I checked that they deliver here and they do. Paid top-whack for that but the order was processed. Then I got an email saying they'd cancelled the order as they don't deliver here. I emailed back... See more
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Was looking to buy a globe water feature from this company, but the size we wanted wasn’t in stock. However they were very helpful in advising the solar pump conversion for the unit we purchased els... See more
Company replied
Great choice of water features and prices are cheaper than anywhere else. I ordered a Rio Grande River Falls Giant Water Feature with Lights first and was so impressed I then ordered Woodland Multi f... See more
Company replied
I ordered some replacement lights for my newly refurbished water fountain. I received these items less than 24 hours after ordering them and fitted them straightaway. They were very easy to fit and lo... See more
Company replied
Company details
About UK Water Features
Written by the company
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The online world of water features!
UK Water Features is home to over 2,000 different designs for you to peruse at your leisure. Many fountains are available with fast and hassle-free next day delivery.
We also offer garden ponds, fountain pumps and accessories to help you with the maintenance of your feature and give you peace of mind. Nestled in the beautiful Yorkshire scenery since 2007. Shipping services available across the whole of the UK.
Contact info
Unit 9, Strafford Industrial Park, Gilroyd Lane, Dodworth, S75 3EJ, Barnsley, United Kingdom
- 01226388889
- info@ukwaterfeatures.com
- www.ukwaterfeatures.com
4.0
Great
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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had ordered the wrong wf from another…
I had ordered the wrong wf from another site for a birthday present, mistakingly I ordered wychwood falls smart solar instead of the hybrid version with the battery back up. Not realising my mistake until the present was opened, hence that's why I saw it on your site. Excellent, fast delivery,great service, thankyou, looks fabulous next to the one that only works when it's sunny.
12 July 2023
Reply from UK Water Features
Hi Julie, we're pleased to hear we had just the feature you were looking for and that you are happy with your purchase. We hope you enjoy your new water feature.
Kind regards
Joanne
UK Waterfeatures
Reply from UK Water Features
That's great to hear, thanks for your review Stephanie, we really appreciate your feedback.
Many thanks
Joanne
Direct Global Trading
Pond arrived next day, great service
Pond came over night, so arrived the day after ordering. I was kept informed when it would arrive
. Very pleased with the quality, it is now fitted and full of plants and frogs. I would recommend UK waterfeatures and certainly not hesitate to use them again
11 July 2023
Reply from UK Water Features
Hi Susie, thanks for your lovely review, we're pleased to hear that you are happy with your purchase and that your pond has achieved the desired results for the wildlife in your garden.
Best wishes
Joanne
UK Waterfeatures
I was pleasantly surprised
Found what I was looking for quite easily. Even better it was discounted and it arrived really quickly and was well packaged as I was worried about breakage (I ordered the terracotta one), but it was fine. The only thing I found was I could show the items by price, there was not filter or sort option, but other than that I'm very happy!
11 July 2023
Reply from UK Water Features
Hi Samantha, thanks for your review, we really appreciate your feedback.
Best wishes
Joanne
UK Waterfeatures
The article was exactly what I needed…
The article was exactly what I needed and was speedy delivery
11 July 2023
Reply from UK Water Features
That's great to hear Thomas, thanks for taking the time to leave a review, this is much appreciated.
Many thanks
Joanne
Direct Global Trading
A good affordable water feature
A good affordable water feature, quick delivery and at a fantastic price. Just what I wanted, the sound of running water on the decking, and its electric pump not solar. A bargain.
11 July 2023
Reply from UK Water Features
Thanks for your review Ian, it's great to hear that you are happy with your purchase and with the service we provided.
Best wishes
Joanne
UK Waterfeatures
Great service from this company
11 July 2023
Reply from UK Water Features
Thanks Chris, we really appreciate your review.
Many thanks
Joanne
UK Waterfeatures
Excellent Company
I have ordered 2 fountains from this company (1st one on 17 May and the 2nd on 30 June). They arrived promptly as promised and the bonus was that the price was excellent at least £30 cheaper than my local garden centres. I highly recommend this company based on my experience.
30 June 2023
Unprompted review
Reply from UK Water Features
Hi, thank you for your review and recommendation, we really do appreciate this.
Best wishes
Joanne
UK Waterfeatures
This company lies
18 July 2023
Unprompted review
Reply from UK Water Features
Hi, I can assure you Peter that this is absolutely not the case, so I'm sorry you have felt the need to leave a 1 star review. We don't appear to have received any communication from you regarding a problem with your order, but if you need assistance at all, please don't hesitate to get in touch with us directly, via live chat or email, we are always happy to help.
