Disgusting service. I wish I’d checked the reviews first. They’ve managed to get £10 out of me which, of course isn’t a lot but when 1000s of people are duped into spending, it adds up to a lot fo... See more
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Absolute charlatan organisation, run by Simunix or ORBIS or whatever brand or company name they choose to call themselves. They are shamefully dishonest. The UKPHONEBOOK, once upon a time, an honoura... See more
Absolutely amazing, so much better than 192, I've found three lost friends using phone book. I'm so glad phonebook still exists in a world full of high technology. Thanks so much phonebook you made my... See more
Company replied
Having entered my email address with a mistake, I was unable to re-connect after leaving the site. This was sorted the next day by customer support. There are some limitations in the data that can be... See more
Company replied
Company details
Information provided by various external sources
Find UK residential and business phone numbers with our easy to use online directory enquiries service.
Contact info
United Kingdom
- info@simunix.com
- www.ukphonebook.com
1.9
Poor
65 reviews
Replied to 20% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My first choice directory
It took me less than a minute to find the contact information I was looking for.
My first choice directory
20 October 2023
Unprompted review
Reply from ukphonebook.com
Hi Lisa,
Thank you very much for your review, so pleased to hear ukphonebook.com is your first choice directory!
Thanks,
Grace
Great for looking up numbers for people…
Great for looking up numbers for people you've lost contact with! My reason for A4 star is because the credits run out if you don't use them. I lost several credits which was disappointing
22 October 2023
Unprompted review
Reply from ukphonebook.com
Hi Mark,
Thank you very much for your review, i'm so pleased to hear you have been able to find people with ukphonebook.com. Unfortunately credits do expire 365 days after purchase, so just keep an eye on them to make sure you don't lose any.
Thanks,
Grace
Usually accurate
Generally this is a very useful company - seems to be more uptodate than the electoral search engine I use elsewhere. Only downside would be the cost of credits. Would still recommend and will continue to use.
23 October 2023
Unprompted review
Reply from ukphonebook.com
Hi Lisa,
Thank you very much for your review, great to hear ukphonebook.com is useful and up to date. We do offer a number of different credit packages to keep the site as accessible as possible. We also frequently have discount codes on our social media (Twitter, Instagram, Facebook) so make sure you're following us there so you don't miss out!
Thanks,
Grace
Glad I found this found this site and…
Glad I found this found this site and not overpriced like others I found. Perfect for finding long lost friends.
21 October 2023
Unprompted review
Reply from ukphonebook.com
Hi David,
Thank you very much for your review. Wonderful to hear you're able to find long lost friends using ukphonebook.com.
Thanks,
Grace
This is a very useful tool for business…
This is a very useful tool for business & residential lookups....easy to use.
24 October 2023
Unprompted review
Reply from ukphonebook.com
Hi Jj,
Thank you very much for your review, great to see you're finding ukphonebook.com easy to use.
Thanks,
Grace
I was very good I got all the help I…
I was very good I got all the help I needed
24 October 2023
Unprompted review
Reply from ukphonebook.com
Hi Harley,
Thank you very much for your review, great to hear you were able to use ukphonebook.com to find all the help you needed.
Thanks,
Grace
I used ukphonebook.com at uni to find…
I used ukphonebook.com at uni to find people stats and businesses in specific postcodes and it was really helpful. Great customer support too!
8 December 2022
Unprompted review
Reply from ukphonebook.com
Hi Grace,
Thank you very much for your review, thrilled to hear ukphonebook.com has helped you while at university.
Thanks,
Grace
The service the company provides is…
The service the company provides is invaluable to me. Customer service was good when I needed it, but the result was disappointing in that previous searches weren't saved. Recommended overall, but be sure to download your data and save it yourself.
3 October 2023
Unprompted review
Reply from ukphonebook.com
Hi Matthew,
Thank you very much for your review, thrilled to hear you have found our customer service good.
We actually do save previous search results within your ukphonebook.com account. Simply click on 'my account' and 'search history' or click the following link: https://www.ukphonebook.com/my-account.
Hope this helps,
Thanks,
Grace
Always used always get what need
24 October 2023
Unprompted review
Reply from ukphonebook.com
Hi Mich,
Thank you very much for your review, wonderful to hear you're always able to get the information you need.
Thanks,
Grace
Very handy site so simple to use would…
Very handy site so simple to use would recommend no bother
20 October 2023
Unprompted review
Reply from ukphonebook.com
Hi Jack,
Thank you very much for your review, great to hear you're finding ukphonebook.com simple to use.
