UK Parking Control Ltd Reviews 853

TrustScore 1 out of 5

1.1

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Review summary

Created with AI, based on recent reviews

Looking at 176 reviews, most reviewers were let down by their experience overall. Many customers expressed dissatisfaction with the payment process, often feeling that charges were unfair or excessive. They frequently encountered issues with the pricing, describing fines as excessive and noting additional, unexpected fees. Reviewers also found the staff unhelpful, particularly when dealing with appeals and customer inquiries. The location of parking signs was often unclear, leading to fines for parking in restricted areas or bays not clearly marked for specific users. Additionally, many people reported that their claims and appeals were denied without proper consideration, even when evidence was provided, and some received strongly worded letters despite having paid or having strong cases.

What people talk about most

Payment

Customers consistently note negative experiences with payment, often feeling pressured into paying fines they... See more

Price

Customers had negative experiences with pricing, frequently reporting high charges, such as £100 or £170... See more

Location

Users describe negative interactions with location, often citing issues with unclear or contradictory signage... See more

Claim

Reviewers highlight negative aspects of claim, with many expressing frustration over denied appeals and the... See more

Staff

Consumers find staff to be negative, with many reviewers describing them as incompetent and lacking human... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Absolute scammers Watchdog will be on this Verified customer on premises, email also sent by business owner to confirm this and they still would not cancel fine Now the business has lost a custom... See more

Rated 1 out of 5 stars

Parked slightly over a parking bay line when using a parent and child space. Infringement was into a hatched area so not affecting any other users and only over by 5cm. Money grabbers looking to... See more

Rated 1 out of 5 stars

This parking company are trying to extract money out of people! My x girlfriend lived in flats near broad street b'ham she spoke to her flat officer of her block she gave him my reg, and he says it wa... See more

Rated 1 out of 5 stars

These people are harassing me over a parking charge I don't owe I have to drive across a carpark to get to my works address I have dash cam footage and tracker information to prove where my car is pa... See more



Contact info

1.1

Bad

TrustScore 1 out of 5

853 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Frimley Park Hospital

Parked at Frimley Park Hospital to drop my partner off, I didn’t even get out of the car when I was hit by a van.

By the time I exchanged details and took photos it exceeded the 10 minutes that are permitted. I had been to the office and they said they’d recorded that we would go over our time.

Then received a parking fine and following an appeal with all the evidence, then were told that they would charge a discretionary £20 as our appeal was not upheld.

Total criminals!!

5 June 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely appalling treatment by this…

Absolutely appalling treatment by this company, just scumbags. My 85-year-old father, a registered blue badge holder, parked in the appropriate disabled bay at a hospital he’s visited over 20 times without issue. Unbeknownst to him, the hospital had changed its procedure regarding blue badge display, and he received a penalty notice despite acting in good faith.

After submitting proof of his badge and explaining the situation, the company responded with a “reduced” £20 fine along with a warning that appealing further could result in the full amount being reinstated. This kind of response feels predatory, lacking empathy, and shows zero regard for elderly or disabled individuals. Shameful approach to enforcement.

11 July 2025
Unprompted review
Rated 1 out of 5 stars

Paid for our parking then got a letter…

Paid for our parking then got a letter saying we owed them £100 for non payment. Appealed sending proof of payment on our bank statement. Received an email saying after 'careful consideration ' they feel the parking charge to have been correctly issued. However based on the evidence we have provided they have decided to reduce the charge to £20. WHY...........give us a reason why we should pay you £20 when we paid for our parking.

6 May 2025
Unprompted review
Rated 1 out of 5 stars

Disgusting company who fined us £180…

Disgusting company who fined us £180 for apparently parking outside of a yellow box (with a blue badge). Never sent us anything in the post and then referred to their sister company DCB Legal who are trying to get a CCJ on my wife.

9 April 2025
Unprompted review
Rated 1 out of 5 stars

Scammers - beware!!!

Scammers.. staff who lie saying you will not be fined yet fine you behind your back .. anything to grab money from people... vile customer services and staff as well.

6 July 2025
Unprompted review
Rated 1 out of 5 stars

utter scum company who will do anything…

utter scum company who will do anything to fine you when there system isn't working properly.got fined saying i was in car park for over 15 hours when both pictures only have rear pictures on number plate obviously something wrong with system as you enter park car. nothing but utter theiving scum company. won't be paying nothing to them will be putting a serious complaint in.send the balifts around if you want they will also get it. SCUM of the earth company.

22 June 2025
Unprompted review
Rated 1 out of 5 stars

Absolute scum

Absolute scum, charge a £60 fine and then ask for a £1.50 "admin fee" on top. to process the payment. Should be outlawed.

3 July 2025
Unprompted review
Rated 1 out of 5 stars

Scumbags

Scumbags!
Said I would have a 14 day early discount, that wasn’t an option so paid the whole £60 including an admin fee of £1.50!!
2 numbers on the letter and neither of them go through to anyone to speak to!

Absolutely disgusting!!!

30 June 2025
Unprompted review
Rated 1 out of 5 stars

Scammers - Do not engage

Scam artists & ableist abusers who hide evidence and reduce fines out of 'generosity' even when not legally enforceable. They rely on scare tactics to earn their money & block contact when approached by lawyers.

I have successfully appealed their attempts to blackmail me & when offered to sit in a court room outside of these fines at my expense, they have refused.

Anyone working on commission for this company will have a nice seat burning in hell alongside their directors. This company and others like it need standardising to protect vulnerable people and good hard working citizens from being abused and harassed by crooks.

18 June 2024
Unprompted review
Rated 1 out of 5 stars

Data protection concerns

I am not writing this to ensure UKPC has a one star rating as they already do. All companies in the UK have an obligation to follow data protection laws in particular with regards to personally identifiable information such as from the DVLA. I am not satisfied this company is operating legally and they have been reported to the ICO.

17 April 2025
Unprompted review
Rated 1 out of 5 stars

If I could give this a minus

If I could give this a minus, there wouldn’t be a minus number big enough! Scam company, send out final notice with no prior notice. Sent letters to them recorded with no response, can’t call them, can’t email them. A joke.
Disgrace company.

10 June 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely rubbish.

Absolutely rubbish.. I parked my car and did shopping in b&m and also left before 2 hours. They send me ticket letter. In the information board they did not write that I can not park here even I do shopping…what the hell is this…? First time I went there for shopping and this happened…if I knew their reviews are this bad I wouldn’t park there ..

28 May 2025
Unprompted review

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