Unique Homestays Reviews 

597
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 120 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the stunning locations, often highlighting breathtaking views and secluded, peaceful settings perfect for relaxation. People frequently commend the exceptional quality of the properties, noting beautiful designs, luxurious furnishings, and well-maintained facilities, including pools and hot tubs. The staff and owners are also highly regarded for their helpfulness, warmth, and efficiency, contributing to memorable and special holidays. Many consumers describe their stays as wonderful, magical, and exceeding expectations, making them eager to return for more incredible experiences.

What people talk about most

Location

Customers had positive experiences with location, frequently describing properties as being in stunning,... See more

Facilities

People report positive experiences with facilities, often describing properties as beautiful,... See more

Quality

Clients share positive opinions on quality, consistently describing properties as exceptional, beautifully... See more

Staff

Users describe positive interactions with staff, highlighting the first-class and personal service received... See more

Holidays

Consumers find holidays to be positive, with many describing their experiences as fabulous, memorable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We stayed at a place called Aphrodite. Being the goddess of love, she certainly cast her spell over us. We cannot think of a single bad thing. The location is wondrous, 20 minutes south of Bude and... See more

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Rated 5 out of 5 stars

We spent a wonderful week at The Hatch in Crantock. The house was beautiful and the place was spotless. The service from the Unique Homestays team was outstanding - from the booking procedure to the f... See more

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Rated 5 out of 5 stars

Had the most wonderful stay at The Shearling, a truly wow property, perfect for peace and quiet. Beautifully furnished with every comfort you could need. The icing on the cake for us was the outdoor p... See more

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Rated 5 out of 5 stars

Another wonderful stay with Unique Homestays, this time at Amaia in south Cornwall. A marvellous beachfront property with breathtaking views. It was perfect for our multi-generational group of 9, with... See more

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Company details

  1. Travel & Vacation

Information provided by various external sources

Inspirational luxury cottages to rent UK. Unique Homestays beautiful holiday homes with personality include unique cottages in Cornwall, Scotland, Devon, Dorset


Contact info

4.9

Excellent

TrustScore 5 out of 5

597 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.9

All reviews

(597)

115 reviews in the last 12 months

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Rated 5 out of 5 stars

Plan a unique experience

My wife and I started planning our 7 week UK holiday in 2023. We love to stay in unique properties offering privacy and seclusion. We found ourselves fortunate to discover Unique Home Stays and their web site is exceptional in terms of property descriptions and images. We identified 2 properties meeting our brief in Lake District and Cornwall. Equally and just as important was the highly personalised, friendly and helpful advice and service we received from Kimberley and her colleagues. Nothing was too much trouble, they were always responsive and went above and beyond at every opportunity. We felt special. We highly recommend Unique Home Stays, they are indeed unique in the travel industry.

5 May 2025
Unprompted review
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Reply from Unique Homestays

Dear Rob, Thank you for taking the time to share your experience with us. We're so pleased that both the Lake District and Cornwall properties were able to offer the privacy and character you were looking for, and that your stays with us contributed to a memorable trip. Your kind words regarding Kimberley and the team providing thorough and helpful support throughout your journey with us are very much appreciated. We're also pleased you found our website helpful. Unique Homestays work hard to not only provide a carefully curated portfolio but also a personalised service, and we're glad our assistance made your planning process smoother.
Your feedback about our website and service will be shared with the team - they'll value knowing their work contributed to a successful holiday for you both. We hope you enjoyed your travels and would be happy to help you find another homestay for any future trips. Best wishes, Team Unique

Rated 5 out of 5 stars

Amazing!!

Wow. Anthology Farm was perfect. Amazing location, gorgeous decoration, loads of great facilities and Jo and Henry was incredible hosts. We, and our 16 guests, all loved it!

2 May 2025
Unprompted review
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Reply from Unique Homestays

Dear Terry, we're so pleased that you enjoyed your Birthday break in the Cotswolds, and that you and your guests had such a positive experience. It's great to know that you appreciated both the property's location and facilities, as well as Jo and Henry's hospitality. Thank you for choosing Anthology Farm and for sharing your experience with us - we would love to help you organise your next Unique Homestay when the time is right. Best wishes, Team Unique

Rated 5 out of 5 stars

Excellent service from Unique Homestays

The service provided by Unique Homestays was first class. Booking procedure was very straightforward and all queries were responded to almost immediately, even at weekends. The accommodation was superb and exactly as described. The owner was also very helpful in allowing us an earlier check in time to assist us with our needs. I would not hesitate to book again, thank you for making our special birthday celebrations so lovely.