Kind regards
Joanne
UK Waterfeatures
Really efficient service
Good website, great range of products and very fair prices, plus a really quick delivery.
Thoroughly recommended.
12 June 2023
Unprompted review
Reply from UK Water Features
Hi John,
Thanks for taking the time to leave such lovely feedback, we really appreciate it.
Take care,
Georgia
UK Water Features
Bought the natural fountain water…
Bought the natural fountain water cleaner and it certainly does the job. The water is now sparklingly clear, and it cleans fountain.👍👍
16 June 2023
Unprompted review
Reply from UK Water Features
Hi Margaret, it's is lovely to hear that your water feature is now sparkly and clean! Thanks for your feedback and 5* rating, this really means a lot to us.
Kind regards
Joanne
UK Waterfeatures
Great service prompt delivery very happy
19 May 2023
Unprompted review
Reply from UK Water Features
Hi Garry, we're happy that you're happy! Thanks for your order and your review, both are very much appreciated.
Best wishes
Joanne
UK Waterfeatures
Excellent service from start to finish.
my e mails were answered promptly and courteously by Georgia. She was most helpful to me as I do not shop online and she outlined what i should do to make my order. I cannot fault anything at all with the service. It was excellent and she even described how I can browse their other products online, which I shall be doing shortly. 10 outof 10. Thankyou.
29 June 2023
Reply from UK Water Features
Hi Pamela, thanks for your lovely review, Georgia will be very pleased to hear how happy you are with the service she provided. We hope you will be happy with your purchase.
Best wishes
Joanne
UK Waterfeatures
Pond liner
Good service..not bombarded with emails.delivered within time frame. Liner had got quite squashed during delivery but was flexible enough to reshape so happy with product.
3 July 2023
Unprompted review
Reply from UK Water Features
Hi, thanks for your review, we're pleased to hear you are happy with the service provided and with the product you received.
The pond liners are made from a fairly flexible material which helps to protect them from cracking during transit and installation. We're pleased you have been able to resolve the issue regarding any dents in the pond, but if we can be of further assistance please don't hesitate to contact our customer care team, we will be happy to help.
Best wishes
Joanne
UK Waterfeatures
Reply from UK Water Features
Hi Christopher, thanks for your review. The low voltage pumps are not advertised as having a power supply included. The transformer required will depend on the total wattage being powered, pump lights etc, so the transformers are available to purchase separately. There is a useful guide on our website which helps when selecting a suitable transformer, but if you need assistance with this issue please don't hesitate to contact us, we will be very happy to help.
Many thanks
Joanne
UK Waterfeatures
Easy to order
Easy to order, very quick delivery and item was packed well. Really excellent service. Thank you
26 June 2023
Unprompted review
Reply from UK Water Features
Thanks for your 5* review, we really appreciate your feedback.
Best wishes
Joanne
UK Waterfeatures
Brilliant Mushroom Water Feature
I ordered the mushroom water feature from UK Water Features & it arrived very well packaged & very quickly.
The item is absolutely lovely. Very easy to set up once the power supply was sorted. It's a real pleasure to sit in the garden with the sound of trickling water, so relaxing & it looks beautiful with the flowers & ornaments.
6 July 2023
Unprompted review
Reply from UK Water Features
Hi, thanks for taking the time to leave a review. We love the mushroom water feature and we're delighted to hear that you are happy with it. Enjoy!
Kind regards
Joanne
UK Waterfeatures
Needed a new water pump for my water…
Needed a new water pump for my water feature and could not get the model number needed. Contacted UK Water Features and they helped me find the right replacement. Did not have in stock at time but week later ordered with them and within 2 days it arrived. Very happy customer and would highly recommend.
15 June 2023
Unprompted review
Reply from UK Water Features
Hi Jennifer, thanks for your lovely review, we're pleased to have been able to help.
Best wishes
Joanne
UK Waterfeatures
Transformer for Water Feature
Needed new transformer for water feature - website very helpful and allowed me to choose the right one. Decent price and very prompt delivery.
27 May 2023
Unprompted review
Reply from UK Water Features
Hi Dave, thanks for your review, we're pleased we had just the item you needed. If we can be of further assistance please let us know.
Many thanks
Joanne
UK Waterfeatures
Good quality
Good quality, long cable, fair price, perfect for what I wanted. Quick delivery.
14 June 2023
Unprompted review
Reply from UK Water Features
That's all really good to hear Elaine. Thanks for taking the time to leave a review we really value your feedback.
Best wishes
Joanne
UK Waterfeatures
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