UKBullion.com Reviews 

741
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Very good experience, company always deal with orders very quickly and customer serice is also great. Better prices than many other companies. Really pleased with everything.

Rated 5 out of 5 stars

I had such a straightforward transaction with UKBullion. I'm really happy with the delivery and items purchased. I really cannot fault them. Their pricing is also reasonable.

Rated 5 out of 5 stars

Very simple web site, easy to use and fast, secure delivery at a reasonable price

Rated 5 out of 5 stars

Have used this company on & off last few years to buy silver & gold coins when I have spare cash. Found them to be more competitive than some bigger online companies. Professional experience with them... See more

Company details

  1. #6 of 36 best companies in Gold dealer
  2. #6 of 21 best companies in Coin dealer
  3. #6 of 35 best companies in Gold and silver trading company
  4. #7 of 78 best companies in Investment service
  5. #8 of 24 best companies in Jewellery Buyer
  6. #2 of 8 best companies in Scrap metal dealer

About UKBullion.com

Written by the company

UKBullion are Official Partners to The Royal Mint, and Authorised Distributors and resellers for our world-renowned partners including The Perth Mint, Metalor, Umicore, PAMP Suisse, Valcambi and many more.

With over 20 years of experience in supplying the finest quality, fully certified precious metal products, we offer a one-stop shop for investors and collectors who wish to buy or sell precious metals as well as providing assaying services for your scrap precious metal.

We offer free, fully insured UK delivery with every purchase as well as low cost, fully allocated and insured vaulted storage in the UK. We can also offer our customers the opportunity to make VAT- free purchases of silver bullion bars and coins held in UK LBMA vaults.

Our vision is to enhance our position as a leading global Bullion dealer, recognised for outstanding quality, service and customer satisfaction.

Buy precious metals online quickly and easily with your credit card, debit card or by bank transfer with UKBullion.

UKBullion Banner

UKBullion.com

Written by the company

FREE Fully Insured UK Delivery
Standard, FREE fully insured delivery, is part of the service. If you require your order guaranteed for Saturday or if your order is under £250 and you need it next working day, there are upgrade options available.
Secure Online Card Payments
We have partnered with SecureTrading for secure, encrypted, online card payments that make ordering with us a doddle. Secure Trading provide us with a Level 1 PCI DSS compliant payment gateway. This secure portal joins with our website and allows customers to input their card details directly into the Secure Trading system. We do not receive card details through our own site so there are no issues relating to interception of sensitive data and we do not store card details, therefore we cannot be a target for criminals looking to steal your card data.
Secure & Professional Storage Options
We offer our customers the option of storing their bullion purchases with us at a low monthly cost.

Price Match Guarantee

Found a Better Price? Let Us Know

Found a Better Price? Let Us Know
* Price match is against competitors final price including any additional fees such as delivery; * Only applicable to identical products (i.e. weight, brand, packaging, purity, etc...); * Not valid where competitors product is out of stock and/or not available for delivery within 48 hours; * Price match is only valid at the moment of your order; * The match needs to be verified. To initiate verification you need to call us on 0800 090 3256 and speak to one of our agents; * This offer is none transferable; * Price Match Guarantee is not valid in conjuction with any other offers, discount codes, installments or wholesale; We cannot accept prices from comparison or auction sites

Contact info

4.9

Excellent

TrustScore 5 out of 5

741 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(741)

44 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A pleasure doing business!

I have bought from UK Bullion a few times now and the service is very good.
The quality of the products are very high and always Arive at the specified time in a well protected parcel.
I highly recommend them and will be buying from them again soon

4 May 2022
Unprompted review
Rated 5 out of 5 stars

Good E2E Experience

That was the first time I buy a gold bar online. I was very nervous about the delivery but eventually, the gold was safely delivered to my home. The gold bar I bought is a PAMP gold bar, therefore, used the PAMP app to verify the gold bar, the bar is 100% real. Really happy with the experience with UK Bullion and will definitely recommend it. Besides, their customer service is responsive.

28 April 2022
Unprompted review
Rated 5 out of 5 stars

Excellent!

Excellent customer service. Easy to use. Great products.
I have no issues recommending UKBullion to anyone looking to purchase Gold or Silver.

12 April 2022
Unprompted review
Rated 5 out of 5 stars

First time using

This was my first time using UKBullion, I was advised by friends to use this company, once I ordered my item it came within 3 days and very well packaged. The website was very easy to navigate, and easy to order. I will definitely use them again.

30 March 2022
Unprompted review
Rated 5 out of 5 stars

Great company to deal with

Many thanks to Luke today for making the process super easy. I had something to sell and the procedure was explained fully at every stage. After a telephone conversation to confirm the transaction was ok to go ahead the money was in my bank within a couple of hours. I can definitely recommend UKBullion, they offer the best price and are great to deal with. Thanks to all concerned

1 February 2022
Unprompted review
Rated 5 out of 5 stars

5 Star products matched with 5 star customer service

Finding a great product at a very competitive price is only half the battle. Finding customer service to compliment that is key..
A massive thank you to Jan Lacy for her assistance today. She definitely went the extra mile to answer all of my queries. Then resolved everything immediately.
5 STAR PRODUCT & 5 STAR CUSTOMER SERVICE.

19 November 2021
Unprompted review
Rated 5 out of 5 stars

Secure delivery

Although this was my third purchase I wanted as usual to make sure that I received my purchase quickly and securely. This time the package arrived very quickly. I very much appreciated Jan's efforts to make sure the product was delivered safely. I like that the product comes in bland packaging. So to the Royal Mail postman it could be anything. I will definitely go to this company again.

1 November 2021
Unprompted review
Rated 5 out of 5 stars

No complaints

No complaints. The service was seamless, the people friendly.

The product came concealed so no one would know I’m a pirate stacking gold.

4 October 2021
Unprompted review
Rated 5 out of 5 stars

Very happy and confident in my purchase…

Very happy and confident in my purchase thanks to excellent customer care
I have been so happy and impressed with the information and the service that I received from The Gold Bullion Company. This was my first transaction of this kind and the team were really helpful. Luke took his time to discuss my requirements with me and I received my purchase very quickly and securely. I am really happy with the purchase and the price and I will definitely go to this company again.

8 September 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent customer service and prompt next day delivery.

I hadn’t made a purchase of this type before and Lauren was very knowledgeable about the company products of interest to me and went out of her way to provide me with all the information I needed to make the right purchase decision. She was very prompt with all her communication - a great asset to UK Bullion.

I would have no hesitation in recommending them and would be very happy to do business with them again.

23 August 2021
Unprompted review
Rated 5 out of 5 stars

The product was grate

The product was grate. It was a bit scary to order online something so expensive but then it arrived when the website said it would so that was a relief.
Grate website, very easy to use and grate customer service too.
Before writing this I red the few negative reviews for the company and I’m very happy to see that they’ve come a long way since the time of those unhappy shoppers.
Keep up the good work 😉👍

17 August 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look