Ukminibushire Reviews 

415
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 104 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the professionalism and punctuality of the drivers, who often arrive early, are friendly, helpful, and ensure smooth, comfortable journeys. The booking process is consistently described as easy and efficient, with agents providing good communication and quick responses. Overall, consumers report excellent service from start to finish, appreciating the clean vehicles and focus on satisfaction. However, some customers experienced significant reliability issues, with minibuses not arriving as booked, forcing them to arrange alternative transport. In these instances, contacting the company for assistance was difficult, and apologies for missed services were not received.

What people talk about most

Staff

People report positive experiences with staff, frequently praising drivers for being punctual, professional,... See more

Service

Reviewers mention positive feedback about service, often highlighting the professionalism, punctuality, and... See more

Booking process

Clients share positive opinions on the booking process, with many reviewers finding it easy, efficient, and... See more

Delivery service

Customers report positive experiences with delivery service, highlighting the punctuality and professionalism... See more

Customer communications

Consumers find contact to be ambiguous, with many praising good communication during booking and proactive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great communication, and great service, the driver (Daniel) arrived early to the pick up spot so we were ahead of time for leaving. Great journey and even stopped for a break when requested. We arrive... See more

Rated 5 out of 5 stars

We used UK Minibus Hire to book a transfer for a Corporate event. The booking process was very easy and our booking agent Katie was very helpful, dealing with any queries quickly and efficientl... See more

Rated 5 out of 5 stars

From the outset booking was very efficient..Several Emails to and fro and booking was sorted a couple of months in advance! ( I much prefer telephone communication..minor details can be sorted o... See more

Rated 5 out of 5 stars

Really great find. The service from start to finish was superb, a very sensible price, a good mini bus and a very friendly and accommodating driver. We were kept up to speed on the booking throughout... See more



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

415 reviews

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4.5

All reviews

(415)

104 reviews in the last 12 months

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Rated 3 out of 5 stars

The mini bus for the outward journey…

The mini bus for the outward journey was rough inside, broken seat belt brackets , frayed seats and window openers held closed with sellotape which opened on the journey which made the minibus cold & windy.
The driver was constantly watching cricket on his phone!
Although the minibus on the journey back was far more expectable , no complaints and the driver very professional.

2 August 2025
Unprompted review
Rated 4 out of 5 stars

All’s well that ends well!

Sid was a lovely driver who kept in close contact to ensure a smooth pick up for our party of 16. Unfortunately the original driver cancelled on the day of the event due to a mechanical issue. It was a bit nerve wracking until Michelle found us Sid! All’s well that ends well!

27 July 2025
Unprompted review
Rated 3 out of 5 stars

Very useful being able to go with one…

Very useful being able to go with one company who then booked our coaches with multiple companies. However, there were quite a few mistakes made along the way - wrong destinations, wrong pick up addresses, wrong final balance. All were corrected after raising it but certainly added some stress along the way.

14 July 2025
Unprompted review
Rated 4 out of 5 stars

excellent driver, excellent coach

The coach was in excellent condition—neat, tidy, and comfortable. The driver was friendly and greeted both the staff and the children as we boarded. The ride to our destination was smooth. However, we encountered an issue with a blown tire on the way home. The driver was very attentive, apologising repeatedly and working tirelessly to find a solution. He kept us informed about everything that was happening. Despite being four hours later than our scheduled time, he safely brought us back to school, and we were very grateful for that.

14 July 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service . Driver is very kind and we have enjoyed lot with him because he has done lot of fun with us .That was our nostalgic memory now.

13 July 2025
Unprompted review
Rated 5 out of 5 stars

Wedding pick up.

The drivers were on time to collect us from each venue and when I rang to change the pick up times they dealt with the problem. Unfortunately there was some con fusion with our taxi on the late night pick up as he didn’t seem to know who had administered the pick up and did not know who Sharon was.

9 July 2025
Unprompted review
Rated 1 out of 5 stars

Poor service

Bus turned up for wedding transport but driver went to multiple wrong locations and sent incorrect pins as to where he was which was a complete mess. Then demanded £400 cash or wouldn’t move the bus. Zero pre warning that this was the case and no invoices issued. I would stear clear. No attempt at apology from company just asked me to provide a review

5 July 2025
Unprompted review
Rated 5 out of 5 stars

We had booked UK Mini Bus Hire for a company 40th Anniversary Celebration …

We had booked UK Mini Bus Hire for a work 40th Anniversary celebration for our staff to Goodwood Races last week. All communication with the Sharon at the office was good, my emails and queries were all answered promptly. Our driver, Zaffa, was amazing, he went above and out of his way to accommodate us. He spoke to me the day before, and then on arrival to us. Arrived on time and arrived to our destination in plenty of time, he was happy for us to stop off at the pub before getting to Goodwood as well. The Return journey was good as well, although we had a time booked, our party was ready before, so we called him and he arrived to pick us up within 10 minutes. Zaffa was amazing, thank you so much

20 June 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service, thank you! We contacted Edward at UKMinibushire because we needed an 8 seater to take the mother of the bride and bridesmaids to the wedding on Saturday. It is a day where nothing can go wrong! We were sent the driver's number a couple of days before, which was comforting. We had the best service from our driver, very professional and friendly and chatting all the way. I'm so sorry I didn't get his name, but thank you for a great, relaxed journey! Thank you Edward too for organising. We thoroughly recommend this service.

21 June 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Slick communication and easy to book. Friendly and professional driver turned up early and the journey was smooth. Would recommend

15 June 2025
Unprompted review

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