Ultimate Resilience Reviews 

80
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

As an HR professional for many years, I have often tackled a variety of situations with little to no support. Having spent 6 months with Ultimate Resilience I came to realise how the mental burden of... See more

Company replied

Rated 5 out of 5 stars

Excellent training course full of research based insight and practical tools and techniques to try out. Felt so much calmer and more positive after the end of both sessions and more equipped to handle... See more

Company replied

Rated 5 out of 5 stars

I have worked in various HR roles for over 30 years. Ultimate Resilience is the first organisation I have come across that helps HR professionals build, sustain, recalibrate, and facilitate the mental... See more

Company replied

Rated 5 out of 5 stars

I have worked in HR for nearly 10 years now in education where demand is high in this ever changing fast paced environment. I took on a lead role in our department and prior to this had not had any... See more

Company replied

Company details

  1. Coaching center
  2. Association or organisation
  3. Pharmacy

Information provided by various external sources

Hello, we are Ultimate Resilience. We provide resilience training and coaching to help your teams manage stress, bounce back and thrive. Building personal and professional resilience is central to growing a resilient organisation through improved mental health and well-being, reduced sickness absence and greater staff retention.


Contact info

4.9

Excellent

TrustScore 5 out of 5

80 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(80)

2 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Workplace CPD Event

Felicity and Jo were calming and welcoming and their sessions gave a sense of grounding to a very hectic working day.

31 January 2023
Unprompted review
Ultimate Resilience logo

Reply from Ultimate Resilience

Hi Emily, many thanks for taking the time to provide this great feedback. So glad you found the sessions helpful. Best wishes, Felicity & Jo

Rated 5 out of 5 stars

Very useful moving forward with a…

Very useful moving forward with a healthier mindset and ultimately body. Engaging and excellent team :)

31 January 2023
Unprompted review
Ultimate Resilience logo

Reply from Ultimate Resilience

Thank you so much for this great review, Aman. Its brilliant to hear you found the session helpful. Best wishes, Felicity & Jo

Rated 5 out of 5 stars

Personal Resilience Coaching

I realised that I needed some help dealing with a variety of stressful work and home-life situations which all seemed to come together at the same time. I reached out to Felicity and did some personal resilience coaching over a series of 6 sessions. When I started the resilience sessions, I was hoping that Felicity could help me to better understand how I had arrived in the situation I was in and what I could learn from this and also help me to identify some boundaries and positive mindset to help prevent me from falling into a similar situation in the future.

When we first started the sessions, to be honest, I was feeling really low and I wasn't exactly sure where to start, but Felicity is so easy to talk to and was able to quickly draw out from me some key topic's for us to work on. We would then work on a single topic per session. During the sessions, I felt able to be completely honest and to tell Felicity things that I wouldn't have told others, there was also time for reflections and important things to take away from each session. After the session, Felicity also provided a summary of the session which has been really helpful during the coaching, and will be as something to look back on in future.

Since completing the coaching, I can honestly say that I feel like I am looking at life through a new lens. I feel so much happier and have regained my confidence. I feel I have put past issues to bed and have identified some good key boundaries which I can carry with me moving forwards.

I would highly recommend Felicity and feel privileged to have had the opportunity to work with her.

16 December 2022
Unprompted review
Ultimate Resilience logo

Reply from Ultimate Resilience

Thank you so much for taking time to write this fabulous review, Nicola. I'm just really pleased that you found the sessions so useful and that you have been able to move on from the challenges and rebuild confidence as a result. Take care, Felicity

Rated 5 out of 5 stars

Comprehensive and uplifting training

We were recommended the Essential Resilience training by a local partner organisation, to help Advisers on one of our projects with their wellbeing. The Advisers often support older people through difficult and sometimes emotional situations, so we wanted to explore a course that could help build their resilience and get conversations going about looking after themselves and each other.

The service from Jo and Felicity - from the initial discussion of our needs, the running of the course and the follow-up to that - has been great. Jo and Felicity provided an engaging mix of evidence-based information, techniques and activities for the training. The feedback so far has been very positive and sparked ideas for individuals and teams.

I'd highly recommend the course itself - and have already done so to colleagues - and am thinking about returning to Ultimate Resilience again for training for future projects.

27 October 2022
Ultimate Resilience logo

Reply from Ultimate Resilience

Thank you so much for taking the time to write this amazing review, Justin. So glad you found the training useful and we were really pleased to hear how you and your team have already started putting the skills and strategies into practice. Its been a pleasure working with you. Best wishes, Felicity & Jo

Rated 5 out of 5 stars

Ultimate Resilience have been absolutely brilliant

Ultimate Resilience have been the mainstay in our provision of high quality wellbeing support for our staff, many of whom work in the delivery of clinical services to a client group who have complex mental health needs, and therefore have emotionally challenging roles. We recognise that our staff need to be well at work, in order to deliver effective services for those who seek our help and treatment and are seeking to understand and implement support for them such that we can ensure this.

