Ula Hair Reviews 

107
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 85 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the exceptional product quality and fast shipping services. Customers frequently mention that the hair is extremely soft, lightweight, and easy to maintain while holding curls and styles wonderfully over time. Many buyers are also very happy with the quick delivery times, seamless installation process, and helpful communication when ordering items. However, some reviewers were not happy with extended shipping delays, reporting long waiting times for their packages to finally arrive. A few other people also felt that certain items suffered from unexpected shedding, poor density, or a surprisingly thin texture.

What people talk about most

Product

Clients share positive opinions on product quality, frequently highlighting that the hair is incredibly soft,... See more

Quality

Reviewers highlight positive aspects of quality, noting that the hair is incredibly soft, lightweight, and... See more

User experience

Reviewers mention positive feedback about user_experience, highlighting a great overall journey from placing... See more

Delivery service

Users describe positive interactions with delivery_service, highlighting fast and seamless shipping times.... See more

Customer service

Customers consistently note positive experiences with customer service, praising professional staff who... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The crochet hair is simply amazing! It is super lightweight, very soft and flexible, with a beautiful and natural shine. It’s extremely easy to use and allows you to create many different styles, wh... See more

Rated 5 out of 5 stars

At first, I was a little skeptical about the shipping, but since it was around the holiday season, it made sense. The hair arrived in a reasonable amount of time, and once I received it, I was very... See more

Rated 5 out of 5 stars

The crochet hair actually surprised me and I genuinely believe that it’s a game changer. Ive been wearing this hair for over a week now and there has been absolutely NO shedding. Using the crochet hai... See more

Rated 5 out of 5 stars

I've been wearing crochet styles for years, but this one hit different. UIaHair's feather crochet is super light, doesn't tangle or shed, and still looks amazing after a whole workout. Top quality for... See more


Company details

  1. Wig shop

Written by the company

Ula Hair is a brand that specializes in providing a wide range of high-quality wigs and hair extensions, designed to cater to the diverse needs of its customers. Here's the brand story for Ula Hair: In a world where individuality and personal style were constantly evolving, a visionary entrepreneur, Ula, noticed that many people struggled to find the perfect hair solutions that truly reflected their unique personalities. Driven by her passion for hair and fashion, Ula embarked on a journey to create a brand that would revolutionize the hair industry and empower individuals to express themselves freely. showing hair to our customers Ula Hair was founded on the belief that everyone deserves access to top-quality, versatile, and stylish hair products that enhance their natural beauty and allow them to feel confident in their appearance. The brand's mission is to create a diverse range of wigs and hair extensions that cater to different preferences, textures, and styles, ensuring that each customer can find their perfect match. human hair wigs for black women At the heart of Ula Hair's success is the commitment to using only the finest materials and employing skilled artizans who meticulously craft each product. The brand's dedication to quality and attention to detail guarantees that every wig and hair extension is a masterpiece designed to last and make a statement. Understanding the importance of social responsibility and environmental sustainability, Ula Hair actively supports local communities and invests in initiatives that promote education, well-being, and inclusivity. The brand is also committed to the ethical sourcing of materials and minimizing waste in the production process. high quality wigs and hair Ula Hair's strong online presence and strategic marketing efforts, including collaborations with influencers and participation in industry events, have contributed to its rapid growth and wide recognition. Through these channels, the brand has cultivated a loyal customer base that appreciates the exceptional quality and style of its products. Ultimately, Ula Hair is more than just a hair brand; it's a symbol of creativity, self-expression, and the confidence that comes from embracing one's unique identity. By providing top-quality wigs and hair extensions, Ula Hair continues to empower individuals to showcase their style and celebrate the beauty in diversity.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

107 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.5

All reviews

(107)

89 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love my hair

I love my hair! The curls are nice, bouncy and curly. For me, delivery was very seamless. I will definitely be trying out other styles from ULA Hair.

26 November 2025
Unprompted review
Rated 5 out of 5 stars

Best human hair crochet feathers extensions!

