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Uk Home Save LTD Reviews 

436
•
TrustScore 4.5 out of 5

4.4

Heating service
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Review summary

Created with AI, based on recent reviews

Considering 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is extremely polite, helpful, and very efficient at completing heating work quickly without leaving any mess behind. People also appreciate how friendly and knowledgeable the engineers are when explaining the entire process clearly to everyone. However, some customers also noted frustrating issues with ongoing communication and unexpected pricing. Some reviewers were not happy with unreturned phone calls and ongoing difficulties reaching support after the work was finished. A few people felt that the packages were heavily overpriced or that some customers were encouraged to pay high costs for services that were not always perceived as necessary.

What people talk about most

Service

Users describe positive interactions with service, highlighting efficient and punctual engineers who... See more

Staff

Reviewers mention positive feedback about staff, noting that engineers and team members were very polite,... See more

Customer communications

Customers had negative experiences with contact, frequently reporting unreturned phone calls and ignored... See more

Price

Customers consistently note negative experiences with price, reporting excessive and overpriced charges for... See more

Product

Reviewers highlight ambiguous aspects of product, with widely differing opinions on its necessity and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

worked well Matthew explained it all very well and the team was very efficient and completed all work and change my kitchen taps

Rated 4 out of 5 stars

Two polite, confident, capable workers. Very happy with work and attitude. Thank you Kelvin and Ryan

Company details

  1. Heating service

Written by the company

UK Home Save LTD is helping the people to save money on utility bills including gas, electricity and water. We offer a full house energy audit using the latest technology including the use of thermal imaging cameras to assess where energy is being lost in the home, this will allow us to make impartial recommendations where mostly inexpensive improvements can be applied that will quickly bring a return on the investment so that the customer will soon be in profit as a result of the energy saving solutions that we advise and install saving hundreds of pounds each year on their current energy bills

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

436 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 60% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.4

All reviews

(436)

72 reviews in the last 12 months

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Rated 5 out of 5 stars

very efficient

very efficient, very quick system working like new after never being cleaned for 11 years, never felt the radiators so hot. very friendly staff great job done

20 May 2025
Unprompted review
Rated 5 out of 5 stars

Friendly staff

Friendly staff, efficient workers, respected our property and removed radiator covers for us. Would highly recommend. I was worried about the mess and having to take all the radiators off the walls, but with modern technology this was not necessary and the end result with all the dredge washed out of the system was well worth the price paid.

14 May 2025
Unprompted review

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