2 May 2025
Unprompted review
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Reply from Unique Homestays

Dear Amanda, Thank you for taking the time to share your review. We're so pleased to hear that your experience from booking through to departure was smooth, and that The Ruby Barn exceeded your expectations. It's also great to know our Homestay Specialist team provided helpful support throughout, and that we could accommodate your early check-in to help make your Birthday celebration extra special. We’d love to welcome you back to the portfolio in the future, our team will be ready to assist when the time is right. Best Wishes Team Unique.

Rated 5 out of 5 stars

I highly recommend Unique Homestay-…

I highly recommend Unique Homestay- I’ve stayed in 3 of their properties and each has been different but all spectacular in their location and always unique buildings that are beautifully presented.

2 May 2025
Unprompted review
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Reply from Unique Homestays

Dear Jane, Thank you for your kind recommendation and for choosing Unique Homestays for your third visit. We're very grateful for your continued trust in our brand.
The portfolio of homes on offer is carefully curated with our discerning guests in mind, and knowing you've enjoyed this variety means a lot to us. We look forward to welcoming you back when you're ready to start planning your fourth homestay. Best wishes, Team Unique.

Rated 5 out of 5 stars

The Flower Press, a Gem in the Cotswolds.

We have used Unique Homestays before so decided to book again for the most amazing weather week in April recently. We stayed at the Flower Press a 2 bedroom cottage in Bibury in the Cotswolds. It blew us away!!!
It was fabulous, immaculate and just perfect.
Everything was top notch, the bed linen was luxurious and the quality of everything exceeded our expectations. Can’t wait to use them again.

28 April 2025
Unprompted review
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Reply from Unique Homestays

Dear Claire, Thank you for sharing your positive experience at The Flower Press. We're so pleased that your stay in Bibury exceeded your expectations.
It's great to welcome returning guests to our portfolio; The Flower Press is a special home, and it is lovely to read that you enjoyed the quality furnishings and attention to detail.
We hope to help you find another Unique Homestay from our collection, soon. Best wishes, Team Unique.

Rated 5 out of 5 stars

Little Inka is a gem!

We loved Little Inka! It was well-appointed with good quality fixtures and fittings, very thoughtfully done. There were no issues with the 'little things' like enough soap, shampoo, loo roll, wood for the fire and kitchen utensils. Our host was a delight - helpful, informative and warm, but also gave us space and peace to be on our own. We'd happily return to Little Inka and hope to do so soon!

8 March 2025
Unprompted review
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Reply from Unique Homestays

Dear Farid, thank you for your lovely review of Little Inka. We're pleased to read that you enjoyed the quality furnishings, attention to detail, and experienced a peaceful stay. Your kind words about the owner are also appreciated. We look forward to assisting you in finding your next Unique Homestay soon. Best wishes, Team Unique.

Rated 5 out of 5 stars

We had a lovely stay at Penny Black

We had a lovely stay at Penny Black.
Every box ticked.
In a delightful location.

We'll definitely be back.

7 April 2025
Unprompted review
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Reply from Unique Homestays

Dear Jane, thank you for your lovely review of your stay at Penny Black - it is lovely to read that this Devon home ticked every box on your wish list. We would love to welcome you back to the portfolio in the future, our Homestay Specialists will be available to assist you when the time is right. Best wishes Team Unique.

Rated 5 out of 5 stars

Stunning views with peaceful location!

My partner and I stayed at Elemental during the most glorious weather week in April 2025. The house is simply beautiful! Everything has been thought of for a comfortable stay and we didn't feel like anything was lacking. Location is perfect and the sunsets were breath-taking. It literally feels like you are on a ship with the views of the water being almost within touching distance. We loved opening the sliding door every morning to hear the water lapping against the shore from the Loch. Perfect to get away from the franticness of everyday city life!

1 April 2025
Unprompted review
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Reply from Unique Homestays

Dear Lynsey, thank you for taking the time to share your experience. We're really pleased to read that you enjoyed your stay at Elemental and that the location and setting helped you unwind. It’s great to know the home met your expectations and that the views and atmosphere made a lasting impression. We appreciate you taking the time to leave a review and hope to welcome you back to the portfolio in the future. Best wishes, Team Unique.

Rated 5 out of 5 stars

Unique Homestays - a wonderful experience

Unique Homestays managed our requirements right from the beginning with speed and efficiency, responding to emails and phone calls without delay and we had contact with several members of staff who all knew the background and worked well as a team, making helpful suggestions along the way. Scarlet Hall itself was the perfect venue for us. We were a family of about 18-20, aged from 6 to 80 years and the property was ideally configured. It is beautifully located in lovely countryside. The owners are meticulous in their upkeep and attention to detail, providing pleasant surprises like local produce and flowers from the garden in all the rooms. We would not hesitate to use the company again and Scarlet Hall in particular.

