Watch the bedding in video that comes via a qr code - it's only 5mins of your day but well worth it. After trying 2 different compounds from a competitor, bedding in, cleaning rotors etc, I still had... See more
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Review summary
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I've had a pedal problem since i bought my new bike 2 months ago, tried 2 big branded companies for pedals, both didnt come close! Went with my gut and purchased a set of pedals from these, and... See more
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Comparable in quality with more well known brands whose flat pedals I've used: Nukeproof, Burgtec, Superstar. Only used them for a couple of weeks so we'll see how they cope with a British winter? But... See more
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Fantastic service, great advice and very fast shipping. Ordered Race Matrix pads for my Enduro bike, arrived the next day. Uberbike gave great advice and updated me with shipping details. Very happy w... See more
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Company details
- #8 of 62 best companies in Bike accessories store
Contact info
Unit 1B Rother Court, Parkgate, S62 6DR, Rotherham, United Kingdom
- +44 1709 710730
- sales@uberbikecomponents.com
- www.uberbikecomponents.com
4.9
Excellent
4k reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Reply from Uberbike Components
Hi Marc. Thanks so much for your feedback! We're glad you’re happy with the quality and finish of your new parts. Great to hear the pricing hits the mark too! We really appreciate your support and look forward to dealing with you again in the future for more Uberbike upgrades!
Best regards,
Uberbike Components Team
Race matrix compound pads
Watch the bedding in video that comes via a qr code - it's only 5mins of your day but well worth it. After trying 2 different compounds from a competitor, bedding in, cleaning rotors etc, I still had noisy brakes. Ordered from Uber - problem solved. Hopefully the quality remains consistent, if so, I won't be going anywhere else in future!
27 August 2025
Reply from Uberbike Components
Hi Adam. Thank you for taking time to leave such a detailed review! We're really glad to hear the Race Matrix pads are doing the job and that the QR code video helped with the bedding-in process. It’s great to know we could solve the noise issue after your experience with other compounds. We’re committed to keeping the quality consistent, and we truly appreciate your trust in us, and look forward to dealing with you again in the future for more Uberbike upgrades.
Best regards,
Uberbike Components Team
Used uberbike many times
Used uberbike many times always been a positive experience for me
Great parts, good delivery and reasonable prices
What's not to like 🤔😜
26 August 2025
Reply from Uberbike Components
Thank you, Dug, for this review,
We are so happy to read your review - it puts smiles on our faces.
We appreciate loyal customers like yourself and are always so happy to see when you return to buy again :)
We even have an office dog named Frank that you can meet if visiting our shop- there is nothing not to like about Uberbike :)
We hope to see you shop with us soon again.
Uberbike team
Eva
Gold bolts
Wanted to bling out my e bike with gold titanium bolts,shopped around and uberbikes had just what I required,stem bolts and brake caliper bolts.Easy to navigate website,good prices and even better with the discount code.Great service,thank you.
26 August 2025
Reply from Uberbike Components
Thank you for this review, Mark!
We are fans of our gold colour compounds as well :) So glad to hear you find our website user friendly - we built that with you - our customers - in mind !
We hope to see you shop with us soon again!
Uberbike Team
Eva
Great quality products for great price
Components from uberbike are made from high quality materials. Shopping experience is great. Wide range of products makes uberbike great choice and paired with competitive prices - make shopping pleasurable.
26 August 2025
Reply from Uberbike Components
Thank you Tom, for this review,
We are so glad to see that you enjoyed the shopping experience with us! We always try to expand our product lines and we never compromise on the material quality! Quality over quantity :)
We hope to see you shop with us soon again!
Uberbike Team
Eva
Uber Dub bottom bracket
Uber Dub bottom brackets are a massive step up in terms of longevity over the OEM item. I now have them on all of my bikes.
26 August 2025
Reply from Uberbike Components
Thanks so much for this review :)
We are so glad to hear you are using our bottom brackets on all your bikes ! We wonder what next upgrade will you decide to go for :)
We hope to see you shop with us soon again!
Uberbike Team
Eva
Great service
Great service, quick postage. I've fitted, but not yet used the parts, but they look really good and feel very good quality. Prices were very competitive too.
26 August 2025
Reply from Uberbike Components
Thanks for the great review! We're glad to hear you were happy with the service, fast delivery, and the quality of the parts so far. Hope they perform just as well out on the trails! Let us know how you get on, and thanks again for choosing Uberbike!