We sought out UR because of their track record in delivering evidence-based resources that support staff wellbeing and the extremely high level of clinical experience of their training team.

They have delivered resilience training on a rolling basis and 1-1 resilience coaching. Other initiatives that they have supported our Charity with are working with our HR team to develop and implement staff well-being surveys and most recently have run bespoke training for those staff who have expressed interest in acting as wellbeing champions.

Staff have consistently provided positive feedback about the training and support delivered by UR:
Absolutely brilliant training. Really made me think about how I approach
situations and how I can think about things differently to look after my mental
health better. Thoroughly recommend anyone to take part.
Fantastic training session. It really made me step back and think about things
differently in both my work and personal life. Very thought-provoking, thank you!

Based on the feedback from our staff we would recommend UR as an excellent provider for any form of wellbeing initiatives.

6 June 2022
Unprompted review
Ultimate Resilience logo

Reply from Ultimate Resilience

Thank you so much for your wonderful review, Naomi. It has been a pleasure working with you and your staff, and we are delighted that the outcomes have been so positive. Best wishes, Jo & Felicity

Rated 5 out of 5 stars

Informative training sessions

I participated in Essential Resilience and Resilient Leadership training sessions provided by Jo and Felicity from Ultimate Resilience through my organisation. It was an enjoyable experience and informative, but with practical advice on how we could put the suggestions into practice. Obviously any self-development course will not be useful only at a level of information, but we need to make the effort to put at least some of that guidance into your work life. I believe that as work and personal life can overlap with working from home etc., such courses become more and more relevant and truly essential for people in charge of overseeing Teams and managing other people.

2 August 2022
Unprompted review
Ultimate Resilience logo

Reply from Ultimate Resilience

Hi Sri, many thanks for taking the time to write such a fabulous review. So glad you enjoyed the course and found it useful. Hopefully the support emails over the coming weeks will help to keep resilience top of your agenda and ensure you are able to put the skills into practice. Best wishes, Felicity & Jo

Rated 5 out of 5 stars

In only 3 sessions with Jo I have leant…

In only 3 sessions with Jo I have leant so much about myself, my learnt behaviour in a work setting and how to adapt and change. It has been a really insightful experience and I am adapting daily to make work a stress free environment

15 February 2022
Unprompted review
Ultimate Resilience logo

Reply from Ultimate Resilience

Thanks so much for your kind feedback, Sarah. We are delighted that the coaching has been insightful and helpful in reducing stress. Best wishes Jo & Felicity

Rated 5 out of 5 stars

Combination of practical & insightful!

The ultimate resilience course on building personal resilience is super insightful and combines a scientific approach with very practical exercises. The build up is well thought through and I learned many new things about their skills-based model of personal resilience. Highly recommended!

9 February 2022
Unprompted review
Ultimate Resilience logo

Reply from Ultimate Resilience

Thank you for taking time to write this great review, Anouk. It was a pleasure talking to you and hearing your feedback in our consultation too. Best wishes, Felicity

Rated 5 out of 5 stars

Very supportive sessions

I have had several one-on-one sessions with Felicity, and her thoughtful, constructive and kind approach has been very helpful to me across a range of issues. Thank you Felicity!

29 December 2021
Unprompted review
Ultimate Resilience logo

Reply from Ultimate Resilience

Thanks for your review, Steve. So glad the sessions were helpful. Best wishes, Felicity

Rated 5 out of 5 stars

Great courses and one to one support

My employer has used Ultimate Resilience to run in house training for several years as we have been through a great deal of organisational change which has affected the resilience of our staff. I initially undertook a face to face course with colleagues over several weeks and then more recently attended several online courses during the disruption caused by the Covid pandemic. Felicity and Jo work really well together and sessions are always engaging and stimulating, skills learned have really helped ease the stresses encountered in recent months. A year ago I went through a very difficult relationship issue and was struggling with work as a result. I was able to have three resilience coaching sessions with Felicity in which she identified issues with which I needed further help and was a great support (much better than some of the talking therapy I have since undertaken as she asks questions after listening to the issues). I can thoroughly recommend their courses whether in a group or one to one. As a result I deal with things in a much more positive and optimistic way.

29 November 2021
Unprompted review
Ultimate Resilience logo

Reply from Ultimate Resilience

Thanks so much for taking the time to provide this lovely feedback, Pete. We really appreciate it and are really pleased to learn of the benefits that our input has brought to you. Best wishes, Jo & Felicity

Rated 4 out of 5 stars

Great for listening and advice

Good listening analysing and feedback from Jo.