4 April 2025
Unprompted review
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Reply from Unique Homestays

Dear Barbara, thank you so much for your thoughtful feedback. It’s wonderful to hear that your experience with Unique Homestays and Scarlet Hall was so positive. We're so pleased that our team was able to assist you efficiently and that the property suited the needs of your family, from the youngest to the oldest member. Your kind words about the home and the attention to detail will be passed on to the owners, who will be thrilled to know you had such a wonderful time with your family at Scarlet Hall. We look forward to welcoming you again in the future! Best wishes Team Unique.

Rated 1 out of 5 stars

A Disappointing Stay at Four Hundred Summers – Not Worth the Price

I have previously booked with Unique Homestays three times, and each experience was lovely, which made this recent stay at Four Hundred Summers even more disappointing. For a property priced at £1,200 for five nights, I expected a much higher standard of service and cleanliness.

Upon arrival, I was immediately concerned with the woodlice infestation throughout the house, particularly in the bedroom, where I found more than 15. Despite raising this issue with the owner, their response was dismissive, simply telling me these bugs were harmless and common in rural homes. To make matters worse, there was a leaking toilet tap that wasn’t addressed during my stay, a dead mouse in the garden, and I had to ask for toiletries to be replenished because they were almost empty on arrival.

The hot tub, a key feature of the property, was unusable as there were insufficient logs for heating. I had to buy my own firewood for the remaining nights, and the locked storage that housed additional logs felt like an unnecessary inconvenience.

As a long-time customer, I am incredibly disappointed by the lack of proper communication and resolution from Unique Homestays. I would have expected better customer service given my positive past experiences. At this point, I feel let down by the company, and I hope this feedback serves as an opportunity for them to address these issues for future guests.

17 March 2025
Unprompted review
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Reply from Unique Homestays

Dear Maria, we're sorry to hear you remain unhappy with the outcome following our review of your concerns. We take all feedback seriously and have investigated your complaint, including discussions with the homeowner. Of course, we'd love to welcome you back to the portfolio as a valued return guest, and restore any lost faith in our brand. Should you wish to enquire with us again our Sales Team Manager, Gemma, would be happy to handle your enquiries personally and can be reached on 01637 856121. We value your feedback and remain committed to providing an exceptional service. Best wishes, Team Unique.

Rated 5 out of 5 stars

5* at the Fable

Stayed at the Fable. 5 Stars. Can't say much more. Loved it!

24 March 2025
Unprompted review
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Reply from Unique Homestays

Dear James, we are so pleased to read your honeymoon at The Fable was everything you hoped it would be, thank you for taking the time to leave your review. We would love to welcome you back to the portfolio, please don't hesitate to get in touch if we can help with future plans. Best wishes, Team Unique.

Rated 5 out of 5 stars

Exceptional Cotswolds Short Vacation at The Knapp

We rented another exceptional property in ‘The Knapp’ which offered a real luxury sanctuary in a beautiful setting. The property’s decor was fantastic and everything was specified at the highest level. It was truly a luxury home from home. We always appreciate the professional and expert support from Unique Homestays. Finding the very best UK holiday rentals can be a challenge but Unique Homestays are now our ‘go to’ agency as they have consistently the best service and the most exquisite properties.

25 March 2025
Unprompted review
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Reply from Unique Homestays

Dear Barry, thank you for your thoughtful review of both Unique Homestays and The Knapp. Your kind words are much appreciated. It's wonderful to read you enjoyed your stay, and that the little touches the owners work hard to provide were well received. Our dedicated team is available to help you discover your next Unique Homestay when you're ready to return. Best wishes, Team Unique.

Rated 5 out of 5 stars

Beautiful Property

The Dragonwood Boathouse is a superb property.
Finished to a very high standard, very private, every conceivable amenity, beautiful view over a small lake, short walk to a lovely local pub, expansive in summer, cosy in the winter.
For a romantic get away, it ticks all the boxes :)

21 March 2025
Unprompted review
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Reply from Unique Homestays

Thank you for taking the time to leave your kind review. We're so pleased to hear you enjoyed your stay at Dragonwood Boathouse and that it suited your needs perfectly! Whenever you're ready for your next getaway, we would love to help you find another inspiring homestay from our collection. Best wishes, Team Unique

Rated 5 out of 5 stars

Best website for curated high end properties

Have stayed in a couple of the properties in Ireland and each one is indeed unique and beautiful - like ultra high end air bnbs. The unique Homestays team - Simone in particular and owners of the properties are always super helpful. Hoping to make my way through every property eventually! Also wish they would expand to more of Europe!