Best regards,
Uberbike Components Team
Reply from Uberbike Components
Thanks so much for this review, Kevin!
We are so happy to see that our brake pads have impressed once again! It makes us smile here in the office - reading that our MTB pads are the best! We can say in return that we have the best customers! :)
We hope to see you shop with us soon again!
Uberbike Team
Eva
Good Value for Money
Good Value for Money. Fast service and technical team were extremely knowledgeable and helpful
11 August 2025
Reply from Uberbike Components
Hi Scott,
Thank you so much for this review . We are glad we could help - our technical team has all hands on the deck whenever we have issue to fix :)
We hope to see you shop with us again soon !
Uberbike Team
Eva
Reply from Uberbike Components
Thank you for this review Matthew!
We are thrilled to see that everything worked for you on this purchase :)
Our E-Matrix pads are one of the most popular from the range we offer - good choice made purchasing them :)
We hope to see you shop with us soon again!
Uberbike Team
Eva
Good brake pads for e-MTB
The pack of brake pads arrived quickly and in perfect condition. I fitted a pair to my e-MTB bike to help cure a bad squeal and they bedded in very quickly, and now the brake squeal is gone.
7 August 2025
Reply from Uberbike Components
Thank you for this review!
We are thrilled to hear our E-Matrix compound pads have created another happy customer :)
We hope to see you shop with us soon again!
Uberbike Team
Eva
Reply from Uberbike Components
Hi Ade. Thank you so much for taking time to leave such a positive review! We're thrilled to hear that you’re happy with our products and customer service. Feedback like this means a lot to our team and motivates us to keep delivering the best experience possible. We truly appreciate your support and hope to see you again soon for more Uberbike upgrades!
Best regards,
Uberbike Components Team
Reply from Uberbike Components
Hi Keith. Thank you so much for your kind review! We're thrilled to hear that you're happy with the fit and quality of your new parts. Your continued support means a lot to us, and we look forward to serving you again soon for more Uberbike upgrades.
Best regards,
Uberbike Components Team
Brake pads
Needed some spare pads for our next European trip. Easy to order and promp delivery.👏
Been using Race Matrix pads for years and have always been excellent on performance, reliability and durability. 👍
22 August 2025
Reply from Uberbike Components
Hi Tracey. Thanks so much for your fantastic review! We're glad to hear the ordering process was smooth and the delivery fast. It's great to know you've trusted our Race Matrix pads for years, we really appreciate your loyalty and are proud to deliver the performance, reliability, and durability you count on. Have an amazing and safe European trip and hope to see you again soon for more Uberbike upgrades!
Best regards,
Uberbike Components Team
Great experience
Great experience, great help on the phone and fast delivery, this along with a great price, what’s not to like!
22 August 2025
Reply from Uberbike Components
Hi Heath. Thank you for taking time to leave such a positive review on your recent Uberbike experience, we really appreciate it! It's great to hear that we were able to assist you over the phone in support of your purchase and that you found our pricing to be competitive - that's what we aim for! Thank you again, and we hope to see you shop with us again soon for more Uberbike upgrades!
Best regards,
Uberbike Components Team.
Reply from Uberbike Components
Hi Graham. Thank you for taking time to leave such positive feedback! We're glad to hear you were happy with our fast service and competitive pricing. We appreciate your support and look forward to serving you again soon for more Uberbike upgrades!
Best regards,
Uberbike Components Team
Post mount adapter.
Excellent service as always when I needed parts in a hurry. And good advice re. the part I needed.
21 August 2025
Reply from Uberbike Components
Hi Ian. Thank you for taking time to leave such a positive review! We're so glad we could get the parts to you quickly and provide the advice you needed in selecting your new disc brake adapter. It's always a pleasure to help, and we hope to see you shop with us again soon for more Uberbike upgrades.
Best regards,
Uberbike Components Team.
Terrible components, aggressive, short sighted customer service
Terrible
Bad cables. Bad experience. Slow delivery, bolts snapped when torqued to manufactures specs.
Update, post response(1):
I dont need to be a "qualified technician" to fit my own bike parts. like many people, I enjoy it as part of the hobby, you are also selling to member of the public, not to trade, so your attitiued smells of a corporate response and refund "terms and conditions", I dont want to spend my time talking to you, or returning poor quality products, I want to fit a set of brakes to my bike and go ride it.
my review stands. if I cant torque the bolt you sell to the manufactureres setting, and it not snap due to the overbore on the hole you made, which seems way bigger than the oem, then its junk. I just wont use your chinese manufactured overpriced slow postage company again.
