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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, often highlighting their uniqueness and comfort. Many people appreciate the wide range of items available, finding them perfect for gifts or personal use. The customer service is frequently described as outstanding, with consumers noting the team's helpfulness, quick responses, and willingness to go above and beyond to resolve issues. The ordering process is also often mentioned as easy and efficient. However, some customers were dissatisfied with the print quality of certain items, describing it as poor, grainy, or faded. A few other people also felt that the color of their ordered items did not match the description, such as a black shirt appearing faded black and shorts appearing faded brown.

What people talk about most

Product

Customers express high satisfaction with the products, consistently praising their excellent quality,... See more

Customer service

Consumers find customer service to be positive. Many reviewers praise the team for being incredibly kind,... See more

Order

Clients share positive opinions on order. Many customers praise the quick resolution of issues, such as wrong... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team for being helpful,... See more

Quality

People report positive experiences with quality. Customers consistently praise the excellent quality of the... See more

Based on these reviews

Rated 5 out of 5 stars

I value small business, especially locally run and owned business in Australia. I love their hilarious products. Great for gifts or maybe a little something for yourself. I needed some additional con... See more

Company replied

Rated 5 out of 5 stars

Uncle Reco have been amazing to deal with. They reply to emails super quickly and are always happy to help, especially when it comes to getting things made and shipped faster when you need it. The qu... See more

Company replied

Rated 5 out of 5 stars

Ordered from uncle reco several times and they never ever fail to disappoint, They have some amazing items on their website. After ordering my items and seeing them in persom they turned out way... See more

Rated 5 out of 5 stars

I’ve only just placed my first order with Uncle Reco, and straight off the bat the experience has been fantastic. It’s rare to come across an online company that genuinely cares about customer service... See more


Company details

  1. Streetwear store

Written by the company

Uncle Reco is the internet’s favourite bad influence. Serving iconic Aussie vintage energy for over 10 years, Uncle Reco has been supplying legends with tees, hats and gear that look like you “found it at the best op shop ever” but somehow in your size. Born in Australia, worn everywhere, and shipped worldwide to anyone with good taste and questionable judgement. If it’s loud, nostalgic, slightly unhinged and instantly recognisable, it probably came from Uncle Reco. No trends. No rules. Just certified classics that go hard, age well and start conversations at the pub.


Contact info

4.8

Excellent

TrustScore 5 out of 5

200 reviews

5-star
4-star
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1-star

Replied to 33% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

second time customer

This was my second time purchasing from as I was really happy with my first purchase. There was a little printing error however once I emailed the team they got a replacement sent out straight away via express and I still received it in time for the birthday. I could not be happier with the customer service I received, will definitely purchase again. Thanks again guys.

23 September 2025
Unprompted review
Rated 5 out of 5 stars

This business went way beyond good…

This business went way beyond good service they were amazing.
I had made an error with my order and they were so understanding , helpful and patient. They were very quick in responding to my emails as well.
I would not hesitate in recommending them . Fantastic experience !!
😆😀

29 September 2025
Unprompted review
Rated 5 out of 5 stars

Great communication about delay

I ordered a popular item and theycontacted me quickly to say my size was out of stock,offered a replacement or to wait,then express posted when more stock arrived. Great attention and communication was very much appreciated.

9 July 2025
Unprompted review
Rated 5 out of 5 stars

My dog had his own band tee

I had so much fun making a vintage band tee of my dog! The effects are so fun to use and the shirt came out better than I could imagine. It also arrived insanely fast!! thanks team!

23 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service and Quality

I ordered a custom shirt from Uncle Reco for Father’s Day and was so impressed with the service! The shirt turned out great quality, and they even express posted it so it arrived right on time. Fantastic customer service and highly recommend!

5 September 2025
Unprompted review
Rated 1 out of 5 stars

Didn’t receive my order

Didn’t receive my order, after contacting for help, was brushed off.

4 September 2025
Unprompted review
Uncle Reco logo

Reply from Uncle Reco

Hi Ashley, did you check your spam we always reply to every email.

Rated 5 out of 5 stars

Wonderful!

