Undergroundparts Reviews 

150
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Ford Fiesta lower grille Asian Type. Good communication from initial enquiry. Dispatch time brilliant, well wrapped. Fitted perfect, no marks or damage. 1st class service. Car looks great. Happy... See more

Rated 5 out of 5 stars

Cannot recomend underground parts enough fantastic service fantastic staff who actually care about your car! Hard to find in this day and age .if u need something for your car these guys are worth evr... See more

Rated 5 out of 5 stars

Needed to replace door mirror indicator, quickly. New part sourced and delivered in 24 hours. The new part is a perfect fit (looks better than the driver side). Overall customer experience was great,... See more

Rated 5 out of 5 stars

Tiguan rear bumper protector excellent quality looks great. Placed my order at lunch time delivered by 11.00am next day. Excellant service will definitely use again. David sales person very helpful no... See more

Company details

  1. Vehicles & Transportation

Information provided by various external sources

At Underground Parts we supply a range of high quality aftermarket direct replacement spare parts for a range of vehicle makes and models. We supply our spare parts direct from the manufacturer and ensure that we only supply Original Equipment O.E spec parts that match the quality of original parts. We also offer a wide range of styling parts many of which are designed and manufactured by us and are only available from Underground Parts.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

150 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(150)

18 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Bumper Replacement

Bought a replacement front bumper part from these guy, I could not be happier with it and their service, it arrived when they said it would, it was incredibly well packaged to protect it from damage in transit, and I honestly was very impressed with the quality, I’m now considering replacing the other panel so it all matches! And all for a very decent price, honestly couldn’t ask for better. Thanks to UnderGroundParts!

29 March 2019
Unprompted review
Rated 5 out of 5 stars

First class service

First class service , ordered a couple of parts for our new vans and couldn’t be happier with them . Fitted perfectly , very good price and arrived in bombproof packaging . Will definitely use Undergroundparts again . Thanks !

29 March 2019
Unprompted review
Rated 1 out of 5 stars

DO NOT USE!

DO NOT USE!! The prices are cheaper than elsewhere for a reason, I received a damaged broken wing mirror (they didn't even package with bubble wrap or anything) and they agreed to refund once I had posted it back. They're now saying they can't accept it back in the condition??? but this was how I received it... no response from their emails and they don't pick up the phone. Will be going through Paypal/my bank to get my money back.

27 March 2019
Unprompted review
Rated 5 out of 5 stars

Absolutely phenomenal service and quality!

Absolutely phenomenal service and quality! Ordered a wing mirror cover for Mk7 Fiesta and it was there within 2 days. The colour match to the original is absolutely amazing as well. Will certainly look to use this company again if similar parts are needed in the future. Thank you!

7 January 2019
Unprompted review
Rated 5 out of 5 stars

Ordered a part from another supplier…

Ordered a part from another supplier and was let down as they did not send me the part and was lengthy process to get refunded.
Found Underground Parts and wow what a difference, part was sent but unfortunately was damaged, contacted company and replacement was mailed out immediately as well as apology.
First class service would highly recommend and would be first choice if I needed any parts in the future.

VERY happy customer

18 September 2018
Unprompted review
Rated 5 out of 5 stars

Brilliant service.

After finding this company via google and looking up the product I wanted, I was doubtful as I’d never heard of them before. However, I was pleasantly surprised with how amazing the service was. The product arrived next day, was of a fantastic standard and fit perfectly. Absolute gem of a company found. I’d highly recommend Underground Parts. Thanks for a quick speeedy brilliant service.

4 July 2018
Unprompted review
Show reviews in all languages. (150 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look