I ordered the 28 inch crochet feather extensions/ human hair/blonde. The hair was great!!This was my second time trying feather extensions. The first hair I ordered was from a different company. That hair was terrible. After one week, it was shedding and causing a lot of itching. After two weeks of wearing the hair, I was ready to take them out, I researched other companies and decided to try ULA. I liked the fact that they had so many more options for color and style. I was nervous ordering again after the negative experience I had with the other hair BUT what a difference. The color and style was what I ordered and the hair remained in good condition for the entire five weeks that I had it in. No shedding, no itching, and it felt soft and manageable the entire time. In addition, my hair was in great shape when my stylist removed them. They came out easy without removing any of my hair. Needless to say my stylist loves the hair to. I highly recommend this hair. ULA will be my go to when I want to get extensions.
.

7 January 2026
Unprompted review
Rated 5 out of 5 stars

Glad I Took the Chance

At first, I was a little skeptical about the shipping, but since it was around the holiday season, it made sense. The hair arrived in a reasonable amount of time, and once I received it, I was very impressed. It felt and looked beautiful, and even after dyeing and washing it, the curls held up wonderfully.

I added them to the ends of my locs, and I’ve had them installed for two weeks now with no complaints at all. The quality has exceeded my expectations, and I’m looking forward to trying the different curl options in the future.

31 December 2025
Unprompted review
Rated 5 out of 5 stars

I think that ULAHAIR is such an amazing…

I think that ULAHAIR is such an amazing brands and really easy to work with, they are alway fast with responding especially when it comes to any uncertainties or time. However, I do wish that there was more flexibility to give the process more variety when it comes to selection of ULAHAIR products

1 February 2026
Unprompted review
Rated 5 out of 5 stars

What a great first impression

My experience with Ula hair was amazing. The shipping was extremely fast. The hair arrived nicely packaged. The quality of the hair was absolutely amazing. The quality of the hair, shipping time, and great customer service exceeded my expectations.

9 January 2026
Unprompted review
Rated 5 out of 5 stars

The crochet hair actually surprised me…

The crochet hair actually surprised me and I genuinely believe that it’s a game changer. Ive been wearing this hair for over a week now and there has been absolutely NO shedding. Using the crochet hair over bulk hair is a hack Im moving forward with as bulk hair is just for a one time use. I was thoroughly impressed with Ula, and I will definitely be shopping again!

12 January 2026
Unprompted review
Rated 5 out of 5 stars

I got the feather burmese curly…

I got the feather burmese curly crotchet human hair andThe hair is light and fluffy and sooo full. I love how the finish look came out❤️. I got alot of compliments wearing it as well, plus it can be washed and restyled however you see fit!!

30 December 2025
Unprompted review
Rated 5 out of 5 stars

10/10 Burmese Curly Bundles!!

The hair shipped extremely quick and first impression of opening the bundles I could tell the quality was amazing. I received Burmese Curly Bundles that were extremely juicy and full. They didn’t have a weird smell on arrival and also take dye well!

12 September 2025
Unprompted review
Rated 1 out of 5 stars

If I could gives this business "0"…

If I could gives this business "0" stars I would. I bought a wig I saw on an influencers youtube short from ULA Hair that took 3-4 weeks longer than advertsied. They initially sent me an email saying the one I ordered was not in stock and they had produce it. Finally receiving the product, it does not look anywhere near as good as the advertisement. I am out nearly $250 over the "bad hair" and regret I ever heard of this company. Then the refund was a joke....they play email tag imploring you keep the item at a discount.

31 December 2025
Unprompted review
Rated 1 out of 5 stars

Don't waste your time unless you have…

Don't waste your time unless you have three weeks and counting for a product that hasn't even shipped yet! I think it's so deceitful to not warn of the time delay, I get that its in high demand but that doesn't mean people want to wait. I honestly think they ran out of product and instead of saying they're sold out, they just put you on back order. They only respond when they want, very bad business will not be purchasing with them again.

15 December 2025
Unprompted review
Rated 5 out of 5 stars

This Crochet Hair Surprised Me!

I've been wearing crochet styles for years, but this one hit different. UIaHair's feather crochet is super light, doesn't tangle or shed, and still looks amazing after a whole workout. Top quality for sure.

8 August 2025

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