7 March 2025
Unprompted review
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Reply from Unique Homestays

Dear Ciara, thank you for your kind review. We're so pleased to hear you've enjoyed another stay with us in Ireland! We look forward to welcoming you back to the portfolio in the near future, as always if you have any questions we can help with please do get in touch. Best wishes, Team Unique.

Rated 5 out of 5 stars

The Hatch - Celebrating my 50th birthday

For my 50th birthday, I chose to stay with Unique Homestays, and it was nothing short of magical. Every detail was thoughtfully curated, making the experience truly unforgettable. I couldn’t have imagined a more perfect way to celebrate my special day.

9 March 2025
Unprompted review
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Reply from Unique Homestays

Dear Caroline, thank you for your kind review. We're so pleased to hear you enjoyed a fantastic stay at The Hatch to celebrate your special occasion. We hope to welcome you back to the portfolio in the near future, if you have any queries we can help with please do get in touch. Best wishes, Team Unique.

Rated 5 out of 5 stars

Windfall by Unique Homestays is perfect

Do love Unique Homestays, we’ve used them a few times and they are always super helpful and offer beautiful properties.

We stayed at Windfall in Herefordshire this time. This cottage is truly something special. The setting is breathtaking, with picture-perfect views and the soothing sound of the stream as you sit outside enjoying breakfast (yes, even in March!). Pure bliss.

Inside, the cottage is beautifully designed, thoughtfully laid out, and equipped with everything you could possibly need for a truly relaxing stay. The larder is impressively stocked, especially with herbs and spices—better than any holiday cottage we’ve ever visited!

One of the highlights was the Hikki bath, the perfect spot to watch the sun set and the stars emerge. With no light pollution, the night sky was simply magical.

Nicola was an incredible host—so thoughtful and responsive. When the underfloor heating needed adjusting due to the weather turning considerably milder, one quick message and she had it sorted right away, even checking in later to make sure everything was just right.

We usually like to explore new places, but this cottage might just be the exception. We may have found our happy place, and we can’t wait to return!

1 March 2025
Unprompted review
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Reply from Unique Homestays

Dear Michelle, thank you for your kind review. We're so pleased to hear you enjoyed a fantastic stay at Windfall, it really is a gorgeous home in a wonderful spot. We will be sure to share your feedback with the owner who will be very pleased. We hope to welcome you back to the portfolio again in the near future, perhaps a return stay at Windfall! If you have any future queries we can help with please do get in touch. Best wishes, Team Unique.

Rated 5 out of 5 stars

Stunning property in the New Forest

The properties on offer with Unique Homestays are stunning. The whole booking process and communication throughout is exceptional. I would highly recommend using them if you’re looking for a luxury stay in the UK.

8 February 2025
Unprompted review
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Reply from Unique Homestays

Dear Karen, thank you for taking the time to share your thoughts and for leaving such a kind review. We're pleased to hear you enjoyed your recent stay, and felt well looked after throughout the booking process. We hope to welcome you back to the portfolio in the near future, if you have any questions we can help with please do get in touch. Best wishes, Team Unique.

Rated 3 out of 5 stars

The Stack

The Stack - Cornwall.
The property is very cute and the view is divine.
Unfortunately in Feb they hadn’t had the heating on and the house was freezing for 2 days until it heated up. Some of the electric radiators just pumped out no heat - especially the main bathroom never warmed up.

If you have dust / asthma sensitivities just be cautious, our son reacted really badly for some reason in the house.

The hot tub was lovely on the terrace and the welcome was thoughtful and locally sourced.

All that said, Unique Homestays dealt with it professionally and made a nice gesture.

10 February 2025
Unprompted review
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Reply from Unique Homestays

Dear James, thank you for taking the time to share your thoughts following your stay at The Stack. Whilst we are pleased that the resolution offered by the owners was agreeable to you, once again please accept our apologies for the unforeseen issues encountered. We hope to welcome you back to the portfolio in the future, if you have any questions we're able to help with please do get in touch. Best wishes, Team Unique.

Rated 5 out of 5 stars

When we arrived the place was WOW

When we arrived the place was WOW! It was decorated for chromas and new year and was warm and homely! The outside space for our dog was perfect and the view of the Welsh Mountains was stunning! The bonus of the hot tub which is covered just made the stay complete!

