Georgia has been great, keeping me informed of all step by step procedures etc. I’d also like to mention Jason, they’ve both been very friendly, very prompt with their responses especially over the la... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Lewis Walker the Development Manager is a good lad, always quick to respond to any issue I have and when I've met him he is very approachable. The Western Villages is a great complex, clean and... See more
Company replied
So grateful to have Jason Maddrell as our property manager. Deals with any issues immediately and ensures work completed. Jason is both friendly, professional and a reliable point of contact. He’s a r... See more
Company replied
My home review was carried out efficiently and to a high standard. I was given a prompt record of the review and any actions required have already been referred onwards. Georgia and Jason were very pr... See more
Company replied
Company details
Written by the company
Umega is one of Edinburgh's leading independent letting and estate agencies, managing over 2,700 homes across Edinburgh and the Lothians. We're a people-first business. That means genuinely caring about every landlord, tenant, buyer and seller we work with, not just at the start, but throughout the whole relationship. Our team takes real pride in doing things properly, communicating clearly, and being there when it matters. Whether you're letting a property, selling your home, or thinking about switching agent, we'd love to show you the difference.
Contact info
94-96 Brunswick Street, EH7 5HU, Edinburgh, United Kingdom
- 01312210888
- info@umega.co.uk
- www.umega.co.uk
4.7
Excellent
170 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 75% of negative reviews
Typically replies within 48 hours
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Excellent Visit Very Professional from Georgia
very professional visit from Georgia so friendly and answered all my questions with good knowledge
a credit to the company 10 out of 10
30 July 2026
Unprompted review
Reply from Umega Lettings & Estate Agents
David, thank for for taking the time to review and for the five stars. We're glad to hear Georgia has been so helpful to you, we'll make sure she see's this!
Very diligent Umega property manager
Our Umega property manager, Georgia Oritsemeyiwa, has always been kind, fast and diligent. She quickly schedules contractor appointments in order to sort out any property issues that need fixing. We appreciate she is always on top of everything.
31 July 2026
Unprompted review
Reply from Umega Lettings & Estate Agents
Laura, thank you very much for the review and the five stars! We're glad that Georgia has been so helpful to you, she's a real asset to the team. we'll make sure she sees this.
Reply from Umega Lettings & Estate Agents
Lian thank you for taking the time to review and for the five stars!
Thank you Matthew
Matthew was fantastic throughout the viewing process – friendly, helpful, and made everything really easy. I'd happily recommend Umega Lettings!
28 July 2026
Unprompted review
Reply from Umega Lettings & Estate Agents
Daria, thank you for the review and the five stars. We're glad you found Matthew helpful and the process was easy for you.
Reply from Umega Lettings & Estate Agents
Mavis, thank you for the five stars and we're happy to hear our team have been friendly and professional.
Jason arrived on time and is always…
Jason arrived on time and is always very pleasant and helpful, answering any questions I may have for him.
23 July 2026
Unprompted review
Reply from Umega Lettings & Estate Agents
Shirley, we're so glad Jason has been so pleasant and helpful, it's what we strive for. We'll make sure he sees this and thanks for the 5 stars!
Very good experience
Very good experience
Thank lewis really helpful at all times
4 May 2026
Unprompted review
Reply from Umega Lettings & Estate Agents
Marco, we're so glad Lewis has been helpful and you've had a great experience. Thank you for the review and the 5 stars!
Lewis has been fab since me and my…
Lewis has been fab since me and my daughters have moved in
22 July 2026
Unprompted review
Reply from Umega Lettings & Estate Agents
Ashleigh, we're glad you've found Lewis helpful since you and your daughters have moved in. Thank you for the review and the 5 stars, we'll make sure Lewis sees this!
Responsive, positive and friendly.
Lewis has been very responsive and always replies to queries very quickly. It is very comforting to have someone friendly, positive, approachable, and supportive.
17 July 2026
Unprompted review
Reply from Umega Lettings & Estate Agents
Rosemary, so glad Lewis has been such a reassuring presence, that responsiveness and warmth really does make a difference. We'll pass this on, and thank you for the 5 stars!
My home review was carried out by Georgia and Jason
My home review was carried out efficiently and to a high standard. I was given a prompt record of the review and any actions required have already been referred onwards. Georgia and Jason were very professional, however, they were also friendly and approachable and made us feel at ease.
