UKbride Reviews 

4,364
•
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Honestly, UK Bride has been a lifesaver. Instead of drowning in a million tabs and random notes, everything’s neatly organised and actually useful. The supplier options are great, the advice is real,... See more

Company replied

Rated 5 out of 5 stars

I’ve only just joined UKbride and I’m already really impressed! The site is easy to use and packed with great inspiration. I especially loved discovering Hampton Manor as a venue option — it looks abs... See more

Company replied

Rated 1 out of 5 stars

I was strangely reported with my last review for leaving my honest, true feedback. It was removed? So here I am, making sure I re-upload another 1* review.. I had a bad experience with thi... See more

Rated 5 out of 5 stars

Planning a wedding can feel completely overwhelming, especially when you’re trying to find the perfect suppliers, venues and little details that will make your day feel truly special. UKbride... See more

Company replied

Company details

  1. Wedding service
  2. also in
  3. Wedding planner

Written by the company

The most loved wedding website in the UK. More 5-star reviews than our main competitors combined. Free for brides to join UKbride and you could win a wedding worth up to £25,000. Plan your wedding properly with a little help from over 1 million members. Our business has been established for over 20 years. Due to the quantity of reviews we achieve we are unable to post replies to either good or bad reviews. More reviews available at www.ukbride.co.uk/feedback.


Contact info

4.2

Great

TrustScore 4 out of 5

4k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 69% of negative reviews

Typically takes over 1 month to reply

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4.2

All reviews

(4,364)

46 reviews in the last 12 months

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Rated 5 out of 5 stars

Thanks to UK Bride!

Thanks to UK Bride we’ve found our dream wedding venue and couldn’t be happier. The site is full of inspiration and useful resources that make the potentially daunting task of planning your big day more enjoyable. 5*

8 February 2025
Unprompted review
UKbride logo

Reply from UKbride

Thank you for your gracious feedback! We're thrilled to announce that each Valentine's Day, UKbride has the privilege of making one lucky couple's dream come true through our wedding competition, where they can win a wedding valued at up to £25,000. Additionally, we offer monthly prizes drawn around the first day of each month. Wishing you the best of luck, and don't forget to explore the benefits of becoming a UKbride Power User for extra opportunities to win. Thank you for choosing UKbride for your wedding planning needs, and congratulations on this beautiful journey ahead!

Rated 5 out of 5 stars

Can’t wait!

I used UK bride a lot when I went to the wedding industry, I always found them very helpful! I have just signed up now, and the process is very easy, with very relevant questions. I can’t wait to start looking through the website!

7 February 2025
Unprompted review
UKbride logo

Reply from UKbride

Thank you for your valuable feedback! Wedding planning is an exciting endeavour indeed. With so much to organize, we've tailored UKbride's content to provide guidance on what to book and when. We're confident that you'll discover a plethora of wonderful venues and suppliers on UKbride, facilitating a seamless planning process for your special day. Our aim is to make wedding planning a joyous experience rather than a burdensome task!

Rated 5 out of 5 stars

Makes it super easy to see and contact…

Makes it super easy to see and contact all different venues especially! Venues of all types and styles are on here and they contact you straight away. Making to very easy to plan!

5 February 2025
Unprompted review
UKbride logo

Reply from UKbride

Your feedback is greatly appreciated, thank you! We understand that planning a wedding can feel overwhelming at times, which is why UKbride is designed to offer helpful prompts and connect you with local suppliers. We've strived to ensure that our site is comprehensive and user-friendly. If you know any other brides-to-be, please do share that UKbride is a leading national wedding planning website in the UK, boasting over a million members!

Rated 5 out of 5 stars

UK Bride is the go to place for…

UK Bride is the go to place for everything wedding! If you want to ensure that your wedding is truly the fairytale event you've dreamed if having UK Bride will make that become reality.

1 February 2025
Unprompted review
UKbride logo

Reply from UKbride

It's wonderful to receive such positive feedback! We're thrilled to announce that every Valentine’s Day, UKbride fulfils the dreams of a lucky couple with our competition to win a wedding worth up to £25,000. Additionally, we offer monthly prizes drawn at the beginning of each month. Wishing you the best of luck! And don't forget, UKbride Power Users enjoy extra chances to win, making membership truly worthwhile.

Rated 5 out of 5 stars

Everything under your finger tips !

Everything under your finger tips !

29 September 2024
Unprompted review
UKbride logo

Reply from UKbride

Your kind words are greatly appreciated, thank you! We understand that wedding planning can be a mix of excitement and stress, which is why we've curated our content to offer practical advice and connect you with a diverse range of wedding businesses. Our mission is to ensure that your wedding planning journey is not only efficient but also enjoyable!