Further update(2), in response to Uberbikes:
I use trustpilot in good situations, or bad situations. When a service or product has exceeded my expectations, or fallen very short. This is the point of reviews, I can see you are unclear about this, and this is fine, but i am not refusing to engage with you, here we are, engaging. Many of the reviews i post get a positive engagement, people who have a real care for customers get in touch and resolve my issues, our relationship improves and so does my review.
You have chosen to fight rather than show any attempt to resolve, which speaks more about your company than any shortfallings on my part.
I took a punt on your company, but have realised that they are not as good as OEM parts, and have gone back to using genuine cables and bolts which dont snap, and are good quality, my brakes are now fully functioning and no company is telling me i cant fix or build my own bike, especially an aftermarket parts maker. Your cables are in the bin where they belong, so why would i care about your returns policy? what do you do with old broken cables full of mineral oil? im not keeping them around over a small amount of money spent on disposable parts.
Other customers’ experiences are irrelevant to this conversation, so lets look at the actual "facts" relevant to my situation:
- The cables / fitting parts took over a week to arrive
- They went on ok, I bleed the brakes, and they had issues, when i removed the banjo bolt it had broken
- The low quality Uberbikes parts went in the bin, I got OEM hoses from Magura, and they worked fine, as they always do, however they dont look as cool
- This review got posted and we had this conversation
Your responses have added, terrible awareness and aggressive customer service to the list of issues you have.
Kind regards
An Uberbike Customer
1 June 2025
Reply from Uberbike Components
Hi Solomon. We're sorry to hear about your experience and appreciate you bringing this to our attention. We always aim to provide high-quality products and reliable service, so it’s disappointing to learn that you have had an issue when trying to install the brake hose kit. We haven’t received any prior communication from you regarding this issue, so haven't been given the opportunity to help resolve this for you. We always advise that the installation of these brake hose kits is performed by a qualified technician. If you could please contact our support team directly - sales@uberbikecomponents.com with more details, we'd be happy to look into this for you.
Update - We are sorry to hear about your experience, but we’d like to clarify a few important points.
We’ve sold tens of thousands of these components with consistently positive feedback and have not seen the issue you've described reported by other customers. The bolt failure you mentioned may be related to installation or over-torquing, even when using a torque wrench, things like thread prep, alignment, and surface finish can affect the result.
As with any component, proper installation is key, which is why we recommend that parts are fitted either by or with advice from a qualified technician. This isn’t about being “corporate” it’s about ensuring safety, performance, and long term durability.
We’re disappointed to hear your view of our products and service, especially given that we do offer a clear and fair returns policy for any genuine manufacturing faults. Dismissing that option and choosing not to engage further limits our ability to investigate or resolve the issue properly.
We stand by the quality of our products and service, of which none of our products are Chinese manufactured and we use fast expedited delivery services. Our 4.9* Trustpilot score reflects this. While we understand you’ve made your decision, we believe it’s only fair to represent the facts clearly for others reading this, as over 85% of the Trustpilot reviews you have left other companies are negative also.
Best regards,
Uberbike Components Team
Great support
Had a little confusion on brake hose fittings but they gave me some great assistance quickly, out of hours on a weekend that got me sorted out. Much appreciated!
24 August 2025
Reply from Uberbike Components
Thank you for this review!
We are always trying our best to help our customers - whatever the time or day :) We believe it's important to get the help over as fast as we can - we want our customers to be out and about on their bikes :)
We hope to see you shop with us soon again.
Uberbike Team
Eva
Good parts, will upgrade any rig
I've had uberbike rotors and pads on every bike for the last 5-6 years. Solid braking, takes my old school xt calipers to the next level
Got a new set of rotors for the front and back, dressed in red. Last set lasted me 4 years of heavy use. Look really nice, disperse heat really well and will easily last me another 4 years.
I have a love hate relationships with their race compound pads, but this is likely my riding style. I might have to try out some of their other pad options?
In spite of this these pads seemingly last forever and always have enough bite wherever you are on the trail.
I'm a fan
30 April 2025
Unprompted review
Reply from Uberbike Components
Thank you so much for this review Mr Red!
We are a fan of you as well :) Please do try our E-MAtrix (blue compound). I am sure this new relationship will give you that something extra that's missing from the Race Matrix for you :)
You are right - it is about the riding style indeed.
Once you give the E-Matrix a try drop us an e-mail and let us know what you think of it!
Uberbike Team
Eva
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