Extremely bad experience with Uniek!
Extremely bad experience with Uniek!! NOT recommend to anyone who want to buy via online. We brought a e-bike online, and there are majors defectsfind immediately upon receive the e-bike. The battery cannot be locked on the bike! And the rear tire is aging with few big cracks that suppose should not be find on new bike. Immediately send a email and follow up by a call. No feedback after a week past, claiming the supervisor is on leave. And they suggest to return but the return courier cost is at my own expense!! Which is totally unfair as they are sending a defect item but unable to offer solutions. I have follow up by few emails and call to reject the arrangement, I request to talk to the supervisor/manage but the staff insist they are unreachable!! What?!
Till now 3 weeks past still not be settle