UFURNISHME Reviews 

I bought a couple of towels from this website at the beginning of April and received no confirmation email, nothing. By the end of the month I still hadn't heard anything and not had any towels arrived, so emailed them with every intention of phoning after the Bank Holiday weekend to find out what's going on. In the meantime I happened to log onto internet banking to see I've been issued a refund, again with no acknowledgement of my query, no notification that that's what was going to happen, nothing! The customer service is appalling as I was never told the towels were unavailable, the website mysteriously disappeared offline so I couldn't even get in touch and I have never received any sort of communication from them at all to this date!
Avoid, avoid, avoid.

Don't use this retailer. He seems to specialise in advertising items which are out of stock anywhere else. So you order and pay for it, pleased that you have managed to find one. You receive an acknowledgement email, then nothing. No product. It appears that he depends on people not following up, or forgetting to. I reported to my credit card company and London Trading Standards.
His excuse was "technical issues with website" - but still no product. Have now received refund.

Ordered curtains and received normal confirmatioin email. A week later nothing heard from the compay. Told twice that they had been dispatched after checkiing with supplier. When pressed for tracking information they back tracked and said they would havve to check with supplier. Canceled order and asked for refund. Had to phone twice to get refund. Go elsewhere.

Received automatic order confirmation with order no. Noted payment taken from my credit card within 24 hours but no dispatch confirmation. Emailed 2 days after order placed to ascertain when it would be dispatched, No response so called mobile number given to be told system was down and would call me back. Few hours later no repsonse so called again. Told order had been accepted by their supplier and order would be out for delivery that week, however, would check with supplier and get back to me. Again no response so called back following day to be told to expect tracking number the following day, Yet again no response. Sent email giving a deadline to give me update or refund, again no response. Called mobile and got cut off? Sent text referring them to my email and deadline and no response. I have notified my credit card company who are now disputing it on my behalf as it has become obvious they will not respond to my emails. Wish I had read the reviews on the company before purchasing - lesson learnt.

My order value was Fortunately only £30, placed on 3rd Jan 2016. I had an email from them on 5th to say, they can not fulfil my order and will issue a refund. Today is 11th and not refund received. Their Web site has disappeared.

I ordered Sundour ready made Plush curtains for my Mum as a Xmas present. The package arrived damaged by the courier!

I telephoned Ufurnishme and informed them what had happened. Within an hour I received a new tracking number and replacement curtains delivered directly to my Mum's house in time for Xmas.

Don't be fooled by their attractive website. I ordered a beautiful looking velvet cushion 2 months ago and received an acknowledgement email soon thereafter, but no mention was made of when I might expect delivery. I waited couple of weeks before ringing them to ask when I might expect delivery and was told that it should be about a week more. 2 weeks later, after numerous emails and phone messages left I was told that this fabric was no longer available and I was offered alternatives. I declined asking for a refund but after 2 weeks of lies about the money being sent I had to get my refund via PayPal. The totally dodgy thing is that 2 months later the same 'unavailable' item can still be ordered from them!

So I placed an order for four simple Kylie Minogue Ribble pillowcases and thank god I paid via PayPal, 8 phone calls and numerous emails, no one returns my calls and then I get an email off a Perry saying he will
Provide an update. Excuse after excuse , no update
Thank god for PayPal this has been escalated to them
This is what I would class as theft! They cannot give me a status of my order or will not issue a refund or even entertain the fact they have now been reported to PayPal
Do not buy from the company , I cannot believe they can operate their business in this manner