Rated 1 out of 5 stars

Scammers

Scammers! Be very careful and run away as fast as you can

28 January 2025
Unprompted review
UKbride logo

Reply from UKbride

Dear Claudia,

Thank you for sharing your feedback. We appreciate all reviews as they help us improve our services. However, we believe your review contains a misleading and libelous statement that we would like to address.

A scam is defined as "an illegal trick, usually with the purpose of getting money from people." As UKbride has now received a court judgment affirming its fair, reasonable, and legal trading practices, your false statement is libelous to UKbride.

While we welcome constructive feedback, I’m sure you will appreciate that we cannot tolerate false or libelous statements that damage our reputation. Initially, we kindly request that you remove or amend your review to reflect accurate information. Should this not be possible, we may need to explore other avenues to protect our reputation.

Thank you for your understanding and cooperation. We hope to resolve this matter amicably and continue to support your business.

Yours sincerely,

UKbride Customer Services

Rated 5 out of 5 stars

Lots of super helpful pages for a very…

Lots of super helpful pages for a very overwhelmed bride to be. Thank you

23 January 2025
Unprompted review
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Reply from UKbride

Thank you for your feedback—we truly appreciate it! With over a million members and over 180,000 Facebook followers, UKbride offers a vibrant community to stay connected with. Keep an eye on our socials for updates and inspiration as you embark on your wedding planning journey!

Rated 5 out of 5 stars

UKBride brings everything together

UKBride brings everything together! There’s special offers, free giveaways and it’s just brilliant for inspiration.

22 January 2025
Unprompted review
UKbride logo

Reply from UKbride

Thank you for your feedback! We're excited to share that we're currently developing the UKbride App—a powerful and user-friendly wedding planning resource compatible with Apple and Android devices. Packed with amazing features, we believe it will revolutionize your wedding planning from the moment you download it!

Rated 5 out of 5 stars

Absolutely love this so helpful fresh…

Absolutely love this so helpful fresh and fun 😁

17 January 2025
Unprompted review
UKbride logo

Reply from UKbride

Your feedback is greatly appreciated, thank you! We understand that planning a wedding can feel overwhelming at times, which is why UKbride is designed to offer helpful prompts and connect you with local suppliers. We've strived to ensure that our site is comprehensive and user-friendly. If you know any other brides-to-be, please do share that UKbride is a leading national wedding planning website in the UK, boasting over a million members.

Rated 1 out of 5 stars

UKThieves

If you are a business thinking of working with or advertising UKBride be very, very careful of their 3month 'free' trial.
To end it you have to obtain a stop code, but there is nowhere on their website or your account that allows you to do this.
I will never work with them again.
Customer service is terrible, all they want is your money, they offer no support.

25 December 2024
Unprompted review
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Reply from UKbride

Dear Mr Docherty,

Thank you for sharing your feedback. We appreciate all reviews as they help us improve our services. However, we believe your review contains several inaccuracies and misleading statements that we would like to address.

Our free trial offer allows businesses to experience our services without obligation. The requirement for a STOP CODE to prevent automatic renewal is clearly stated in our terms and conditions and on our order form. You signed and agreed to these terms, acknowledging that you read and understood them. The process is straightforward and clearly highlighted purposely in a prominent red box on the order form.

Established in 2002, UKbride is a reputable business recognised as a leading and award-winning national wedding website in the UK with thousands of satisfied clients. Our mission is to support businesses by providing valuable leads and marketing opportunities. We are committed to finding a swift and amicable resolution to your situation. Please reach out to us at customer.services@ukbride.co.uk or call our team on 0800 112 3 112 so we can discuss your concerns and find a satisfactory resolution.

While we welcome constructive feedback, I’m sure you will appreciate that we cannot tolerate false statements that damage our reputation. Initially, we kindly request that you remove or amend your review to reflect accurate information. Should this not be possible, we may need to explore other avenues to protect our reputation.

Thank you for your understanding and cooperation. We hope to resolve this matter amicably and continue to support your business.

Yours sincerely,

UKbride Customer Services

Rated 5 out of 5 stars

Lots of information and some summary help tips

Lots of information and some help tips. Quite a few things I hadn’t thought about

16 January 2025
Unprompted review
UKbride logo

Reply from UKbride

It's wonderful to receive such positive feedback! We're thrilled to announce that every Valentine’s Day, UKbride fulfils the dreams of a lucky couple with our competition to win a wedding worth up to £25,000. Additionally, we offer monthly prizes drawn at the beginning of each month. Wishing you the best of luck! And don't forget, UKbride Power Users enjoy extra chances to win, making membership truly worthwhile.

Rated 5 out of 5 stars

Thanks for all the amazing tips and…

Thanks for all the amazing tips and advice...much needed at a time when my brain is working overtime.