Thanks,
Grace
Absolutely amazing
Absolutely amazing, so much better than 192, I've found three lost friends using phone book. I'm so glad phonebook still exists in a world full of high technology. Thanks so much phonebook you made my life so much more happier.
24 October 2023
Unprompted review
Reply from ukphonebook.com
Hi There,
Thank you very much for your review, so glad to hear you've been able to locate lost friends using ukphonebook.com.
Thanks,
Grace
Excellent site
An excellent site making it easy to look both people and addresses for my genealogy research and to keep my club member database accurate.
23 October 2023
Unprompted review
Reply from ukphonebook.com
Hi Dave,
Thank you very much for your review, glad to hear ukphonebook.com is helping with your genealogy research and keeping your club member database accurate.
Thanks,
Grace
THAT COMPANY HAS BEEN SELLING MY…
THAT COMPANY HAS BEEN SELLING MY PERSONAL DETAILS WITHOUT ASKING! DISGUSTING!
8 September 2023
Unprompted review
Reply from ukphonebook.com
Dear Dominika,
Thank you for your review. Please direct any data protection queries to dpo@simunix.com. We will be more than happy to answer any questions.
Kind Regards,
dpo@simunix.com
Using my data without my consent
All of a sudden they are using my old address and you can find it on Google! Where did you get this information from? You do not have my consent to share my old address with the whole internet!!!! I will take legal action if this is not removed!
This company needs to be reported.
3 July 2023
Unprompted review
Reply from ukphonebook.com
Thank you for your review.
We have an online record removal service on our website that can be accessed here https://www.ukphonebook.com/remove-me
Please take some time to read the ukphonebook.com privacy notice; https://www.ukphonebook.com/privacy . This documents important information about our business and the lawful basis under which we operate for processing licenced data.
Information is out of date
Paid ukphonebook.com only to be given an address that the person I want to find moved from four years ago. A complete waste of money.
21 May 2023
Unprompted review
Reply from ukphonebook.com
Hi Kowa. Thank you for your review. We are sorry you did not find the information you were looking for. We show the last known address we hold for an individual. In this instance, we would be happy to offer you a refund. Please email us at info@simunix.com from the email address you used to register. Thanks ukphonebook.com.
I am astounded to have found my details…
I am astounded to have found my details on this website!
I have opted out of being on the electoral roll and would like to know where this rogue of a company got my details and who has given permission to publish my name and postcode online?
To remove you then request a full postcode. Stop harvesting peoples data and potentially selling it. You have no right and I will take legal action!
You can also endanger peoples lives by putting their details that they have protected! You have no right!!!!!!!!!! And to remove details you ask for a full address? Where did you get my partial postcode and full name!!!!!????
1 March 2023
Unprompted review
Reply from ukphonebook.com
Dear Ens,
Thank you for your feedback. Our Data Protection Officer has picked up your message and has responded directly to you.
Kind Regards,
Andy
I have taken steps to remove my name …
I have taken steps to remove my name from google, via your website why won't you do it? I am a private person who won't even publish myself on the Web yet you're the only company laying me bare out there, not nice.
31 January 2023
Unprompted review
Reply from ukphonebook.com
Dear Lady Boss,
Thank you for your review.
We have an online record removal service on our website that can be accessed here https://www.ukphonebook.com/remove-me
Alternatively, you can contact our Data Protection Officer directly at dpo@simunix.com and they will assist you with any privacy enquiries you have.
Kind Regards.
Using/selling people's data without…
Using/selling people's data without their consent, you have to submit a form if you want your data removed. When completing that form you have to insert your full address. WHY? why you need my full address for?? I'm 99% sure they sell your data to someone else after that. Seems like they never heard of The UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018
18 January 2023
Unprompted review
Reply from ukphonebook.com
Dear Denis,
Thank you for your 1-star review.
Please take some time to read the ukphonebook.com privacy notice; https://www.ukphonebook.com/privacy . This documents important information about our business and the lawful basis under which we operate for processing licenced data.
Additionally, our Data Protection Officer responded to your direct message within an hour of receiving it and offered helpful advice about the OPEN and FULL electoral roll; advice I hope you have taken onboard.
Kind Regards,
Andy
Great search function
Great search function and found some address details using their free search.
29 November 2022
Unprompted review
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