I used the free version of the app for…
I used the free version of the app for a week. After seeing their subscription being advertised I thought I’d try it out. From here is where everything went wrong.
I received an error code 401. I attempted solving it myself by redownloading the app and messing around with a few settings. Nothing.
I emailed their support team and company which has two separate emails. However I got no response or acknowledgment. So I messaged them on Instagram, to which I did get a response. Whoever I spoke too through their social media were cocky and cheeky with replies they gave.
I was strung along for the most part with them making different excuses everytime. Even when I asked about getting a refund they blamed the Apple servers and told me I must be keen to use their app.
I’d strongly advise people to avoid their subscription and app.