Emails I sent with questions about the fabric I was interested in prior to and after placing my order were answered knowledgeably within minutes. I even got a reply to an email on a Sunday! The samp... See more
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Firstly, Customer Services…excellent! I was in the process of making an assortment of covers for a boat and had estimated 20 metres would be required for the job. I contacted UK Fabrics to ask if the... See more
I placed an order for various fabric to fill an order. First time using them. I've chased the order by email as they don't have a phone number. 10 days later it arrived only to find one item of fabric... See more
Edited from 1 star to 4 stars. Once I’d sent a message on their website I received an email the next working day and another piece of fabric was shipped that day and received the next working day, q... See more
Company replied
Company details
Written by the company
Welcome to UK Fabrics Online, where we have the best quality fabrics our customers are looking for!
Contact info
Stockport, United Kingdom
- orders@ukfabricsonline.com
- www.ukfabricsonline.com
4.1
Great
552 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 80% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Product as described
Product as described, arrived promptly, no hassle at all.
17 August 2023
Unprompted review
Reply from UK Fabrics Online
Hi Bob,
Thank you for the review!
We are glad to hear that everything went from the ordering to the arriving of the product and its quality and description. We can promise we only offer the best quality products our customers are looking for and yours was no exception!❤️
Hope to serve you again in the near future!
Best regards,
UK Fabrics Online.
I’ve not received my order
I’ve not received my order , quick to take my money , no tracking on the order . I’ve sent 2 emails asking where it is , no reply to both . Poor service
7 September 2023
Unprompted review
Reply from UK Fabrics Online
Hi Lorraine,
Thank you for sharing your experience.
We sincerely apologize for the inconvenience you have experienced with your order.
This was an oversight on our part, and we deeply regret any inconvenience this may have caused. We thought we did reply to your email.
We have now replied to your email and if you have any further questions or concerns, please let us know.
Once again, our apologies.
Best regards,
UK Fabrics Online.
advice & delivery + a great product
I emailed UK fabrics to ask about waterproof fabrics for outdoor use, I received a swift reply giving me 3 suggestions of different prices. I ordered my choice which was delivered promptly, This is the second time that i have ordered from them and would definitely recommend them!
1 September 2023
Unprompted review
Reply from UK Fabrics Online
Hi Steve,
Thank you for the kind words!
It is amazing to hear that you reached out to us for advice on waterproof fabrics for outdoor use and that you received a quick response with helpful suggestions which led to a happy purchase.❤️
If you ever have more questions or require our assistance in the future, please don't hesitate to get in touch. Hope to serve you again in the near future!
Best regards,
UK Fabrics Online.
Easy to order and delivered on time
Easy to order and delivered on time, ordered a waterproof UV protection material to make a cover for rattan patio table if it wears well I will purchase some more to cover the corner settees but so far so good
19 August 2023
Unprompted review
Reply from UK Fabrics Online
Hi Lynne,
Thank you the review!
We are happy to hear that ordering from us was easy and that your Waterproof UV Resistant fabric arrived on time. ❤️
We are 100% you will be happy with its quality and hope to be able to serve you again in the near future.
If we can, could we our fabrics in action? If so, please email diogo@ukfabricsonline.com with a picture or two.
Best regards,
UK Fabrics Online.
Great quality fabric
Great quality fabric, speedy delivery. I'm using the fabric to make beanbags for outdoors, and dry bags to go inside rucksacks.
5 September 2023
Unprompted review
Reply from UK Fabrics Online
Hi Sarah,
Thank you for sharing your experience with us!
We are glad to hear that you find our fabric to be of great quality and that the delivery was speedy. We can promise we only offer the best quality fabrics our customers are looking for! ❤️
Our fabric is designed to perform very well in outdoor settings so we are more than confident it will work wonderfully for your creations.
If you can, we would love to see our fabrics in action! Please email diogo@ukfabricsonline.com with a picture or two with your newly made beanbags and dry bags.
Hope to serve you again in the near future!
Best regards,
UK Fabrics Online.
Great waterproof material
Great waterproof material. Cheapest price out there. Being used for a battery car to save seat getting wet. Excellence service and delivery
25 August 2023
Unprompted review
Reply from UK Fabrics Online
Hi Sharon,
Thank you for the review!
It is great to hear that our fabrics fit your project well and you are happy with its quality. We only offer the best quality fabrics our customers are looking for!❤️ Also, thank you for the kind words about our excellent service!
Hope to serve you again in the near future.
Best regards,
UK Fabrics Online.
