The UK POS team has been a genuine helper throughout the process of getting our plaques manufactured. Georgia, in particular, is always available, very helpful and professional. The final finish... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
The display units we bought are great - they look really professional and will make our work really stand out. The 5 stars however are mainly for the staff at UK POS. From the purchasing team wh... See more
Company replied
I originally asked for help to create the correct product to display my sign. Christina was extremely quick in reaching out to me & was very knowledgeable about the products UK POS sell. During our co... See more
Company replied
I am extremely happy with both the customer care I received and the product ordered. Special thanks to Laura who helped me solve a problem that came up. Your customer forward approach really ens... See more
Company details
Information provided by various external sources
UK Point Of Sale Group has years of experience in the design and manufacture of point of sale shop displays and retail display solutions
Contact info
Horsfield Way, SK6 2TD, Bredbury, United Kingdom
- www.ukpos.com
4.8
Excellent
213 reviews
Replied to 50% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Prompt and efficient
Prompt and efficient
Excellent prompt service. The goods were perfectly packed.
11 July 2025
Unprompted review
Reply from UK POS
Hi Sandra
Thank you very much for your review - we are glad that you had a positive experience and hope to see you again soon at UK POS!
Kind Regards,
The UK POS Team
UK POS are a great company
UK POS was recommended to me and I wasn't disappointed.
The range of products available was amazing. I was able to find exactly what I needed for a stall I was running. The products I ordered were just what I needed and the staff were very helpful when I picked them up. Being able to collect my order was ideal for me as I needed the order quickly and it is local to me. I would definitely buy from them again. Thank you!
2 July 2025
Unprompted review
Reply from UK POS
Hi Rachel
Thank you very much for your review - we are glad that you had a positive experience and hope to see you again soon at UK POS!
Kind Regards,
The UK POS Team
Efficient, great communication and delivered promptly line purchase and I needed the…
On line purchase and I needed the product delivered to Jersey quickly - I received the clamp on sign holders within 48 hours.
26 June 2025
Unprompted review
Reply from UK POS
Hi Bob
Thank you very much for your review - we are glad that you had a positive experience and hope to see you again soon at UK POS!
Kind Regards,
The UK POS Team
Your first port of call for POS needs
The communication was world class, great product that arrived in great condition and fast. Would use again in a instance and they are highly recommended.
17 June 2025
Unprompted review
Reply from UK POS
Hi Michael
Thank you very much for your review - we are glad that you had a positive experience and hope to see you again soon at UK POS!
Kind Regards,
The UK POS Team
Reply from UK POS
Hi David
Thank you very much for your review - we are glad that you had a positive experience and hope to see you again soon at UK POS!
Kind Regards,
The UK POS Team
Good Website & Selection of |Goods
Website was easy to navigate, there is a great selection of relevant things for POS to order and the order was dispatched really quickly
22 April 2025
Unprompted review
Reply from UK POS
Hi
Thank you very much for your review - we are glad that you had a positive experience and hope to see you again soon at UK POS!
Kind Regards,
The UK POS Team
Great Service
Great Service
Great service. Product delivered on time. I will use UKPOS again!
17 April 2025
Unprompted review
Reply from UK POS
Hi Trevor
Thank you very much for your review - we are glad that you had a positive experience and hope to see you again soon at UK POS!
Kind Regards,
The UK POS Team
Very cheap materials used!
I ordered four A3 menu holders which arrived in an undamaged outer box. When I unpacked them it was clear that they were of very poor quality, were splitting along the very thin wooden seams, and had been bashed around, most likely before sending to me.
When I complained I was told that as they had not been checked within 24 hours of arrival, no other redress would be offered.
The boxes were of the cheapest and flimsiest wood and would not have stood up to normal usage and they are now all in the bin!
24 March 2025
Unprompted review
Reply from UK POS
Hi Simon
Thank you for your valued feedback, it was reported that your unit became damaged after first use and then fell apart, we addressed that the damage evidenced was as a result of impact and we concluded that these would not have been put into use if they arrived in that condition in the first instance, we are sorry that we could not reach a solution to your liking on this occasion.
Kind Regards,
The UK POS Team
Great service
The website was easy to use and the order was received the next day as stated.
4 April 2025
Unprompted review
Reply from UK POS
Hi Joanne
Thank you very much for your review - we are glad that you had a positive experience and hope to see you again soon at UK POS!
Kind Regards,
The UK POS Team
Great Service !
Great Service !
The service was great from ordering to delivery.
I didn't fully receive my order so went on line to report and a lovely lady contacted me to look into it, nothing seemed too much trouble for them and I'm sure my order will be resolved.
Great products.