29 November 2021
Unprompted review
Ultimate Resilience logo

Reply from Ultimate Resilience

Thanks so much for your feedback, Rose. It's great to know you had a positive experience. Best wishes, Felicity & Jo

Rated 5 out of 5 stars

Very interesting and engaging course…

Very interesting and engaging course with a really good explanation of how we react physically to stress and with practical activities to counter unhelpful responses. I found this extremely useful both for myself and to pass some of the knowledge onto students who I support in my work. Many thanks - I highly recommend this course.

25 August 2021
Unprompted review
Ultimate Resilience logo

Reply from Ultimate Resilience

Thanks for taking time to write this great review, Cathy. Its so good to know that you found the corse useful and that you will also be passing some of the ideas on to your students. Best wishes, Felicity & Jo

Rated 5 out of 5 stars

Excellent - the session on emotional resilience

Thank you for the session "Introduction to Emotional Resilience" I had a pleasure to attend yesterday. It was very nice to meet the experts leading the workshop - a very knowledgeable and professional team. The session was excellent. I particularly enjoyed a variety of engaging tasks and well-selected, relevant and research-based information provided throughout. The session was clearly structured, engaging and so well organised. Thank you very much indeed.

4 June 2021
Unprompted review
Ultimate Resilience logo

Reply from Ultimate Resilience

Many thanks for this great review Aleksandra. We are so glad you found the session useful and wish you all the best putting the skills and strategies into practice. Have a great weekend, Felicity & Jo

Rated 5 out of 5 stars

Very informative and insightful

Very informative and insightful, I more tools for my mental health tool box.

Extremely useful to see how I can apply some of these methods to managing and supporting my team.

4 February 2021
Unprompted review
Ultimate Resilience logo

Reply from Ultimate Resilience

Many thanks for this great review, Claire. We're so glad you found the sessions useful and that your team will benefit from what you learned too. Fantastic. Best wishes, Jo & Felicity

Rated 5 out of 5 stars

This course was very interesting

This course was very interesting! It changed my perception of how I see and react to different situations. Also, it helped me realised what I was doing wrong and why I was getting upset or angry very easily with not apparent reason.
I totally recommend it!

14 December 2020
Unprompted review
Ultimate Resilience logo

Reply from Ultimate Resilience

Many thanks for taking time to write a review Antigoni. We are really glad you found it interesting and that the training got you thinking about how you respond to different situations. Best wishes, Felicity & Jo

Rated 4 out of 5 stars

Faisal

Really enjoyed the training session and I defiantly recommend it.

3 December 2020
Unprompted review
Ultimate Resilience logo

Reply from Ultimate Resilience

Many thanks, Faisal. It was great to meet you and to have your comments and feedback during the course. Best wishes, Felicity & Jo

Rated 5 out of 5 stars

I found the course very interesting

I found the course very interesting. The tutors had lots of knowledge and made the course very informative and engaging. They had time to listen to us the students and encourage us to take actively part in the course. The handouts used were very clear and give you good summary of the topic discussed. The short movies were adequate to the subject discussed and inspirational.

3 December 2020
Unprompted review
Ultimate Resilience logo

Reply from Ultimate Resilience

Wow thanks for this great review Joanna. It was a pleasure to work with you and we are so glad you found the course interesting and informative. Best wishes, Felicity & Jo

Rated 5 out of 5 stars

I found the resilience training very…informative, relevant and helpful.

I found the resilience training very helpful, it was the right level of information, a good variety of resources and learning tools to make it interesting. I am already using some of the skills and techniques that were taught.

25 November 2020
Unprompted review
Ultimate Resilience logo

Reply from Ultimate Resilience

Many thanks for this great review, Louise. We're really glad you found it interesting. It'll be great to hear how things go. Best wishes, Felicity & Jo

Rated 4 out of 5 stars

Good course, gave me plenty to think about

A good course, which gave me plenty to think about. I am a positive person generally, but really enjoyed the balanced thinking session,

23 November 2020
Unprompted review
Ultimate Resilience logo

Reply from Ultimate Resilience

Hi Sara, many thanks for your review. Glad it enjoyed it. Best wishes, Felicity & Jo

Rated 4 out of 5 stars

Informative sessions

Jo & Felicity ran a very informative session for us over Zoom. Lots of good info & knowledge provided

23 November 2020
Unprompted review
Ultimate Resilience logo

Reply from Ultimate Resilience

Hi Jim, many thanks for taking time to do this review. Glad you found the session informative. Best wishes, Jo and Felicity

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look