PVC Fabric
I ordered waterproof UV resistant PVC fabric and it arrived in good time and in good condition.
16 August 2023
Unprompted review
Reply from UK Fabrics Online
Hi David,
Thank you for your review!
We are glad to hear that you are happy with our Waterproof PVC UV Resistant and its high quality. We only offer the best quality fabrics our customers are looking for!❤️
We would love to see our fabric in action! Please, email diogo@ukfabricsonline.com a picture or two with our Waterproof PVC UV Resistant if you can.
Hope to serve you again in the near future!
Best regards,
UK Fabrics Online.
Had what I wanted
Had what I wanted, great fabrics and customer service. Quick ship too.
15 August 2023
Unprompted review
Reply from UK Fabrics Online
Hi,
Thanks for sharing your review!
It is great to hear that everything went well with ourselves. From the customer service to the fabric and its quality! ❤️ What we can promise is we have the best quality fabrics our customers are looking for and yours was no exception!
Hope to serve you again in the near future!
Best regards,
UK Fabrics Online.
Reply from UK Fabrics Online
Hi TAM,
Thank you for the review!
We are glad to hear that everything went super well with your interaction with our company, from ordering the fabric to the shipping and most important, our amazing quality!❤️ We only have the best quality fabrics our customers are looking for.
Hope to serve you again in the near future!
Best regards,
UK Fabrics Online.
So easy to order
So easy to order. The fabric was better than expected and the price was amazing.
Delivery was really quick and trouble free.
I will definitely be back now I know about this store.
Very happy with my purchase
23 August 2023
Unprompted review
Reply from UK Fabrics Online
Hi Tracey,
Thank you for the kind words!
It means a lot to hear that about ourselves and our service. We can promise we only offer the best quality fabrics our customers are looking for and yours was no exception!❤️
Thank you again for the recommendation and hope to serve you again in the near future!
Best regards,
UK Fabrics Online.
Thank you so much
Thank you so much, I am absolutely delighted with my upholstery gold fabric. It was lovely to work with and i’ve made 6 new seat covers for our forth coming bar my husband is building. The fabric was lovely quality.
27 August 2023
Unprompted review
Reply from UK Fabrics Online
Hi Katharine,
Thank you for sharing your review with us!
We are glad to hear that you are super happy with your purchase. Offering the best quality fabric our customers are looking for, is our top priority and we are glad we have managed to maintain our promise.❤️
We would love to see our fabrics in action! If you can, please, email diogo@ukfabricsonline.com a picture or two.
Hope to serve you again in the near future!
Best regards,
UK Fabrics Online.
tapestry upholstery material
Bought tapestry upholstery material to re-cover dining room chairs.
Absolutely delighted with the quality of the material and price. Delivery was on time.
8 August 2023
Unprompted review
Reply from UK Fabrics Online
Hi Margaret,
We must say, we are also absolutely delighted with such kind words! It means a lot to us and our promise in only offering the best quality fabrics our customers are looking for.❤️
We would love our tapestry fabrics in action! Please, if you can, email diogo@ukfabricsonline.com with a picture or two of your refreshed chairs.
Hope to serve you again in the near future!
Best regards,
UK Fabrics Online.
Great quality and range of fabrics
We've purchased much material from UK Fabrics for making covers on our boat. The fabric quality is superb, with great communication, and delivery times. There's a great range of fabrics and choice of colours too.
13 July 2023
Unprompted review
Reply from UK Fabrics Online
Hi Adam,
Thank you for sharing your review with us!
We are glad to hear everything well with your purchase from the delivery to the communication and most importantly, the superb quality! If there is something we can promise is, we have the best quality fabrics our customers are looking for!❤️
We would love to see our fabrics in action! If you can, please email us a picture or two of boat cover to diogo@ukfabricsonline.com.
Hope to serve you again in the near future!
Best regards,
UK Fabrics Online.
I recently purchased some …
I recently purchased some showerproof material to make comfy seating cushions for my outside teak furniture I am delighted with my purchase, ,ordering was easy,,delivery in just a few days Reasonably priced ! I would definitely recommend. Uk fabrics on line
28 August 2023
Unprompted review
Reply from UK Fabrics Online
Hi David and Sheila,
Thank you both for the amazing words! It means a lot to hear that our material you purchased worked perfectly for your outdoor teak furniture cushions.
We definitely would love to see our fabrics in action! If you can, please email us a picture or two to diogo@ukfabricsonline.com.
Hope to serve you again in the near future!
Best regards,
UK Fabrics Online.
