Purchased two energy light switches haven't worked since buying, spoke with manufacturer, still not working UK automation not answering chat/phone calls. Very poor service/product would not use again.... See more
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See what reviewers are saying
Very good: Sell products suitable with continental wall plugs, offer products (X10) hard too find in France, shipment time relatively fast. To improve: prices (at least for X10 products) high, shipme... See more
Only issue I had was that I took standard free delivery (3-5 days) and it turned up the following day - wow - amazing service. I bought the Automatic garage door opener and I managed to fit it mys... See more
A very reliable company. After many purchases of X10 kit over the years, I cannot find any fault with the service they provide. As they deal with electronic equipment sometimes things don’t go accordi... See more
Company details
Information provided by various external sources
UK Automation are one of the UK's leading home automation dealers and stockists of Z-Wave & X10 home automation systems. Leading dealer for Fibaro and Vemmio Z-Wave systems, Smartwares stockist, Green-I & Systemline multi room audio systems.
Contact info
Unit 14, Falcon Business Park, RG40 4QQ, Finchampstead, United Kingdom
- 0118 3240313
- info@uk-automation.co.uk
- www.uk-automation.co.uk
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Good service
Good service, price and speed of delivery. One of the few places I can still buy X10 modules.
amazed by the quality of their service…
amazed by the quality of their service thank you!
Slow dispatch & delivery
Ordered on Friday morning, still not arrived by Wednesday lunch. Received invitation to rate before I received my goods.
3rd time I’ve used this company, 3rd time standard dispatch & delivery has been very slow.
Didn’t ship my order that I paid next…
Didn’t ship my order that I paid next day delivery for. Had to chase it up and was told I’d be refunded for the shipping cost. That hasn’t happened and had no response to my emails now. Shop elsewhere!!!
Overall
Overall, very good but it would have been nice to know when my order was arriving. Other than that, no problems.
Good communication and fast delivery.
Faulty product no response
Batteries flat in remote ,bought new cost 6 pounds ,remote won't register with headset , turned on and off to reset as trouble shooting said , followed instructions simple instructions ten plus times nothing worked contacted help center reported issue via email no response . Know it's only a basic kit but still 40 quid down the drain ,would of expected it to work or customer service to send a new remote or headset even if I had to pay for postage ,even make contact
Good service
I ordered the F500 Garage motor, easy to place my order, and it shipped on the date I was given.
Great service
5* product as described.
Ordered 2 alarms for garage and outside…
Ordered 2 alarms for garage and outside shed. one turned up and was OK except the remote batteries needed to be replaced before it worked. The other one didn't turn up at all. I've rng the company who do not seem to accept phone calls and ask you to email. I've emailed them twice without reply.
The alarm i do have works but the siren could be a little louder to be more effective
Good service
Item I purchased available at a good price and delivered quickly.
Great service.
Poor service
Sent us a part that appears to be obsolete. No downloadable software available, which makes the item unuseable. Despite emailing the company for advice and solutions on more than one occassion, not a single response. Very disappointed and will not be using them or recommending them again.
Delivery arrived on time was up date…
Delivery arrived on time was up date with order progress
Good company to buy from
Good company to buy from, quick service. Very pleased with the product.
Terrible customer service
Terrible customer service. I’ve reached out to you 4 times and no response. The first 2 times were immediately after ordering to try to cancel before the goods were posted, second 2 times to ask for a returns code. NO RESPONSE! No phone number on web site. Would never buy from this site. EVER!
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