2 April 2025
Unprompted review
Reply from UK POS
Hi Margerate
Thank you very much for your review - we are glad that you had a positive experience and hope to see you again soon at UK POS!
Kind Regards,
The UK POS Team
Reply from UK POS
Hi Tim
Thank you very much for your review - we are glad that you had a positive experience and hope to see you again soon at UK POS!
Kind Regards,
The UK POS Team
Excellent customer service, issues dealt with quickly
My issue was dealt with kindness and speed, the problem was solved within a couple minutes on the phone, the customer service agent was very helpful! Everything was explained really well, the process of returning items is very easy to follow.
18 March 2025
Unprompted review
Reply from UK POS
Hi Chloe
Thank you very much for your review - we are glad that you had a positive experience and hope to see you again soon at UK POS!
Kind Regards,
The UK POS Team
High quality A1 size street sign with a…
High quality A1 size street sign with a clip frame. Excellent price, too. Delivered quickly.
13 March 2025
Unprompted review
Reply from UK POS
Hi Jonathan
Thank you very much for your review - we are glad that you had a positive experience and hope to see you again soon at UK POS!
Kind Regards,
The UK POS Team
'Clearly' Excellent!
'Clearly' Excellent!
UK Pos was extremely easy to deal with and very efficient.
Order delivered earlier than stated.
My only criticism is some of the website photos could be better although showing "clear" acrylic products is difficult! ...Perhaps a dark background would help.
6 March 2025
Unprompted review
Reply from UK POS
Hi John
Thank you very much for your review - we are glad that you had a positive experience and hope to see you again soon at UK POS!
Kind Regards,
The UK POS Team
Reply from UK POS
Hi
Thank you very much for your review - we are glad that you had a positive experience and hope to see you again soon at UK POS!
Kind Regards,
The UK POS Team
Great Service
Great Service, Quick Delivery.
Sorted out my problem within a day including sending the Replacement
20 February 2025
Unprompted review
Reply from UK POS
Hi Phil
Thank you very much for your review - we are glad that you had a positive experience and hope to see you again soon at UK POS!
Kind Regards,
The UK POS Team
I’ll be ordering again!
Top rate products, super quick delivery, outstanding value - really pleased I found this company! I’ll be ordering again!
27 January 2025
Unprompted review
Reply from UK POS
Hi Paul
Thank you for taking the time to leave your feedback. We strive to give all of our customers a 5 star service and we are delighted you had a positive experience.
If you need anything further, please do not hesitate to contact us on 0161 5168 749. We look forward to hearing from you soon.
Kind regards,
UK POS
1st time I have used them
1st time I have used them, but very positive on the speed of delivery
Really quick service and response to my questions.
16 January 2025
Unprompted review
Reply from UK POS
Hi Mark
Thank you for taking the time to leave your feedback. We strive to give all of our customers a 5 star service and we are delighted you had a positive experience.
If you need anything further, please do not hesitate to contact us on 0161 5168 749. We look forward to hearing from you soon.
Kind regards,
UK POS
High Quality Product
High Quality Product
Easy website to navigate, fast delivery, high quality product!
3 January 2025
Unprompted review
Reply from UK POS
Hi Michelle
Thank you for taking the time to leave your feedback. We strive to give all of our customers a 5 star service and we are delighted you had a positive experience.
If you need anything further, please do not hesitate to contact us on 0161 5168 749. We look forward to hearing from you soon.
Kind regards,
UK POS
Warning against using UK POS
I really would warn against using UK POS.
As other reviews (which I sadly read too late) have stated, UK POS will not take responsibility for damaged orders, so it really is a case of the consumer taking all of the risk. They informed me that they do not act in accordance with the guidance of the Consumer Act of 2015 with their Business to Business Sales.
My order arrived damaged, I was in touch with UK POS with evidence of the damaged product within a week, and they refused to do anything to remedy the situation as I did not email within 24 hours, quoting their "damage policy". They outright admitted that the issue was that their contract with their courier meant that they would have to pay for a refund / replacement outside of 24 hours. For reference, the packaging was not damaged at all, the break clearly pre-existed shipping.
20 November 2024
Unprompted review
Reply from UK POS
Hi Grace
Thank you for your valued feedback,
We received notification of your damage claim on the 15th November after delivering your parcel on the 8th November , we requested further images to further your claim and we received a response stipulating your consumer rights and laws, we did point out at that time , that this transaction is not covered by these laws and our own terms and conditions are fully applicable, we requested further images to validate your claim and these have never been received. Unfortunately, we could not reach a resolution with you on this occasion.
If we can be of any further assistance in this matter, then please do not hesitate to reach out on 01614314400
Kindest regards
Steve
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