It is the beginning only, and l’ve had truly positive experience from the MAPP teaching team. I could feel the teaching team/lecturers are professional, supportive, and have a great sense of humor. I... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Zoe from clearing was, fantastic very helpful, polite, patient and understanding. Despite I had awful experience with Joseph from students advice and guidance team. Zoe made it all okay for me. Thank... See more
UEL campus at Docklands today!!! So much fun and activities.. loving cocktail hour 🍸
I am studying for an MSc Data Science of UEL. I would highly recommend this British university to anyone intending to develop advanced skills in data science, analytics, machine learning, or spati... See more
Company details
Information provided by various external sources
The University of East London (UEL) is a public university in the London Borough of Newham, London, England, based at three campuses in Stratford and Docklands, following the opening of University Square Stratford in September 2013. The university's...
Contact info
University Way, E16 2RD, London, United Kingdom
- www.uel.ac.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Racist Institution-avoid.
No stranger to controversy this place is Racist, corrupt, and incompetent. Truely a bums on seats mentality and in more ways than one. What I learned here, I learned from other students and my own efforts to disassociate myself from the culture of apathy amongst staff and lecturers. I wanted a first class Degree but had to be content with a 2:1.

Reply from University of East London
AWFUL EXPERIENCE
The experience I had at this university was marked by a sense of loneliness, despite my naturally sociable nature. The campus seemed predominantly frequented by Indian students and staff, and unfortunately, I found them to be quite sceptical and exclusive towards other cultures. This was contrary to the initial impression given during the open day, where they claimed to have the highest variety of cultures – a statement I found to be untrue. Every single event or activity inside the campus was directly correlated to Indian culture. The courses were primarily taught by Indian teachers, and it became evident that there was a bias towards prioritizing Indian students. If I had known this beforehand, I would have considered choosing a different university. Unfortunately, this aspect significantly diminished my enjoyment of the three years spent here. I want to clarify that my dissatisfaction with the university doesn't stem from any racist sentiments. I am currently in a relationship with a Moroccan girl and strongly oppose any form of racism.
Regarding the courses themselves, I found them to be of poor quality. The knowledge imparted was basic and easily accessible through online resources, lacking in-depth exploration of the subject matter. The exams were notably easy, with open-book formats that allowed for easy online research to find answers. The quality of teaching is embarrassing; some teachers barely speak English, making it nearly impossible to understand them. A few of them seemed disengaged during lectures, focusing on their personal matters, and as a result, I had to rely on self-learning. Considering the significant amount of money required for tuition, this situation is just unacceptable. I strongly recommend choosing a different university.
Appalling University!
Appalling University!
My daughter attempted to apply here and two courses which are currently advertised on your website you have decided not to run next year. How this university is still running is beyond me! Avoid.

Reply from University of East London
SCAMMERS UNIVERSITY
If possible, I would give it 0 stars. It's the worst university for international students. They made me an offer asking deposit 60% of tuition fees for the course to issue CAS. The deposit is refundable if the university rejects to issue CAS to sponsor my visa. That's exactly what happened in the beginning of July. Today is mid September, I requested the refund of my deposit so many times but I'm still waiting to get it back now. They just took my money not planning to sponsor my visa from the beginning! !! I've accepted another offer already and received CAS and applied for a visa with another university in London as well. But I need money back!!! Refund my deposit back!!! NEVER ACCEPT OFFER FROM UEL, DO NOT REPEAT MY MISTAKE !!!
The Institute of Government and Public Policy
The Institute of Government and Public Policy, based within the UEL.
It is an absolute disgrace that this organisation run training courses for businesses that are not fit for purpose and lack any type of professionalism. This organisation is an absolute sham who are more interested in taking money than providing decent training. Not worth even 1 star.
This university cheated our son out of…
This university cheated our son out of a years tuition fees by telling him if he did a foundation year he could transfer to his chosen course. This was not the case and then when I raised a complaint it was ignored.
Worst admission process
Worst admission process. I got an offer for Masters in 2021 but the UEL team failed to respond back to emails and move on with admission process .I was lucky to get admission in other renowned university.