27 December 2024
Unprompted review
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Reply from Unique Homestays

Hi Susie, thank you so much for your wonderful review. We’re delighted to hear that you were impressed with the property’s festive decorations and the stunning views of the Welsh mountains. We’d love to welcome you back for another memorable stay in the future. Warm regards, Team Unique

Rated 1 out of 5 stars

Serpentine, Cornwall

October 2024. Property in Cornwall called Serpentine

We travelled from N Ireland to spend a week at the above property. We are in our late seventies. Our son and wife and two grandchildren age 6 and 8 joined us travelling from London.
We had a successful holiday in October 2023 at a property in co Kerry using this company. We could not fault anything.
This experience in Cornwall was in stark contrast. We chose the property with encouragement from UH who assured us it was suitable for all of us.
Two full days of our week were spent trying to rectify the problems we were presented with. We assumed the standard would meet the high requirements of UH. They state each property is visited and approved by a team member. It is clear this level of scrutiny is inadequate. As a guest UH state “ you are afforded some of the finest hidden gems in the world and offered to truely embrace the province.
On the night we arrived at 6pm it was dark. There was no wok to make a stir fry. Only two of the 7 burners on the gas hob worked and one was barely a flicker. The grill did not work and one of the three ovens worked.
In the dark it was still obvious that the huge semi circle of picture windows were dirty.
We reported this to UH the following morning. The house keeper and her partner came and were unable to fix the cooker . They said it had not been working for some time. They suggested using the microwave but didn’t know how to work it. We could not work it either. The house iPad with instructions turned up several days later under magazines in a drawer, it was out of charge. The house keeper said she would arrange for someone to repair the cooker. Nobody turned up during the week despite more phone calls to UH. The house keeper said the owner was hard to contact and rarely at the house. We had planned to eat at the house each evening as the children were too young for late nights. It also looked like a property we would be more than happy to be in each evening.
On the night we arrived there were no kindling sticks and only two logs in the basket , we were unable to light the wood burner.
The hot tub was cold.
The welcome hamper described as luxury, consisted of supermarket produce ……sliced white bread, Branson pickle, butter, cheddar cheese, packet of 4 scones out of date, some biscuits, no items showcasing Cornwalls local luxury products..
The following day the window cleaner cleaned the windows which were indeed filthy.
UH advised that basic essentials would be in the property.
The following items were not provided.,
No dishwasher tablets
Fairy liquid empty
No washing up brush, a previously used scrubber/ sponge
Herb/spice containers all empty
No salt and pepper grinders
No cooking salt
No apron
One oven glove. For one hand. Dirty.
Glasses cheap and flimsy
No sturdy drinking glasses for children
No salad bowl !!

Toilet sistern in master bedroom running continuously.
Sink in master bedroom would not empty. Housekeepers partner came to fix it.
No instructions for hot tub.control panel stuck down with duck tape.
Master bedroom bedside lights so inadequate unable to read in bed . Housekeeper to bring stronger bulbs. Did not happen.

Of extreme importance are the safety issues relating to this property, none of which we were made aware of at the time of booking.
1 Dangerous steps from the raised bed in the master bedroom. There is no reactive lighting to warn of two sharp slate steps down, or no handrail. My wife fell in the night forgetting there were steps to negotiate. She was lucky not to have sustained life changing injuries.
2. There was no outside lighting at all. The house keeper said it had been damaged in the floods and had not been sorted. There are four steps on the wooden deck which runs round the front of the property. Again no handrail and no lighting making this extremely dangerous.my wife had to press herself against the wall to descend these steps safely.
3. No lighting down steep steps to the hot tub and no handrail.
This property is built into the side of a cliff with a steep drop down to sea level. In particular,for elderly people and children to have no outside lighting functioning and no handrails , it has the potential for a serious accident to happen.

There was no outside furniture available as shown on the website. No BBCue. Nowhere to sit. Weather was hot.

We felt the reporting of all of the above did not receive appropriate response. We had no way of contacting the owner. We have accepted £700,their “final offer”,as compensation, wholly inadequate, in no way compensates for these serious deficiencies. Be warned, in spite of UH actively promoting this property with outdated and inadequate knowledge of its condition, if things go wrong they will offer no support. They claimed simply to be an intermediary.

25 October 2024
Unprompted review
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Reply from Unique Homestays

Dear Dr and Mrs Gillan,

Thank you for taking the time to share your review following your recent stay at Serpentine. Once again we are sorry that your stay fell short of expectations and are disappointed to learn you feel the resolution offered by the owner does not align with what you feel is fair.

We have reached out to you directly to continue conversations and hope that we are able to reach an outcome which you believe to be more agreeable. Assuring you of our best intentions at all times.

With best wishes,
Team Unique.

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