the first set arrived on the Thursday morning, the second set on Friday morning which when... See more
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Very pleased with the service from Pneus Online! Mega quick delivery (ordered on Sunday, received the alloys on Wednesday). I also needed to contact customer services who replied straight away, in a s... See more
Awful, non existent customer service. I've been trying to contact them for weeks regarding an incorrect item they sent me and they haven't responded once, it feels like they are trying to avoid me.DO... See more
Company replied
Had to ring these guys on a Monday morning. Honestly very professional and honest. The boss on the phone was very nice and friendly but more than that he was extremely helpful. Gave me an approximate... See more
Company replied
Company details
About Tyres Pneus-online
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Contact info
United Kingdom
- www.tyres-pneus-online.co.uk
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Super fast delivery
Super fast delivery. I order on Friday and I received the tires on Tuesday morning. I'm happy with the tires and the company. Even the delivery company call me to say there coming and if I was home.thank you.

Reply from Tyres Pneus-online
Ordered 2 tyres
Ordered 2 tyres , after one hour received a call saying my payment hadn’t gone through could I make another payment, checked my app payment had gone so I refused to make another payment and to cancel my order , that was two days ago and I’m still waiting for monies to be returned to me

Reply from Tyres Pneus-online
No Negatives Here !
Well like many others I ordered this item and then read the online reviews and was highly nervous. I sent a messege on the online contact form to cancel then changed my mind and decided to give it a go. Tracking details were given promptly, however the courier stated was dpd and when I input these details into the website it came as no details found. Ten minutes ago a knock on the door and the tyre is here!!!! APC not DPD is the courier. Delighted as the order made on the 7th and delivered on the 9th. That is great. Not sure about all the negative reviews but they have been great in my opinion. Thanks for your business

Reply from Tyres Pneus-online
Absolute joke
Absolute joke, tried to cancel my order as the company they say are fitting them no longer in business, tried phoning, WhatsApp emailing them all day not one reply back wish I had looked on here first,
My advice, avoid this company

Reply from Tyres Pneus-online
Unreliable
Please and please, avoid this scrap tyres company they are very unprofessional and don't care about your request. I ordered 2 tyres and 5 minutes later of seen there review i decided to cancel the order straight away. Now I have been chasing them to issue a refund but no one care to do my want at the moment.
Avoid avoid please.

Reply from Tyres Pneus-online
Do not buy from this vendor.
Do not buy from this vendor.
Ordered tyres 14 Jan 25 with an expected delivery time of 3 - 5 working days, tyres only delivered 05 Feb 25!!! Tyres left sitting in Germany 21 Jan 25 and only moved on with my intervention. Completely unacceptable performance by this vendor.

Reply from Tyres Pneus-online
Terrible experience with this…
Terrible experience with this company!!!
They are selling not what they describing on website! Ordered Car tyres
215/55 R17 98 V C B B (72 dB) HANKOOK Winter I-Cept Rs3 W462 RunFlat, XL , but arrived not run flat at all , normal winter tyres . Customer support can’t help as tyres fitted to the car too late to return!!!
My first and last experience on this company!!!
Excellent fast delivery
Don't know where these reviews have come from I have ordered 2 x tyres on Monday , delivered Wednesday excellent service . I will now be using tis company again after my previous company let me down.

Reply from Tyres Pneus-online
Received my tyres from Spain to Ireland…
Received my tyres from Spain to Ireland in 5 days, Best price online with free shipping tracked and delivered by Dpd. Tyres e marked with manufacture date 2024.Cant complain, would do business again.

Reply from Tyres Pneus-online
Tyres came one week after placing…
Tyres came one week after placing order. All good. Happy with purchase. Thanks

Reply from Tyres Pneus-online
Avoid👎👎 Avoid ..Hello everyone
Avoid👎👎 Avoid ..Hello everyone, if you care about your time, nerves and money, don't buy from this company..

Reply from Tyres Pneus-online
They were cheapest online
They were cheapest online, free delivery included. Tyres came 1 week after placing order roughly. They emailed me back when I enquired. I read lots of negative reviews after placing the order and was worried if they would come at all but they did. So all good.
This is fish scamming online.
They won't cancel or even reply to emails.
You won't be able to call anyone either.
Stay away.

Reply from Tyres Pneus-online
Scammers, Avoid!!!
This are online scammers,
They put the prices below the market price, tricking you for a deal.
Don't get scammed!

Reply from Tyres Pneus-online
Pneus are to be avoided!!
Pneus are a Dutch based company which, in my experience should be avoided, certainly by UK based customers because communication is problematic. An order was placed for 4 Michelin Tyres for delivery and fitting at a centre some 10 miles from home. (The nearest of fitting centre nominated via Pneus). A price for fitting of £10 + VAT was quoted, which was allegedly deducted from the cost of the tyres but payment would have to be paid to the fitter. Unfortunately the wrong size tyres were ordered (the car to which the tyres were to be fitted has different sizes front to rear which is where the confusion lay.) The mistake was recognised within 12 hours and the order was cancelled, which was confirmed by Pneus via email. Contact was made with the fitting centre who advised that the tyres had not been received. The Pneus site advises that instruction should be given to the fitters not to accept tyres and instruct their return with the courier. As way of reassurance contact was made with Pneus customer service (eventually) the following day with a view to confirming cancellation and to arrange reimbursement. At which point we were advised there was no record of the cancellation request and the tyres had been despatched and delivered. A physical visit was then made to the fitting centre who checked stock and eventually found the tyres. It was explained that Pneus, unlike other companies did not give any warning tyres were to be delivered for fitting (other companies would forward and email) and come sometimes sit for days or even weeks waiting for customers to turn up. They also pointed out the fitting cost was near £20 per tyre not £12 as stated by Pneus. They were not complimentary about Pneus. After several email conversation with Pneus Customer Service, Gabriel, who I should add was very helpful and understanding, the tyres were collected. It took approximately 10 days to get any refund although £76 was deducted for delivery charges!! Not a pleasant experience and one I shall not repeat with Pneus.

Reply from Tyres Pneus-online
Very poor communication with customer…
Very poor communication with customer service, 2 tyres bought together, however sent in 2 parcels, therefore on return attempt there was double charge. Specified delivery time 3-5 working days, arrived after 10 days.
Will never use this seller again

Reply from Tyres Pneus-online
Would not recommend
I ordered five tyres for a morris minor on the 22nd July. Four tyres were delivered on the 29th July.
I have tried four times between the 29th July and 3rd August to get in touch to find out what has happened the the fifth tyre but seems I'm being ignored.
There's something not right about this company.
Is it really that difficult to tell me what's going on with this tyre. I'm down both money and a tyre. Not a good way of doing business. Sort yourselves out.

Reply from Tyres Pneus-online
I placed my order on the 19th of July…
I placed my order on the 19th of July and received an email confirming my order immediately (no doubt, automated). On the 23rd, I received a dispatch email and waited the whole last week and nothing came. Today the 29th of July, I called more than 10 times, no response. So disappointed!

Reply from Tyres Pneus-online
So Dissapointing
Hi, i ordered and paid for tyres on the 19/7/24 ,granted it was a friday . monday was the 22nd and no tyres dispathed until wednesday 24th still hadnt arrived on friday 26th so that means i wont get my delivery until Monday 29th july at the very earliest ,thats a whole 10 days later since i ordered them , absoluetly pissed off ,but i can assure ye , NEVER AGAIN , desperate service altogether . fit to be tied !

Reply from Tyres Pneus-online
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