My brother is the next one to face same issues now, he paid the full fees, faced end number of unnecessary interviews, finally he got the CAS after 2 months with end number of errors, next round of chase to amend the CAS, but no response to emails or calls. The call centre is outsourced back to India where people answers your call by fake names with a standard response, 'Wait for 1 week for email response'.
It's frustrating to see such a laid back process of UEL.
My suggestion is , don't fall in trap, you will risk up your time, patience, career, even money . Go for some other Universities.
FRIGHTFULLY DIABOLICAL
I have just finished my undergraduate degree in psychology/child psychology. UEL is bar FAR the MOST shocking university there is. They are UNORGANISED, the teaching is PATHETIC, I taught myself EVERYTHING I know. Their support for students is DIABOLICAL!! You will NEVER get a response from ANY emails you send. I learnt ZERO from this university. Their dissertation module is a SHAMBLES. I would not recommend to ANYONE!!!!! Do NOT waste your time, money or application to this university. They are COMPULSIVE liars. There is NO duty of care for their students and they DO NOT understand MENTAL HEALTH. Please AVOID WITH ALL COSTS!!!!! If you need help they WILL send you on a wild goose chase. You will NEVER get problems resolved!!!!! The university is CORRUPT and that is an understatement. DO NOT GO TO THIS UNIVERSITY DO NOT SEND YOUR CHILDREN HERE PLEASE!!!!!
Systemic bullying in ‘Professional psychology’ department - Stay away!!!!
I can only echo the sentiments of so many others…. Bullying and cover-up by a corrupted management, disorganisation, disrespect of employees with families, low morale of staff and students because of all that, depressing campus, and the list goes on…. Unfortunately I was working for what they call ‘professional psychology’ department. Stay away from it to protect your mental health, but it’s obvious the whole university is not much different …..
Don’t do it !!!!!
Don’t do it !!!!!
I’ve never felt so helpless in my life, emailing multiple times asking for help directly to the hub and portal, never heard anything back. Even went in to ask for help and still heard nothing. This uni is so USELESS and UNHELPFUL it’s crazy and has ruined ever wanting to go back to university for me. All these emails saying they care for their student blah blah blah.
NO HELP OR SUPPORT FROM THEM, constantly saying the same thing over and over again about my situation. UNORGANISED - they DIDNT EVEN CONFIRM MY ATTENDANCE with SLC for that year, telling me I owe money to the uni when in fact THEY MESSED UP, they don’t know what they doing half the time. Didn’t even bother looking into it further and I had to do it myself. A butch if he said she said emails.
Don’t go if u wanna be neglected and ignored, No wonder why half the students there are depressed and sad. This uni is 💩!!!
Disorganized
I have been attending all lessons in their attendance and absence. It is unfortunate that I had a submission of their assessments and I haven’t had a lessons many times. Sone tutors don’t reply emails. The students keep changing rooms every week. This university is not organized at all. I have learn disabilities and they did not support me.
This university discriminates against…
This university discriminates against students with disabilities.!
I made an application to join, their admissions withdrew my application by stating NOT ACCEPTED on my disability declaration. I am glad that I read reviews and they withdrew. Because what would be if I was successful?
Please always read reviews before applying.
AS others stated here i too did not…
AS others stated here i too did not receive my certificate of BA Hons. I finished in May 22, and its Feb 23, almost a year since i finished yet no cert! They say they posted it but could not provide me a tracking number!
I am going to contact solicitor advice as i find it horendous, and frankly, it says it all about the school.
Also the quality of so called tutors was shocking. They all seemed to be there just to get paid and lacked any passion for subject, some pretended they are teachers but did not have any deeper knowledge.
Go elsewhere
They waste money on renovation after renovation but the services and courses are all underfunded?? Can't get through to advisors in reasonable time but they keep building new things on campus. Ridiculous
I am at UEL Docklands
I am at UEL Docklands, great place to study environment, but just needs to improve on resources.
Rubbish customer service
Rubbish customer service, I have been accepted an offer over 2 weeks ago & still until now have not received confirmation on anything nor updates of when I should come in. Bearing in mind I've accepted the offer and declined all others. So now I'm stuck between if my place their is confirmed or not, with no other options in my first year of university, I called up yesterday and customer service are literally teenagers that do not know what they are doing. How can you call yourself a university with the youth who most likely are still currently studying there to take full management of admissions and customer service, appalling.
