For some reason AOMEI Backupper ceased to work! I contacted the support services and a prompt reply was received from Owen Tan. He asked for more details about the issue but suggested an immediat... See more
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AOMEI Backupper is the best backup software for Windows 11/10/8.1/8/7/Vista/XP. It enables you to perform complete PC backup, operating system or disk cloning, local and cloud backup, etc, to protect your computer data safe.
Contact info
Unit 83, 3/F, Yau Lee Centre, No.45 Hoi Yuen Road, Kwun Tong, Kowloon, 999077, Hong Kong, Hong Kong
- support@aomeitech.com
- www.ubackup.com
Replied to 8% of negative reviews
Typically replies within 24 hours
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100 stars
Performance was exceptional and rated at 100 stars! This rating is based on:
1. Quick Response
2. Accurate Response
3. Clear Solution
4. Solution worked and solved two problems.
This performance is benchmark in my book. I continue to be really impressed with AOMEI products. Keep up the most excellent work.
Great tech support and assistance
Great tech support and assistance! Issue was resolved very quickly. Thank you!
AOMEI Tech Support Quick Response
I had a problem with activating my AOMEI Backupper Pro license after a recent hardware change on my Windows 11 PC. I emailed AOMEI Tech Support about the problem and had a reply and a fix from Lanry Lucky within an hour, wow, I thought I would be waiting days. Fantastic service, great program, very easy to use, has got me out of trouble a few times.
RESPONSES WERE CLEAR AND CORRECT
RESPONSES WERE CLEAR AND CORRECT
I AM GLAD THEY WORKED WITH ME TO SOLVE A PROBLEM
THEIR SOFTWARE WORKS REALLY WELL
Very fast support.
I got help from Owen Tan, that went strait to the problem and fixed my license issue, in last than an hour after i send the ticket.
I had a problem to register license
I had a problem to register and activate my lifetime license for Aomei Backupper Pro. The Aomei support helped me very fast and effective.
Everything is now working perfectly as it should.
I can full heartedly recommend Aomei - 5*
Thank you so much for your quick…
Thank you so much for your quick response and for sorting it out.
Owen Tan was most helpful when I needed…
Owen Tan was most helpful when I needed help. Polite, professional and responded in a timely fashion.
I had a problem with the registration…
I had a problem with the registration of my product. So I approached Aomei per email. Quick response and Lanry Lucky from Aomei helped me really well. Thanks!
I've used Aomei Backupper for at least 2 years
I've used Aomei Backupper for at least a couple of years. Overall it has been great. My laptop had to be wiped and totally reinstalled. I made sure I had backups with all my files on it with Aomei, and I was able to easily restore all of them. I've had a few times over the years where I needed help from Support. They were awesome, responded quickly and helped get me through the issues I had. I highly recommend Aomei Backupper.
Megan Z was very helpful
Megan Z was very helpful, professional and kind.
My issue was very fast resolved.
Humans work here and they care!
They resolved an issue and addressed within moments. Would work with them again!
quick support
Due to several hardware modifications I exceeded the registration limit of my AOMEi Backupper licence. Lanry Lucky from AOMEI support team helped me in this case just in a few hours time. Much appreciated.
Needed my license key... and got it!
Reached out for support (needed my license key I had lost) and by the next morning, I got a response with my key! Fiona was promot, efficient, professional, and most importantly, helpful!
Quick Resolution
It was a quick response and problem resolution. I was back up and running within a day of asking for help.
Got a quick response with Lanry Lucky…
Got a quick response with Lanry Lucky replying to my enquiry. Good customer service!
backupper pro license crashed
I had a problem with my backupper pro license due to the fact that I restored my OS without uninstalling AOMEI BKP and so it wasn’t reusable and the support team kindly solved my issue.
I was able to reset my license key
I'm very happy with this product
I'm very happy with this product. The Support Team is very professional. Thank you
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