Underground Cellar Reviews 2

TrustScore 3.5 out of 5

3.3

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Company details

  1. Wine shop
  2. Wine Cellar
  3. Wine club
  4. Wine wholesaler and importer

Written by the company

Underground Cellar is a fun and exciting online wine retailer offering curated collections of premium wines at unbeatable prices. With every bottle purchased, you have the possibility to receive complimentary upgrades to a more valuable bottle—sometimes even rare or limited-edition wines from top producers and private cellars.


Contact info

3.3

Average

TrustScore 3.5 out of 5

2 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Let me be very clear

Let me be very clear. This company stole money and scammed its customers. Now they are email blasting their old customers again in order to drum up business for the “new buyers” who bought the brand and thought it was a great idea to try and revitalize a company that stole from its customers.

No apology. No rebranding. Just “buy our wine again, please!” Emails. If I could give zero stars I would. I was stollen from by this company and a change of ownership with no apology or offer of reimbursement is laughable.

DO NOT TRUST THIS COMPANY GOOGLE THE COMPANY AND YOU WILL SEE HOW MANY PEOPLE WERE ROBBED FROM

UPDATE: The company has now tried to have this review removed claiming I meant to leave this review for “a different company”. They are not apologizing for what the brand did to its customers. They are just trying to cover it up and move on as if nothing happened. There is no coming back from what this company did to its customers without acknowledging and apologizing for what the company did. I’m sure they are now realizing that reaching back out to former customers on email blasts was a mistake. And I’m sure they know how many of us were scammed.

28 December 2025
Unprompted review
Rated 5 out of 5 stars

Fun way to get great wine

No top upgrade yet, but I’ve discovered some fantastic wines I wouldn’t have picked on my own. Every box feels like a treat. They even sent me a VERY nice replacement bottle for a wine they thought might be corked. It's been a fun way to buy and try new wines.

8 July 2025
Unprompted review

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