Trust me on of Dumbest universities…
Trust me on of Dumbest universities across whole Europe this is, I was a student who driput from here because of no proper hub service and good faculties that's make your career waste here , our time is more valuable don't ever end up in this Uni , even I had got 5000 pounds scholarship in here
Still no certificate
Paid a fortune for the course and they can't even be bothered to send out my certificate. I get no sense when I contact the student hub. Sometimes they don't even reply. I currently have no proof that I am qualified. They are not so disinterested when it comes to taking the money though.
The UEL is an institution that is…
The UEL is an institution that is without prejudice harbouring the abusers responsible for the reviews on LEYF website that the Employment Tribunal Panel of Myers v LEYF refused my Additional Witness Statement after Winsome Duncan sent me 3 reviews. Because I was unable to access the LEYF website.
I followed all the procedures and was offered a Mental Health practitioner. I got Disability & Dyslexia Teaching & Learning Support Requirements. I applied for and got funding for my studies.
Then I realised something was wrong when I was advised that I was too advanced for one of the Modules I was on. Instead of getting the support I as promised I began to notice members of the UEL team on the course I applied for acting like LEYF and HMCTS and CPS and CJS and MOPAC and SRA and BSB and IOPC and JCIO and DBS and CCMCC career criminals. So my Chronic Anxiety means I was alert when I was having problems enrolling.
Matters came to a head on 27/9/2021 when Richard Harty rang my mobile and once I identified the threats I recorded him. On the 5/10/2021 I was targeted by 3 members of the UEL team including a Security Officer, beside the plaque dedicated to Black Lives Matter. When I challenged the perpetuators saying imagine it is Black History Month and I was mstreated. He claim he as born in Africa. Well I was rescued by an African Security Officer who noticed what was happening and came out to defuse the matter.
After that the threatening emails keep coming from UEL staff to remove the video I made of Richard Harty threatening me. Before the phone call I had no idea who Richard Harty is, but on doing my research I realise he is the mastermind if Men in Childcare and A Voice of a Child. Well there are concerns about MIC since Conor Bathgate the Blogger of MIC jump ship from LEYF to Bright Horizons. I carried out the A Voice of a Child research for June O'Sullivan in August 2010.
The "Red Flag" alert came because Richard Harty panicked and joined those discriminating against me. Therefore, my BOOKS will cover my research to consolidate my status as an expert authority on Subjects from cradle to grave in 2022.
institutionalised discrimination
Teaching has lost its way at this university. I watched a student be broken down during an exam. I watched and heard a lecture mock the student, while laughing at the answers being provided by the student. I listened as I heard the lecture show a lack of empathy and attack the student for not responding to a conversation.
How the lecture handled the situation was very worrying and disturbing. I felt very troubled and sorry for the student. The lecture raised her voice and failed to remain professional throughout. I heard the lecture being conflict with the student. The experience was very uncomfortable and other students had also expressed the same discomfort.
I do rate the student for remaining very professional and how the student conducted one self through that experience was excellent. The student was able to be the bigger person and continue with the exam. However the lecture for some reason had a chip on her shoulder and was real nasty to this student.
It was a shock to witness and you can actually see how different this student has been treated since then. Students see the non direct bullying that has carried on after.
Talks and conversations of the students character has been made to feel like a criminal when honestly the student was not in the wrong.
If I was to conclude I would say due to the students age, colour and also being very quite. The lecture I think found it easier to stereotype a person of colour that wears a face mask and tracksuit. I do honestly believe, if the student was much younger, maybe white the same approach would not have been given.
I want to apologise to this information for not being able to stand up for this person. I could see how this person was being isolated from other students and lectures and how it affected the student marks and exams.
You could see that some did not want the student to achieve. Looking back how tearful this student was during her exam due to the physio lecture being very mean. Not one lecture asked if she was okay and you could already see that the group of lectures already made their minds up and they were going to back their colleague know matter the cost of the damage and character destroying of the student.
Physiotherapy team department need to learn from their errors towards human beings. Not acceptable to be in the wrong and then be dishonest about a situation place the blame on others.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