15 January 2025
Unprompted review
UKbride logo

Reply from UKbride

Thank you for your valuable feedback! Wedding planning is an exciting endeavour indeed. With so much to organize, we've tailored UKbride's content to provide guidance on what to book and when. We're confident that you'll discover a plethora of wonderful venues and suppliers on UKbride, facilitating a seamless planning process for your special day. Our aim is to make wedding planning a joyous experience rather than a burdensome task!

Rated 5 out of 5 stars

Would definitely recommend this…

Would definitely recommend this competition site as it's very easy to enter and lots of choices

14 January 2025
Unprompted review
UKbride logo

Reply from UKbride

Thank you for your gracious feedback! We're thrilled to announce that each Valentine's Day, UKbride has the privilege of making one lucky couple's dream come true through our wedding competition, where they can win a wedding valued at up to £25,000. Additionally, we offer monthly prizes drawn around the first day of each month. Wishing you the best of luck, and don't forget to explore the benefits of becoming a UKbride Power User for extra opportunities to win. Thank you for choosing UKbride for your wedding planning needs, and congratulations on this beautiful journey ahead!

Rated 5 out of 5 stars

As a newly engaged bride to be

As a newly engaged bride to be, UK bride has been SO helpful! Planning a wedding can be overwhelming but having everything in one place makes it a lot less daunting! Thank you UK bride 👰🏽‍♀️

12 January 2025
Unprompted review
UKbride logo

Reply from UKbride

Thank you for your feedback—we truly appreciate it! With over a million members and over 180,000 Facebook followers, UKbride offers a vibrant community to stay connected with. Keep an eye on our socials for updates and inspiration as you embark on your wedding planning journey!

Rated 5 out of 5 stars

Just joined and so far loving this…

Just joined and so far loving this site, so easy to access and makes wedding planning so exciting and stress free.

11 January 2025
Unprompted review
UKbride logo

Reply from UKbride

Your feedback means a lot to us! Wedding planning is an exciting adventure, and we're thrilled that UKbride is proving to be a valuable resource for you. With a wide selection of local wedding venues and suppliers, we're here to provide tips and support as you plan your special day. Wishing you all the best with your preparations!

Rated 5 out of 5 stars

Read the 1 star reviews before you…

Read the 1 star reviews before you venture further. Then make up your own mind whether this company is someone you would like to do business with

9 January 2025
Unprompted review
UKbride logo

Reply from UKbride

Dear Mr Haynes,

Thank you for sharing your feedback. We appreciate all reviews as they help us improve our services.

While we acknowledge that we have received a small quantity of 1 star reviews, you will notice that we have also received thousands of 5 star reviews. We are confident in the quality of service we provide and the professionalism we uphold. In your particular case, we wish to note that the matter was reviewed in court, and judgment was found in favour of UKbride, reflecting our commitment to fairness and integrity.

UKbride has more five-star reviews than its main competitors combined, demonstrating overwhelmingly that UKbride is a trusted and well-regarded source in the wedding industry.

Yours sincerely,

UKbride Customer Services

Rated 5 out of 5 stars

Great website!

This platform makes wedding planning so much easier! It’s so useful to have so many resources all in one place.

9 January 2025
Unprompted review
UKbride logo

Reply from UKbride

Thank you for sharing your positive feedback with us! We're honoured to be part of your journey towards your upcoming wedding. Your excitement fuels our dedication to providing valuable resources and guidance through UKbride. We're delighted to know that our website has been helpful in your planning process, and we'll continue to strive to support couples like yours every step of the way.

Rated 5 out of 5 stars

Quick and easy to enter

Quick and easy to enter. Fingers crossed

28 December 2024
Unprompted review
UKbride logo

Reply from UKbride

Your kind words are greatly appreciated, thank you! We understand that wedding planning can be a mix of excitement and stress, which is why we've curated our content to offer practical advice and connect you with a diverse range of wedding businesses. Our mission is to ensure that your wedding planning journey is not only efficient but also enjoyable!

Rated 5 out of 5 stars

They’ve been amazing and clear what to…

They’ve been amazing and clear what to do to win

8 January 2025
Unprompted review
UKbride logo

Reply from UKbride

Thank you for your feedback! We're excited to share that we're currently developing the UKbride App—a powerful and user-friendly wedding planning resource compatible with Apple and Android devices. Packed with amazing features, we believe it will revolutionize your wedding planning from the moment you download it!

Rated 4 out of 5 stars

We are excited to see what there is to…

We are excited to see what there is to win! Will be back to update! Praying that we win!

6 January 2025
Unprompted review
UKbride logo

Reply from UKbride

It's wonderful to receive such positive feedback! We're thrilled to announce that every Valentine’s Day, UKbride fulfils the dreams of a lucky couple with our competition to win a wedding worth up to £25,000. Additionally, we offer monthly prizes drawn at the beginning of each month. Wishing you the best of luck! And don't forget, UKbride Power Users enjoy extra chances to win, making membership truly worthwhile.

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