I've had great experiences with Uncle Reco every time I've ordered! Definitely satisfied and will continue shopping here even when I'm old and grey 👵🏻

12 September 2025
Unprompted review
Uncle Reco logo

Reply from Uncle Reco

Thanks so Ebony thanks so much!

Rated 5 out of 5 stars

Will be purchasing from then again! Great customer service!

I placed an order that I needed urgently for a celebration. I reached out to the team to ask if there was anyway possible to have it shipped out within a week and same day I received a response and they were happy to make it work out. It was my fault I hadnt selected VIP shipping which I know now to select next time I order, so the fact they were still willing to assist due to my error is an absolute blessing. Cannot thank them enough!

10 September 2025
Unprompted review
Uncle Reco logo

Reply from Uncle Reco

Thanks Dottie, Glad we could help yu out with this one!

Rated 5 out of 5 stars

The quality of the products & service is… high!

The quality of the products is extremely high, and the customer service when I ran into a small issue was immaculate. Would highly recommend and can't wait to order from Uncle Reco again!

8 September 2025
Unprompted review
Uncle Reco logo

Reply from Uncle Reco

Thanks so much amigo!

Rated 5 out of 5 stars

Great customer service and good quality products

Great customer service. My custom top arrived quickly and was made very well. Extremely easy to design a custom top especially with all the pre-made add ons ect. Will definitely be designing more funny tops in the future

5 September 2025
Unprompted review
Uncle Reco logo

Reply from Uncle Reco

Thanks Kelsie can't wait to see what you design next!

Rated 5 out of 5 stars

Too Good

what can i say! the service has been top notch. really appreciate the help with getting Hubby's tee ready in time for fathers day.

5 September 2025
Unprompted review
Uncle Reco logo

Reply from Uncle Reco

Thanks Zen. We're looking forward to what you design on a Tee next! Cheers Uncle

Rated 5 out of 5 stars

Had the best experience with Uncle…

Had the best experience with Uncle RECO! I reached out with a query and they got back to me so quickly, could immediately tell this was an Australian company, going above and beyond to help. My shirt arrived within a few days and the quality and design are absolutely perfect. I’ll definitely be ordering more in the future - hubby is going to love his Father’s Day one!

1 September 2025
Unprompted review
Uncle Reco logo

Reply from Uncle Reco

Hope Hubby loved it!! Cheers for the order Maddie.

Rated 5 out of 5 stars

Great shirt!!

Just received my custom made fathers day t-shirt and I'm so impressed! Quality is great, photos are clear & its an awesome material. Would not hesitate to purchase from them again! Delivery to NZ was quick too (came from Aus). Very pleasantly surprised :)

28 August 2025
Unprompted review
Uncle Reco logo

Reply from Uncle Reco

Thats what we like to hear! Thanks Laura, Cheers Uncle

Rated 5 out of 5 stars

Fantastic custom t shirts

I ordered a custom made T Shirt for my husband for Father's Day. The design process was incredibly simple and easy, all done from my phone, and the order was delivered 6 days later. Not even a week later and I had the custom t shirt. The quality is great and the t shirt looks amazing!! So pleased with it. Reasonably priced as well. Very happy paying customer, would highly recommend and will purchase again!

21 August 2025
Unprompted review
Uncle Reco logo

Reply from Uncle Reco

Hi Lauren, Thanks so much glad you also like our quality!

Rated 5 out of 5 stars

Brought twice from here

Brought twice from here! Quick service & good quality Tees!

4 April 2025
Unprompted review
Uncle Reco logo

Reply from Uncle Reco

We only sell the best quality thanks for noticing! Cheers

Rated 1 out of 5 stars

*Update* Bought a t shirt from them and the…

Bought a t shirt from them and the address was changed once ordered and never received my t shirt. Extremely disappointed. I was told to contact the post office myself and find my shirt.

* update I’ve since gotten an email and working to find a solution. I appreciate the team at Uncle Reco trying to make this right.

23 October 2024
Unprompted review
Uncle Reco logo

Reply from Uncle Reco

Glad we sorted this in the end cheers Aaron.

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