21 July 2026
Unprompted review
Reply from Umega Lettings & Estate Agents
Yolande, great to hear Georgia and Jason made the home review feel so straightforward, professional but friendly is exactly the right balance. We'll pass this on, and thank you for the 5 stars!
Friendly & approachable team!
Georgia has been great, keeping me informed of all step by step procedures etc. I’d also like to mention Jason, they’ve both been very friendly, very prompt with their responses especially over the last year. They’re always really accommodating and approachable.
21 July 2026
Unprompted review
Reply from Umega Lettings & Estate Agents
Bronwyn, lovely to hear Georgia and Jason have been such a consistent presence over the past year, always keeping you in the loop and easy to reach. We'll make sure they both see this, and thank you for the 5 stars!
Getting a new home and moving in.
Getting a home and moving in is a thing , the way my application was organised in professionalism way i really like it .the Umega staff Catherine ensured I got all the information, responded quickly when I needed and organised my viewing, staff Lewis also was there to support with a home tour and moving in enquires. A big thanks to the team.
15 July 2026
Unprompted review
Reply from Umega Lettings & Estate Agents
Ejike, really glad Catherine and Lewis made the whole journey from application to moving in feel so well organised and supported. We'll pass this on to them both, and thank you for the 5 stars!
Catherine has been wonderful!
Great experience with Umega. Massive thanks to Catherine who has been super helpful and absolutely wonderful!
20 July 2026
Unprompted review
Reply from Umega Lettings & Estate Agents
Dane, so glad Catherine has made such a great impression, we'll make sure she sees this. Thank you for the 5 stars!
Fantastic experience
My experience has been beyond wonderful with UMega and they have gone above and beyond to make things so easy. I am very happy to say I have not had a problem with them at all and they are polite, efficient and trustworthy. Lewis Walker in particular has been very helpful when it has come to organising maintenance and has been very polite, supportive and accommodating. If you ask me, UMega is the best!
17 July 2026
Unprompted review
Reply from Umega Lettings & Estate Agents
Tim, really glad Lewis and the team have made everything so straightforward and stress-free. We'll make sure he sees this, and thank you for the 5 stars!
Umega is an amazing company
Umega is an amazing company. The homes a beautiful throughout. Very spacious and perfect layout. Management are fabulous. No job is too small and they are on top of it very quickly. Lewis walker developer manager is amazing. Quick to reply with a solution if anything’s happens. 10/10
17 July 2026
Unprompted review
Reply from Umega Lettings & Estate Agents
Eva, brilliant to hear Lewis and the team have been so on the ball, no job too small is exactly the standard we aim for. We'll pass this on, and thank you for the 5 stars!
A positive experience as a new tenant
My experience so far has been nothing but positive. Georgia and Jason, and Ryan from maintenance, have been welcoming, friendly, efficient and professional. Based on my experience so far I would recommend Umega to friends and family.
17 July 2026
Unprompted review
Reply from Umega Lettings & Estate Agents
Kate, so glad Georgia, Jason and Ryan have made such a positive first impression. We'll pass this on to all three of them, and thank you for the 5 stars!
Happy tenant
Lewis walker my property manager is always good and friendly to deal with.
Always available to help with any queries and issues.
Always does his best to find a solution asap.
17 July 2026
Unprompted review
Reply from Umega Lettings & Estate Agents
Really glad Lewis has been so helpful and solution-focused whenever you've needed him. We'll make sure he sees this, and thanks for the 4 stars.
Lewis is always helpful in making sure…
Lewis is always helpful in making sure all goes well with us and within the apartment.
Well done Lewis!!
14 July 2026
Unprompted review
Reply from Umega Lettings & Estate Agents
Biodun, great to hear Lewis always makes sure everything is running smoothly for you. We'll pass this on, and thank you for the 5 stars!
Fantastic
Umega is a fantastic agency overall, always quick to respond to any problems and get things sorted fast. Phil is brilliant and always incredibly helpful. Really appreciate the great, reliable service, Phil!
1 July 2026
Unprompted review
Reply from Umega Lettings & Estate Agents
Usman, great to hear Phil and the team have been so reliable and quick to get things sorted. We'll make sure Phil sees this, and thank you for the 5 stars!
Philip Newton responds very quickly to…
Philip Newton responds very quickly to enquiries. Booking for the annual inspection was simple and straightforward. Highly recommend
23 June 2026
Unprompted review
Reply from Umega Lettings & Estate Agents
Thank you for the five stars Judith! We're pleased to hear it's been simple and straightforward, we will share your feedback with Phil!
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