Great choice of fabrics and Great Service
This is the second order I have made with the company - the first was to order some samples which arrived quickly and were a good size, which allowed me to be confident in ordering larger amount.
Ordering is simple and delivery was quick. The material is good quality and will be happy to order again for the next project ☺️
24 August 2023
Unprompted review
Reply from UK Fabrics Online
Hi Bluevalhalla,
Thank you for the kind words!
It is great that the samples arrived quickly and were of a good size, helping you make an informed decision for your larger order. Plus, it is good to know that you found our ordering process straightforward and that the delivery was swift. We have been getting a lot of great feedback since we launched a new website a few months ago!
Most important, we are glad to hear you are happy about the quality of the fabric! We only offer the best quality fabrics our customers are looking for and your order was no exception!
Hope to serve you again in the near future again!
Best regards,
UK Fabrics Online.
Fabulous fabric
Fabulous fabric. I'm really pleased with it. One gripe is that I paid for next day delivery, but the fabric arrived a week later owing I think to DHL's incompetence.
24 August 2023
Unprompted review
Reply from UK Fabrics Online
Hi Mrs. Mountain,
Thank you for the review!
We are delighted to hear that you are really pleased with the fabric you have purchased from us! ❤️
We apologize for the inconvenience you experienced with the delivery time. We understand the frustration this can cause, especially when next day delivery is expected. Mistakes happen and we are sure it was one-off event.
Hope to serve you again in the near future again!
Best regards,
UK Fabrics Online.
I bought some waterproof polyester to…
I bought some waterproof polyester to make mattress covers for a bed in a van. The fabric is well described on the website and delivered quickly. Easy to sew material which I think is really for outdoor cushions, but it works well as upholstery for a van and drapes well. Looks like it will be hard wearing.
26 August 2023
Unprompted review
Reply from UK Fabrics Online
Hi Ian,
Thank you for the review!
It is great to hear that the our waterproof fabric you purchased was well-suited for your project of making mattress covers for a your van bed.❤️
We are glad that you found the fabric description on our website accurate, the delivery was prompt and most importantly, the quality of the fabric was excellent!
We would love to see our fabrics in action! If you can, please email diogo@ukfabricsonline.com with a picture or two!
Hope to serve you again in the near future!
Best regards,
UK Fabrics Online.
Luxury Plush Velvet Fire Retardant Upholstery Fabric
Everything perfect. I bought 4 different colours of the Luxury Plush Velvet Fire Retardant Upholstery Fabric, to reupholster my dining room chairs. All very rich looking and great quality. They look amazing. I am delighted - and at such a reasonable price too! Great communication throughout. Thank you!!
1 August 2023
Unprompted review
Reply from UK Fabrics Online
Hi JM,
Thank for the amazing words!
We are thrilled to hear that everything went perfectly for you and your choice of fabrics for your project! We can promise we only have the best quality fabrics our customers are looking for! ❤️
It means a lot to hear that our Luxury Plush Velvet Fire Retardant Upholstery Fabric for reupholstering your dining room chairs was spot on.
Also, thank you for the mention on our amazing customer service!
We would love to see our Plush Velvet in action if you can. Please, email diogo@ukfabricsonline.com with a picture or two!🥰
Hope to serve you again in the near future!
Best regards,
UK Fabrics Online.
Great range of waterproof fabrics
I have made a few purchases from UK Fabrics Online and deliveries are always as estimated or before. I love the outdoor printed fabric, especially the Ditsy Floral, which is very "Klimtesk". The team keep you up to date regarding your order, which is great to organise your projects. Would recommend & use again
24 August 2023
Unprompted review
Reply from UK Fabrics Online
Hi Lally,
Thank you for the amazing words!
Let us start by thanking you for the trust in us and our fabrics! It means a lot to hear that your experiences with UK Fabrics Online have been consistently positive. ❤️
Hope you check our own brand product launch, Textura™ WP113 Printed Waterproof Outdoor Fabric, on the 1st of September!
Once again, thank you for your recommendation, and we can't wait to have the pleasure of serving you again in the future.
Best regards,
UK Fabrics Online.
Waterproof cushions
I recovered my furniture with the fabric it was pure quality,would definitely order again xx
18 August 2023
Unprompted review
Reply from UK Fabrics Online
Hi Sandra,
Thank you for the kind words!
We are happy to hear that the fabric you used to recover your furniture met your expectations in terms of quality. We only offer the best quality fabrics our customers are looking for!❤️
We would love to see our fabrics in action! If you can, please email diogo@ukfabricsonline.com a picture or two!
Hope to serve you again in the near future!
Best regards,
UK Fabrics Online.
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